Page 409 – Support | Kriesi.at – Premium WordPress Themes

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October 17, 2016 at 7:11 pm in reply to: some enfold fi #700196

Basilis
Inactive Moderator

Hey Tia!

Those are files that we block from google, for security reason.
There is no problem getting 500 error for them, at all.
Nothing that makes issues with your web site.

Thanks you

Cheers!
Basilis

October 17, 2016 at 7:10 pm in reply to: How to control the font-weight of Source Sans Pro? #700195

Basilis
Inactive Moderator

Hey!

Happy you could solve it.
Feel free to let us know if we can help you with any other way.

Thansk a lot

Regards,
Basilis

October 17, 2016 at 7:08 pm in reply to: Calendar rows above in dashboard (Edit page) #700192

Basilis
Inactive Moderator

Hi!

Cna you please show me a page where you do not have a lot of content so we can see why the scrolling is happening?

Thanks a lot

Best regards,
Basilis

October 17, 2016 at 6:06 pm in reply to: Highlight current category on product preview #700160

Basilis
Inactive Moderator

Hi webtec-pk!

Please link us the page you want to fix and with a screenshot the element you want to be active.

Thanks a lot

Regards,
Basilis

October 17, 2016 at 6:06 pm in reply to: Responsive issue with table #700159

Basilis
Inactive Moderator

Hi Kevin!

There is an issue with table, on the latest version of Enfold.
Kriesi is working to get it fixed on a next update.

Thanks a lot for reporting it to us

Regards,
Basilis

October 17, 2016 at 6:01 pm in reply to: After upgrading I can't edit or make new pages #700158

Basilis
Inactive Moderator

Hey!

No those steps should be enough, to be sure that everything is working perfectly.

Let us know if it works

Cheers!
Basilis

October 17, 2016 at 5:58 pm in reply to: Calendar rows above in dashboard (Edit page) #700156

Basilis
Inactive Moderator

Hi!

No worries Roberto, all good.
Thanks a lot for letting us know, we do appreciate it a lot.

Cheers!
Basilis

October 17, 2016 at 5:56 pm in reply to: Image crop :-/ #700155

Basilis
Inactive Moderator

Hey cyril92!

Please chek the code as folling

$avia_config[‘imgSize’][‘entry_with_sidebar’] = array(‘width’=>845, ‘height’=>321, array(top, center));
$avia_config[‘imgSize’][‘entry_without_sidebar’]= array(‘width’=>1210, ‘height’=>423, array(top, center));

let us know if that works better

Regards,
Basilis

October 17, 2016 at 5:48 pm in reply to: WordPress Optimization help? #700153

Basilis
Inactive Moderator

Hi duncand!

That would require to optimize your WordPress site for speed.
Please consider yo hire a freelancer, who will be able to help you with the process.

Thanks a lot

Best regards,
Basilis

October 17, 2016 at 5:47 pm in reply to: Custom Images for Hotspots #700152

Basilis
Inactive Moderator

Hi!

It seems that is not possible to load it with different ways and options in an easy way.
If you want to modify it, you will have to hire a freelancer, who will be able to edit it faster.

Thanks a lot

Regards,
Basilis

October 17, 2016 at 5:36 pm in reply to: Need to add an AdWords tracking #700151

Basilis
Inactive Moderator

Hi!

The code Yigit provided tracks properly.
If you need to add more elements on the code, please consider to help you further by hiring a freelancer.

Thanks alot

Best regards,
Basilis

October 17, 2016 at 5:13 pm in reply to: Display issue with Enfold theme and Event Tickets Plus by Modern Tribe #700140

Basilis
Inactive Moderator

Hi!

I am sorry buy you can not show the form inside ALB.
You can try convert the function as shortcode, so you can use it after, but there is no other way to make it happen I am afraid.

Thanks a lot for your understanding

Regards,
Basilis

October 17, 2016 at 4:23 pm in reply to: Embedding Instagram Onto Theme #700106

Basilis
Inactive Moderator

Hi!

Does the videos you are using have the option to be embeded into the web site, or they are locked with copyrights issue?

Best regards,
Basilis

October 17, 2016 at 3:53 pm in reply to: Cant get rid of the default logo image for "ENFOLD RESTAURANT THEME" #700080

Basilis
Inactive Moderator

Hi!

Please feel free to create a new ticket if you need something else.

