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Hey Lusiernaga!
We have reported those tickets also, so they can help you as soon as possible.
Thanks a lot
Regards,
BasilisHi!
Please copy the code from the forum message and not the email
function add_custom_script_header(){ ?> <script async src="//90117.tctm.co/t.js"></script> <?php } add_action('wp_head', 'add_custom_script_header');I have changed it.
Do and let us know if we can do anything else for youCheers!
BasilisHi Daryl!
Notified our Spanish speakinh supporters, so they can help as soon as possible.
We appreciate the patience and understanding
Cheers!
BasilisHey!
You can change the 16px to the number you want, to make it more round.
Thanks a lot
Regards,
BasilisHi!
Can we please check the web site, so we can help you with the issue?
Thanks a lot
Regards,
BasilisHey robphat,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi nick_obee!
Can we please have backend access to your web site, so we can give it a look and understand what si wrong?
Thanks a lot
Regards,
BasilisHi mediabelgium!
Can we please take a look at the page where you use the map, so we can see the results?
Thanks a lot
Best regards,
BasilisHey voxdiary!
WordPress does not allow such links to be inserted, for security reasons.
Please remove it for your web site.Thanks a lot
Cheers!
BasilisHey fsparker16!
That is not so easy to be done, as you will have a have a timer that will do a count and manage to ggo below.
You would need to hire a freelancer, who can create that JS for oyu.Let us know if we can do anything else, from our side.
Thanks a lot
Regards,
BasilisHey glitch007!
That does not work on the theme. It is a function used from Kriesi, to do a live change to the color filters.
You will need to change the style from theme options, to make it work.Please do let us know if we can do anything else for you
Regards,
BasilisHi!
Configure the options, look for “Blog Content length”, select “Excerpt with Read More link”.
Best regards,
BasilisHi northernpacific!
Have you please followed the documentation here
to let us know if and how it works?
Thansk a lotRegards,
BasilisHi MartinNorton!
Can you please disable any active cache ( and check the server cache also? )
Thanks a lot
Regards,
BasilisHi destawala!
That can be done because your web hosting provider has limited memory limit.
Please consider to update it to 256M, which will do solve your issues.Thanks a lot for your understanding
Regards,
BasilisHey kimogroup,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi!
We will do close it, but we do not delete threads, as it is possible for others to also check them and understand / find solutions.
Do let us know if we can do anything else for you.
Best regards,
BasilisHi graficasmonzon!
Please provide us a link of your web site, so we can be able to assist you with the problem.
Thank a lot for your understanding
Cheers!
BasilisHey guyco!
That is not an error we can do something about. Search isn ot working on a page, but on the main URL.
It is about WordPress and nothing to do with our theme we are afraid.Please feel free to let us know if we can do anything else related to our theme
Regards,
BasilisHey!
The number you are sauing to us, seems to be wrong, hehe :)
Please ask your hosting provider to make it 259MThanks a lot
Cheers!
BasilisHi rosewoodva!
Those are a widget, so you can edit it from Appearance -> Widgets.
let us know if we can do anything else for you
Best regards,
BasilisHi hockeybull22!
Can we please have access to your backend so we can take a look?
We would really appreciate.Thanks a lot
Best regards,
BasilisHi massimo33!
Please provide us a link of your web site and maybe also backend access, so we can take a look.
Before you do, also check to disable all the plugins, so we can see the results.Thanks a lot
Regards,
BasilisHey CorrinaGB!
That is an issue with the og:meta. You need to wait a bit for them to update, as for a reason of cache you might see bad results.
If it works on some articles and others not, it is not a theme issue so we can not be sure how to help furtherCheers!
BasilisHey Roderick!
Can you please give us some informations? What mobile browser using?
I tried with my Chrome on iOS And could nto see it.Thanks a lot
Best regards,
BasilisHey!
That is an issue with the cache of the og:meta.
It does require some time to get updated and for the issue to get fix.Thanks a lot
Best regards,
BasilisHey!
That issue is because of the scripts position… The element loads before the CSS / JS loads ( or the minifation ).
That does happen with some elements, when they get under cache.Let us know if we can help further
Regards,
BasilisHi SileeBailey!
You can use a plugin like BackUp Buddy or Duplicator, to full copy the site from one to the other.
That is a simple process and if you install the plugin and follow the steps, you will not have any issue.Let us know if we can do anything else for you, we will be happy to help
Best regards,
BasilisHi cipriana!
Can you please show us your web site, so we can understand the issue?
Maybe backend access would be needed.Thanks a lot
Regards,
BasilisHi tal1234!
For mobile and tablet, enfold is using media queries, which you can use to change the look.
A tool that can help you, with such work if you do nto know to write custom code, is CSSHero.org
which is great for such type of support.Let us know if we can do anything else for you.
Best regards,
Basilis
