Forum Replies Created
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Hi Blue_Bear!
can you please give us backend access and let us know 1-2 names of pages missings, so we can give it a look?
We do appreciate the patience.Cheers!
BasilisAugust 29, 2016 at 6:49 pm in reply to: Page or Post – Advanced Editor Hanging for New Admin – Always Busy\ #679089Hi!
We have confirmed the issue and we have send it to kriesi, for further investigation.
He is working now on a new update, so he will soon release a fix for it.We do appreciate the time and patience.
Cheers!
BasilisHey!
Are you using the same domain API key, for all the sites?
The JS might be blocking only if other plugins do use Google Maps and that could be making us some issues.The widget does not work, but the map work, right?
It seems can be an issue with the widgets only, we have reported to Kriesi and he is trying to get a look, if there is something that can be fixed.
We would appreciate a short of patience, as he is working on the new release and will be our really soon.Best regards,
BasilisHi andrzejkozdeba!
Is your backend a different language?
THe Polish version of the theme, is installed where for you, to be used?
Can you check that?Thanks a lot
Cheers!
BasilisHi loraehmke!
What is the browser your team mate is using?
Can you check it is not somthing browser related?Thanks a lot
Cheers!
BasilisHey!
I do not see the breadcrumbs even on the homepage, so it seems they are disabled?
Please, do not post multiple times inside a ticket, it gets it last to the line and we can not catch it up to give it the attention needed.
Hope you understand and we do appreciate your patienceCheers!
BasilisHi!
Can you please the countdown, in a page – alone – with no other elments and let us know if it does work properly?
Thanks a lot
Regards,
BasilisHi!
Please check here and let us know if those are solving your issue
Regards,
BasilisAugust 29, 2016 at 5:24 pm in reply to: Change manually button position,size and font size on easyslider #679057Hi!
Please feel free to open a new ticket if you need something else.
Thank a lot for your patience and understandingBest regards,
BasilisHi vossenm!
That it possible ( not wit that process exactly ) but would require some advanced work.
Best case scenario is to go hire a freelance, to help you our with all the issues.Thanks a lot for your understanding
Regards,
BasilisHi!
IS that maybe because your user profile, is the author?
Go to User -> Edit User you want and chech from the options, what do you want to be visible at the public and let us know if that will work out for you.Thanks a lot
Cheers!
BasilisHi!
It seems that there is an issue with the amount in Ajax.
Can you please disable any plugins active, except woocoommerce and try again?Thanks a lot
Regards,
BasilisHi!
You can use the following CSS class and change with the background-color: you need
#wrap_all .av-social-link-mail:hover a
Please also note, that you have cache active – which u need to disable to be sure the changes apply.
Let us know if we can helpo you furtherCheers!
BasilisHey!
Speaking German, is not possible from all of our stuff.
It would be helpful to post the question in english, i you are in a rush, else be patience till a German Speaking Supporter can help
you out.Please be patience, we have pushed the ticket for them.
Thanks a lot
Best regards,
BasilisHi!
Can you please add the code and let us know so we can check the site?
Please also disable any cache plugins that might be active.Thanks a lot
Best regards,
BasilisHey!
It can be a conflict with a plugin or something similar, can not be 100% sure to be honest.
As long as it works, those are the happy news!Let us know if we can do anything else for you
Best regards,
BasilisAugust 28, 2016 at 4:30 pm in reply to: Are there any free Multilingual Plugins working best with Enfold? #678660Hey!
THat is because there are no translations added or details into the pages, so they work with the different language selection.
For more informations you will have either to contact the author of the plugin or hire a freelancer to assist you.Thanks a lot
Cheers!
BasilisHey!
Glad you got it short out!
Please do let us know if we can do anything else for you, we would be happy to assist.Thanks a lot
Regards,
BasilisAugust 28, 2016 at 3:40 pm in reply to: Error: You cannot add another "Product Name" to your basket. #678648Hey Wendy!
Yes that is correct function and it is not an error.
If you need to add the same product, a second time, you have to go to the cart and change the quantity from there.
That will not work, if the product quantity is not there.Please do let us know if that covers your question.
Thanks a lot
Cheers!
BasilisHi!
Please feel free to create a new ticket if something else is needed.
Thanks a lot for your patience and understandingBest regards,
BasilisHi!
Please copy the code from the original post and not from the email, as the code if copied from the email will be wrong.
Please do it ike that and let us know if the issue still there,Best regards,
BasilisAugust 28, 2016 at 10:32 am in reply to: Contact Form not Saving / Responding on Save (Avia problem) #678604Hi!
@benduncalf please create a new ticket, so we can take a look at the issue, while here we investigate the original person problem.Thanks a lot for your understanding
Cheers!
BasilisAugust 28, 2016 at 10:07 am in reply to: Are there any free Multilingual Plugins working best with Enfold? #678603Hi!
Yes, those plugins offer you a flag switcher, that you can add to your menu.
You can try them and you can always contact the plugin author if you have any issue with them, everyone is so polite.Thanks a lot for your time and patience
Best regards,
BasilisHi!
Please feel free to open a new ticket, if anything else is needed.
Thanks a lot for your time and patience!Best regards,
BasilisHey goldengate415!
I am not sure that there is an easy reply to that, it is a tricky thing and happens to us also all the time!
It could be a filter for the ALB, we can suggest that to Kriesi, but for now, there is nothing actually can be done!It is a tricky sittuation, when it happens!
Best regards,
BasilisAugust 25, 2016 at 6:27 pm in reply to: best way to set up Google Analytics with Enfold theme? #677708Hi!
Pasting it inside the theme position, is enough to make it work.
There is no need for some other plugin for you, that is the approach we do suggest.Let us know if we can help with anything else.
Cheers!
BasilisHi!
I could not locate the issue, well at least I could not see it happening.
Can you please try disable the plugins and see if the issue is happening at all?Thanks a lot
Regards,
BasilisAugust 25, 2016 at 6:09 pm in reply to: Remove a category from 'Archive by Categories' dropdown list #677698Hi zimbo!
Can you please show us a link that the widget is in place, so we can try debug the issue?
We would really appreciate.Thanks a lot
Best regards,
BasilisHi wahyudotasia!
#top .alternate_color.title_container .main-title {
pointer-events: none;
cursor: default;
}Add the following to the Custom CSS and let us know if it is what you needed.
Please also make sure to clear the cache that is active!Thanks a lot
Cheers!
BasilisHey!
Making those jumps inside one ticket, drives the ticket to the end.
Please do let us know one ticket and solution you need and create a different ticket for the other problems, so we can help you as much as possible.Thanks a lot
Cheers!
Basilis -
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