Forum Replies Created
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Posts
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Hi SignifyStudio!
Can you please explain us what coded you added and what you want to do?
That would help us to get it shorted.Thanks a lot for your understanding
Regards,
BasilisHey!
Happy you did!
Please let us know if we can do anything else from our side, we would be happy to assist.Thanks a lot
Best regards,
BasilisHi sarutty!
I am sorry, but we do not offer compatibility with third party plugins support.
The author should solve it from his side, if he wants his plugin to be complatible with one of the top themes :_)Please let us now if we can do anything related to our theme, we would be happy to assist.
Cheers!
BasilisHi just1ed!
You will have to modify the code and add it.
That is a but outside of our support policy although.
You can always hire a third party contractor to do that for you.Please let us know if we can help you with something else, related to our theme.
Regards,
BasilisHi!
You will have to use the is_page() function of wordpress and apply the changes of CSS to only those pages
Let us know if we can do anything else for you.
Cheers!
BasilisHey Courtneyrbrown!
I loaded your web site, I can see everything there just find.
I edited the draft page and it was working properly.Let us know if it has been solved please.
Cheers!
BasilisHi!
Glad you got it short out!
Please let us know if we can do anything else for you!Cheers!
BasilisHi!
Can you please provide us backend access, so we can try do something that works?
Thanks a lot
Cheers!
BasilisHey!
You can replace the image on Yigits code, with anything you want.
Please make sure to clear your cache after, that will make sure the image is replaced.Thanks a lot for your patience and understanding
Best regards,
BasilisHey!
@guenni007 once again, thanks a lot for sharing info!We hope that is enough for it!
Cheers!
BasilisHi!
Glad it worked.
Please always make sure to clear your cache when doing updates, cause some times it requires stuff to be updated
so they work properly.Best regards,
BasilisHey Slade!
Can you please disable any plugins added and any modifications, clear cache and let us know if that solves the issue for you?
Will help to understand if the issue is from theme or from any conflicts.Thanks a lot
Best regards,
BasilisHey!
We can not know, which exactly to be honest, as we can not know each system.
If the hosting is hostgator, their support will do a lot of cycles, so please try for them to see the log files and they will get where the issue is located.Thanks a lot for your understanding
Cheers!
BasilisHi Flavius!
To help you better, we would need to look at the web site.
Please do provide to see if we need to give some extra CSS.Thanks a lot for your understanding
Regards,
BasilisHey tlsdave!
Yes it is possible.
Please provide us a link, so we can locate which borders you are reffering and we will help with anything else.Thanks a lot
Cheers!
BasilisHey Eisenbock,
Our German Speaking supporter is assigned to the task, he will check with you ASAP!
Thansk a lot for your patience
Best regards,
BasilisHey Gallop_Web!
Are you using any iframe or something related to embed things on homepage?
That might be braking Enfold Layout Builder I am afraid..Let us know if anything else is needed please.
Best regards,
BasilisHey RebeccaMaguire!
Seems that is any issue that we have to solve, as it is been reported again.
Will make sure it gets into kriesi attention and it gets updated.Thanks a lot
Best regards,
BasilisHey Magnolia!
Can you please check and see if you can update enfold?
Seems you are not having the latest version active.Thanks a lot
Best regards,
BasilisHey!
Glad it got it short out.
Please let us know if we can do anything else for you, would be more than happy to assist.Best regards,
BasilisHi!
If it does not work when not loged in, it is for sure a cache issue!
Please open with a different browser and let us know if you see it.Thanks a lot for your patience
Best regards,
BasilisHey!
We have notified kriesi, to give it a look and we will try to give an update for it as soon as possible.
Thanks a lot for your patienceBest regards,
BasilisHi!
Please disable and enable the theme again and most probably the issue will go away.
If not, please let us know and we can review it more for you.Thanks a lot
Best regards,
BasilisHi lowenna_FS!
Can you please show us your web site, so we can see how it looks?
Not possible to assist with that, if we can not see it, I am afraid.Let us know please.
Regards,
BasilisHey!
That is because of the size of the word I am afraid. I tried 1-2 things but seems not to be working properly.
If Yigit can see a solution or else, can you try use something else as a wording there?Thanks a lot
Cheers!
BasilisHey!
Can you please let us know if it is the same server trying to install?
I can suspect there is something related to that, but not 100% sure.
Is it possible for you, to be able to install somewhere else, so we can test?Thank you
Regards,
BasilisHey JWVK!
Can you please disable all the plugins, to check if something is creating issues so we can be sure there is no conflict?
If still nto back, please reupload theme files ( through ftp ) and let us know if that solves the issue.Thanks a lot
Regards,
BasilisHey!
I have reported that to Kriesi, so it can get fixed, but please add to your CSS
div.product p.stock { display: none }let me know if that will get solved the issue.
Thanks a lot
Regards,
BasilisHey robbiebillen2!
I am afraid the issue is from The Events Calendar plugin, so you would need to contact them to get the issue shorted.
Please let us know if we can do anything else from out side.Thanks a lot
Best regards,
BasilisHey!
We do understand what you are saying, but the debug process does require to disable the plugins, so we can be sure there is no conflict.
So, try do it on a time that the site is actually not with a lot of traffic, that would be the best!Let me know if we can do anything else, we will be more than happy to assist.
Regards,
Basilis
