Forum Replies Created
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Hey mmheather!
Please follow our documentation exactly, to all the steps
and do let us know if that is OK for you.
Thanks a lot
Regards,
BasilisSeptember 14, 2016 at 7:31 pm in reply to: Footer shows: Missing argument 2 for avia_maps_key_for_plugins() #686569Hey!
Thanks a lot for updating us.
We do appreciate it a lot!Please feel free to let us know if we can help you further.
Cheers!
BasilisHey Cynthia45,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi!
It seems that is not uploaded correctly again thta is because you get that issue.
Can you share us with access ( ftp ), so we can give it a look?Thanks a lot
Regards,
BasilisSeptember 14, 2016 at 7:16 pm in reply to: Gallery images jpeg will not upload: Error Message Happening #686563Hey!
If you can not do it, please contact your Hosting Provider and ask them to increase php memory limit o 256M.
Thanks a lot
Best regards,
BasilisHey BelovedAunt!
NO, they are not custom made, they are elements of Enfold.
If you want to achive any of those results, or even test things around, consider to always have an installation as a demo for your self and import any demo you want.
That will help you check the elements, understand them and use them.Let us know if we can do anything else for you.
Best regards,
BasilisHi!
Please clear all your cache, browser cookies and everything and do let us know if that will help you at all.
Thanks a lot
Regards,
BasilisHi jelle!
Does that happen in only Huawei?
What browser does that mobile phone has? Chrome?
Can you please give us more information and test to more mobile devices pelase, so we can understand the issue?Thanks a lot
Regards,
BasilisHey!
I am sorry but the issue is not on the theme.
Pelase add the domain exactly how we have it on the doucmentation and give the console some time, so it can get the results.Thanks a lot
Best regards,
BasilisHi!
That is how the tabs are designed to work into mobile.
If you want to modify the appearance of the theme and the way it has been released, you would need to hire a freelance who will help you further
with any customisations.We do appreciate your time and patience
Regards,
BasilisHey mleite1!
FIrst of all, let me tell you that we appreciate a lot, when users provide screenshots.
It does help us a lot to provide proper feedback.
Please add the following Custom CSS.av-masonry-entry .av-masonry-entry-title + .av-masonry-entry-content { text-align: center !important; }
and let us know if that will work out for you.
Thanks a lot
Regards,
BasilisHi!
@SAdesignsUnltd can you please let us know if you are also under https or not?Best regards,
BasilisHey Iyar,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi!
The new Enfold update, does solve all those issues.
Please update, clear your cache, delete all browser history and cookies and ttry it again.That will most probably solve your issues.
Thanks a lot for your understanding and patience
Regards,
BasilisHey!
Thanks a lot for letting us know and for posting the code here for others!
Please let us know if we can do anything else for you, we would be happy to helpBest regards,
BasilisHey pinkabbestia,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey SteveClark1950!
Can you please let us know which page you try?
Plugins that are attached into the plugin folder, like Sliders, are updated with our Theme, when we do push an update.Please let us know if we can do anything else for you
Cheers!
BasilisHey!
Can you please show us with a screenshot, which parts you mean, so we can give it a look and understand it?
Thanks a lotRegards,
BasilisSeptember 13, 2016 at 7:26 pm in reply to: Google structured data json only for blog posts ? #685983Hey ouranos3,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi!
That does solve the issue for everyone, as Kriesi has checked every possible issue and fixed them.
Please consider to try the solution and also give some time for google to update your site.Thanks a lot
Best regards,
BasilisHi JOSE!
You can try use Yoast SEO, which is a really nice plugin and they do also have some nice supprot if you need them.
Please let us know if we can do anything else, related to our themeCheers!
BasilisHi vincentbruggeman!
That seems it is an issue that you have been hacked.
To avoid that, you would need to consider hire a freelance, who will be able to help you with your request.Let us know if we can help you with anything related to our theme.
Regards,
BasilisHey Fredithefreelancer!
Can you please provide us backend access and also let us know which page you are testing?
thanks a lotRegards,
BasilisHey marcelhochman!
What domain have you add to your Google Maps Concole and how you added it there?
That is an important part for us, so we can understand the steps.Thanks a lot
Best regards,
BasilisSeptember 12, 2016 at 9:31 pm in reply to: WPML Fahnen erscheinen wieder nach Enfold-Update auf 3.8 #685375Hi!
We have notisfied Kriesi for the issue and asked if he has done any changes, for a specific reason.
In the meantime, do you want to remove the flags completly or change them position?
So we can see how we can help.Thank a lot
Regards,
BasilisSeptember 12, 2016 at 9:12 pm in reply to: Help with displaying author nickname with second blog component #685367Hey Andrea!
Those customisations are outside our support police.
Please consider to hire a freelance, who will be able to assist you further with all those issues.Thanks a lot for your understanding.
Cheers!
BasilisHey djshortkut!
Can you please let us know if that was working properly before but it failed now?
Have you added any custom code, which is not working?Please help us understand if something broke, so we can manage understand what we need to fix.
Thanks a lot
Regards,
BasilisHey!
Parsing those values as a shortcode, is not right becuase, what you do is allowing the html to pas but yes, it messes the shortcode.
It would require to use a different way there to pass the values, to make it work I am afraid.Cheers!
BasilisHey Doris5ricevic,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisSeptember 12, 2016 at 12:56 pm in reply to: I can't edit pages. Only if i desactivate all plugins.. #685042Hi!
Kriesi has worked on an update for that and he will do have a fix ready later today, released to Themeforest.
We do appreciate your patience and understanding.Thanks a lot
Regards,
Basilis -
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