Page 416 – Support | Kriesi.at – Premium WordPress Themes

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September 29, 2016 at 9:51 am in reply to: Customize accordion slider #692999

Basilis
Inactive Moderator

Hey!

Please feel free to let us know if we can do anything else for you, by opening a new ticket.

Cheers

Regards,
Basilis

September 29, 2016 at 9:49 am in reply to: color section on top fixed background-attachment positioning #692996

Basilis
Inactive Moderator

Hi!

I think you open tickets, to brainstorm with your self! :D
Once again, you nailed it.
Feel free to let us know if we can help you further or again, feel free to pop into any other thread!

Cheers have a nice day

Best regards,
Basilis

September 29, 2016 at 9:35 am in reply to: Portfolio entries #692989

Basilis
Inactive Moderator

Hi!

Please feel free to let us know if we can do anything else for you

Regards,
Basilis

September 29, 2016 at 9:21 am in reply to: two column portfolio #692987

Basilis
Inactive Moderator

Hi!

Thanks a lot for letting us know and more for using our search!
Please feel free to create a new ticket if anything else is needed.

Regards,
Basilis

September 29, 2016 at 8:33 am in reply to: Google Drive #692965

Basilis
Inactive Moderator

Hey Chris!

I do not think any of us do.
For such type of questions, please consider to connect with the wp.org community at their forums.
Many people do share there their ideas. You will impressed with what you will meet!

Let us know if we can do anything else for you, related to our themes

Best regards,
Basilis

September 28, 2016 at 1:35 pm in reply to: Changing Auto Scroll of Ajax Portfolio #692607

Basilis
Inactive Moderator

Hi!

Happy you could solve it out.
Please do let us know if we can do anything else for you, we will be happy to help.

Thanks a lot

Best regards,
Basilis

September 28, 2016 at 1:33 pm in reply to: Adding a widget to the top bar #692605

Basilis
Inactive Moderator

Hey Elise!

If you want to add flag icons and then link your site URL to it please create a header widget refer to this link

Adding a widget area to the header

Best regards,
Basilis

September 28, 2016 at 1:27 pm in reply to: Import thumbnail from domain to new domain #692598

Basilis
Inactive Moderator

Hi!

It seems that your hosting provider does not allow the importing.
Please contact them and if that does not work, please ask for a WordPress profesional help, as thta is not related with our Theme.

Thanks a lot

Cheers!
Basilis

September 26, 2016 at 9:03 pm in reply to: Remove Post Navigation for Custom Post Type #691946

Basilis
Inactive Moderator

Hey Retaguardia!

Please provide us a link to the page with a screenshot of the elements you want to remove
so we can be able to help you out.

Thanks a lot for your understanding

Regards,
Basilis

September 26, 2016 at 9:02 pm in reply to: Google Map Not Loading #691945

Basilis
Inactive Moderator

Hey Lisa!

Please make sure to follow our documentation exactly with the domain been added properly.
Share us a screenshot of the google concole so we can review it.

Thanks a lot

Best regards,
Basilis

September 26, 2016 at 8:59 pm in reply to: Footer not responsive on one page #691941

Basilis
Inactive Moderator

Hey!

Please feel free to create a new ticket if need anything else.

Thanks a lot

Best regards,
Basilis

September 26, 2016 at 8:58 pm in reply to: The Events Calendar in Masonry Issue #691940

Basilis
Inactive Moderator

Hi!

We will do wait.
Please feel free to let us know if we can do anything else for you.

Thanks a lot

Regards,
Basilis

September 26, 2016 at 8:57 pm in reply to: Lightbox with multiple images #691939

Basilis
Inactive Moderator

Hey!

Happy you could have solved it out.
Please feel free to let us know if we can do anything else for you.

Thanks a lot

Cheers!
Basilis

September 26, 2016 at 8:51 pm in reply to: Menu Link Is Not Clickable on Mobile #691931

Basilis
Inactive Moderator

Hi!

Please do let us know if we can do anything else for you, we will be happy to help.

Thanks a lot for your time and patience

Best regards,
Basilis

September 26, 2016 at 7:12 pm in reply to: mobile header issues #691886

Basilis
Inactive Moderator

Hey isasmar!

Can you please provide us some more informations?
What mobile OS are you using and what browser?

Thanks a lot

Cheers!
Basilis

September 26, 2016 at 6:57 pm in reply to: How to hide only Time from comment Meta, leaving the date. #691877

Basilis
Inactive Moderator

Hi ttiagoo!

We do not have a different option to hide one part only, I am afraid.
It is the way that data been generated.
Please consider to hire a freelance, who can help you hide it with either a child theme or some Jquery.

