Forum Replies Created
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AuthorPosts
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Hey marcoabis81,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey divedave,
could you please post your question in English for us?
It will be easier to review it properlyBest regards,
BasilisFebruary 3, 2020 at 11:51 pm in reply to: WooCommerce Issues: Product Title and Description Cut Off/ Product List photos #1181097Hi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey waveseven,
We have not removed any features like that as from our changes log. It should be there to use it
Best regards,
BasilisHey Dean,
can you please let us know what TEC 5.0 is as we do not know?
Best regards,
BasilisFebruary 3, 2020 at 11:39 pm in reply to: subject of confirmation email to the user in contact form #1181093Hi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Please bookmark Enfold Documentation for future reference.
Thank you for using Enfold :)Best regards,
BasilisFebruary 3, 2020 at 11:37 pm in reply to: Problems after a recent software update from Apple for tablets (iPadO #1181091Hi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
BasilisHey royaltask,
We are changing this and we are adding a new plugin
Which we will use from now on, as our Integration creates a lot of issues. Please also use this one from your side
Best regards,
BasilisHi,
Can you please go to ” Settings -> Permalinks ” press custom and save it?
Let us know if this solved the issue please
Best regards,
BasilisHey Mohamad,
1. Unfortunately no there is no easy way. This is loaded with JS, so there should be an extra customization for this, if you want to hire someone fill free to.
2. You would need to code this. Maybe mark some products with a specific tag and this tag after hides the results from the loop?
3. There is no way to do this, but you can use a plugin like
to get this shorted out.
Best regards,
BasilisJanuary 31, 2020 at 11:37 pm in reply to: Add Last Modified date to paginated blog articles #1180431Hey Matthew,
Here is a tutorial on how to do this
https://www.wpbeginner.com/wp-tutorials/display-the-last-updated-date-of-your-posts-in-wordpress/Let us know if it works out
Best regards,
BasilisHey Rio1,
Install a plugin like Po Translate, find the slug you need and relace it with what you want.
Best regards,
BasilisHey Nico,
No you can do it, you can use any plugin you want and it should work just fine.
Let us know if you run into any issues.Best regards,
BasilisJanuary 29, 2020 at 11:56 pm in reply to: Is it possible to keep url parameters when the user clicks on internal links? #1179644Hey 0_o,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisJanuary 29, 2020 at 11:46 pm in reply to: Problems with Page-Builder on new Microsoft Edge (Chromium based) #1179643Hey cosmicyes,
Thank you for sharing. We will do look into this for sure!
Best regards,
BasilisJanuary 29, 2020 at 11:46 pm in reply to: Tab section not working with LazyLoad from WPRocket #1179642Hi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
BasilisJanuary 28, 2020 at 11:04 pm in reply to: team member: having more than three/four social icons – some disappear #1179240Hey Ralph,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
BasilisJanuary 28, 2020 at 11:04 pm in reply to: Show publish date on blog and have Last updated date over ride when applicable #1179239Hi,
Are you using Advanced Layout Builder for the posts are the default single layout?
Because the default layout does have the option to show the date.Best regards,
BasilisHi,
This is the first time we hear as an issue. ave you tested to different mobile phones? Can you grab a friends phone so we can take a look?
Best regards,
BasilisHey bubaweb,
Yes it is, if you run a test you will see that things operate properly
Best regards,
BasilisHey Tilman,
I just tried on Chrome Android and it does work properly.
Best regards,
BasilisHey Tilman,
Unfortunately, Parallax does not work on mobile right now.
This is something we are considering on how we can make it for the next versions or over an update.Best regards,
BasilisHey smarta-brett,
Show us your page please
Best regards,
BasilisHey enfold,
can you paste us the HTML using a service like pastebin.com please?
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Please bookmark Enfold Documentation for future reference.
Thank you for using Enfold :)Best regards,
BasilisHey terra3110,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Unfortunately not a lot we can do if we do not see the page and somehow try to debug this
Best regards,
BasilisHey alanjameswright,
This is because your images have the wrong size, so the way they are resized makes them look like this :)
Best regards,
BasilisHey czar,
There is no way to this right now, the combination of those two does not work. We can discuss this further with our developers if they want to do this.
Best regards,
Basilis -
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