Thanks a lot for your understanding

Cheers!
Basilis

October 17, 2016 at 3:48 pm in reply to: top menu in mobile #700075

Basilis
Inactive Moderator

Hey!

Let us know if we can do anything else for you, we will be happy to help.

Cheers!
Basilis

October 16, 2016 at 9:15 pm in reply to: Styling Portfolio Category "Pages" #699703

Basilis
Inactive Moderator

Hey Kate!

Can you please expalin what you mean by ” return “. Do you mean the page that loads at portfolio?
If so, no there is no other way

Best regards,
Basilis

October 16, 2016 at 9:12 pm in reply to: Zoom with 2 finger doesn´t work #699702

Basilis
Inactive Moderator

Hi Ulrike_Sa!

I tried with my iOS device and it was working perfectly.
What browser are you using?

Best regards,
Basilis

October 16, 2016 at 9:09 pm in reply to: Logo header transparent y movil version #699701

Basilis
Inactive Moderator

Hi,

Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

October 16, 2016 at 9:08 pm in reply to: Avia Builder refusing to save changes #699698

Basilis
Inactive Moderator

Hey!

Can you please make your /wp-content/ folder nad all the folders inside CHMOD to be 775 and check your php memory limit to be more than 256M
That will solve your issues it seems.

Thanks a lot

Cheers!
Basilis

October 16, 2016 at 9:05 pm in reply to: Insert CountDown ShortCode inside LayerSlider #699697
Basilis
Inactive Moderator
Hi giorgiosilvia!

You just need to place the proper shortcode you want to use example:
```
[av_promobox button='yes' label='Enter Here' link='manually,#' link_target='' color='silver' custom_bg='#444444' custom_font='#ffffff' size='large' icon_select='yes' icon='109']Learn more[/av_promobox] 
```
if you add that, it works properly.
Let us know if we can do anything else.

Best regards,
Basilis
October 16, 2016 at 8:57 pm in reply to: Enfold Shop Product Search Results #699695

Basilis
Inactive Moderator

Hey ubiquitum,

Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

October 16, 2016 at 8:47 pm in reply to: Tables Not working properly #699692

Basilis
Inactive Moderator

Hi!

No need to do that.
He will do provide an update for the theme, with a fix.

Thanks a lot

Cheers!
Basilis

October 16, 2016 at 8:46 pm in reply to: video player dont show video #699691

Basilis
Inactive Moderator

Hey!

Please try add your image to a service provider like Youtube and let us know if that will work out for you.

Thanks a lot

Regards,
Basilis

October 16, 2016 at 8:42 pm in reply to: Slider cut off on mobile #699689

Basilis
Inactive Moderator

Hey!

The only way to restore that is to ask your hosting provider to provide with a backup.
They will most probably be able to fix the issue.

Thanks a lot

Cheers!
Basilis

October 16, 2016 at 8:27 pm in reply to: Problem with map in site #699684

Basilis
Inactive Moderator

Hi kpuchala!

Please follow the documentation page

How to register a Google Maps Api key

and you will go through with it.

Thanks a lot for your understanding

Regards,
Basilis

October 16, 2016 at 5:55 pm in reply to: video player dont show video #699652

Basilis
Inactive Moderator

Hi!

Please check your video stream, so we can make sure that it is loading from the proper way.

let us know if we can help you further

Regards,
Basilis

October 16, 2016 at 4:51 pm in reply to: Tables Not working properly #699646

Basilis
Inactive Moderator

Hey!

Thanks a lot for reporting that.
we have forward it to Kriesi so he can take a look at fix any issue.

Thanks a lot

Cheers!
Basilis

October 16, 2016 at 4:43 pm in reply to: Show post views and shares #699641

Basilis
Inactive Moderator

Hey webon_israel,

Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

October 16, 2016 at 4:40 pm in reply to: Margin disappears in mobile view #699639

Basilis
Inactive Moderator

Hey!

We would also appreciate if you could rate our theme at themeforest.
It would be really helpful.

Thanks a lot

Best regards,
Basilis

October 16, 2016 at 4:24 pm in reply to: Advanced search #699634

Basilis
Inactive Moderator

Hi marilusnm!

Please go ahead and try FaceWP.
It is an excelent tool and it will help you go further with your web site.

Let us know if we can do anything else.

Regards,
Basilis
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Viewing 30 posts - 12,241 through 12,270 (of 17,695 total)

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