Thanks a lot

Regards,
Basilis

September 26, 2016 at 6:51 pm in reply to: portfolio grid – 3 columns – strange white spece after the third image #691872

Basilis
Inactive Moderator

Hey pinkabbestia!

Please keep one topic with the same problem.
I will lock that one
Thanks a lot

Best regards,
Basilis

September 26, 2016 at 6:49 pm in reply to: 1px border between images – portfolio grid #691867

Basilis
Inactive Moderator

Hi pinkabbestia!

Can you please – with a screenshot – show us exactly which are you mean to, because it is hard for us to understand it?
I loaded with firefox your web site and could not notice

Best regards,
Basilis

September 26, 2016 at 6:34 pm in reply to: switch to mobile menu customization #691860
Basilis
Inactive Moderator
Hi!
Vinay had a syntax error.
Please try the following
```
@media only screen and (max-width:1024px) {
.html_header_top.html_header_sticky.html_large.html_bottom_nav_header #main {
    padding-top: 118px!important;
}}
```
let us know if we can do anything else for you

Cheers!
Basilis
September 26, 2016 at 5:30 pm in reply to: preloader background #691825

Basilis
Inactive Moderator

Hey peanuttario!

Thanks a lot for been part of our community
I loaded your web site, or at least I tried.
It took me 3 mins before I close the tab. The site is really slow and for me the preloader did not loaded at all, before the site load.

Please do check that and let us know after so we can assist you with your problem

Best regards,
Basilis

September 26, 2016 at 5:21 pm in reply to: Removing Image Slider breaks the whole page #691818

Basilis
Inactive Moderator

Hi!

Happy we could solve it.
Please feel free to let us know if we can do anything else for you.

Thanks a lot

Regards,
Basilis

September 26, 2016 at 2:42 pm in reply to: AMP Validation – FAIL due to schema.org attribute 'datetime' in tag 'span' error #691707

Basilis
Inactive Moderator

Hey!

If you can use
https://wordpress.org/plugins/accelerated-mobile-pages/

and let us know if that will fix your issue?
it is compatible with the Page Builders and it actually help you get through any process.

let us know if we can do anything else for you.

Regards,
Basilis

September 26, 2016 at 1:39 pm in reply to: Enfold App Demo #691626

Basilis
Inactive Moderator

Hey Parkinson_Computech!

Can you please let us know which plugins you could not find or they are missing?

Thanks a lot

Regards,
Basilis

September 25, 2016 at 7:25 pm in reply to: Removing Image Slider breaks the whole page #691361

Basilis
Inactive Moderator

Hi ghuddi!

Do you have any cache active? Can you please disable it?

Also – would be helpful if we can see it active so we can debug it.

Thanks a lot

Best regards,
Basilis

September 25, 2016 at 7:24 pm in reply to: Contact form in two column #691360

Basilis
Inactive Moderator

Hey C-LabMX,

Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

September 25, 2016 at 7:17 pm in reply to: Problems with Google Maps – required API key entered but still not working #691358

Basilis
Inactive Moderator

Hi blurithmics!

As it seems the domain is not added properly.
Please – check our documentation and follow the process exactly.

That will do help you get the issue shorted.

Thank a lot

Cheers!
Basilis

September 25, 2016 at 7:05 pm in reply to: Recipe Index #691354

Basilis
Inactive Moderator

Hey dorastable!

That is something a third party plugin can help you and not something that Enfold does.
Please consider to check and try some plugins that can help you with that.

Thanks a lot

Best regards,
Basilis

September 25, 2016 at 7:04 pm in reply to: display bug in the admin since upgrading to 3.8 #691353

Basilis
Inactive Moderator

Hey Doron!

Thanks a lot for reporting that to us, we do appreciate it a lot.
That is something that might came up with the new dashboard, so we will do let kriesi know and he will update everything

Thanks a lot for your understanding

Best regards,
Basilis

September 25, 2016 at 7:03 pm in reply to: WPML issue – problem in login #691352

Basilis
Inactive Moderator

Hi Sadegh!

It seems that the issue is on WPML and nothing to do with Enfold ( based on the issue address also ).
Please consider to contact WPML and let us know if we can do anything else from our side.

Thanks a lot

Best regards,
Basilis

September 25, 2016 at 7:01 pm in reply to: add "/" as a menu seperator #691351

Basilis
Inactive Moderator

Hey!

Please do let us know if that works for you.

Thanks a lot

Cheers!
Basilis
Author

Posts

Viewing 30 posts - 12,451 through 12,480 (of 17,695 total)

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