Page 397 – Support | Kriesi.at – Premium WordPress Themes

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November 13, 2016 at 11:11 pm in reply to: Mailchimp newsletter form is not working anymore after Enfold theme update #711707

Basilis
Inactive Moderator

Hey pimroll!

Can you please provide us some informations.
When does it give the error code and what action you are taking.

Thanks a lot

Best regards,
Basilis

November 13, 2016 at 11:00 pm in reply to: ENFOLD not working on iPhone #711705

Basilis
Inactive Moderator

Hi!

Please note to activate Enfold Updates through themeforest and everything else will be done through the updates.
We appreciate your time and patience.

Best regards,
Basilis

November 13, 2016 at 7:06 pm in reply to: Need the menu to look like the following: #711667

Basilis
Inactive Moderator

Hey ftlamont,

Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

November 13, 2016 at 7:05 pm in reply to: Product grid just showing max 9 of product #711666

Basilis
Inactive Moderator

Hey!

We will be jhappy to help you, but can you please try explain a bit more what you need, cuase it is not clear enough.

Thanks a lot

Cheers!
Basilis

November 13, 2016 at 7:04 pm in reply to: parse error – functions.php problem #711665

Basilis
Inactive Moderator

Hi!

It seems that while you upload, there are some disconects and the theme is not uploaded properly.
Please try check what is the file size limit your hosting provider has.

Thanks a lot

Best regards,
Basilis

November 13, 2016 at 6:00 pm in reply to: Hide colour sections? #711649

Basilis
Inactive Moderator

Hey!

You want when you click a link menu, to change slider?

Regards,
Basilis

November 13, 2016 at 5:44 pm in reply to: No captions in Slider by smaller resolutions #711645

Basilis
Inactive Moderator

Hi!

Please feel free to create a new ticket if anything else needed.
We would also appreciate if you could rate the theme at Themeforest.

Thanks a lot

Best regards,
Basilis

November 13, 2016 at 5:42 pm in reply to: Avia Layout Builder Save Button Missing #711644

Basilis
Inactive Moderator

Hey CatherineTurner!

Please disable any other active plugins and give it a try again?
I thta does not work, please ask your hosting provider to increase the php memory limit to 256M and let us know if that will work.

Thanks a lot

Cheers!
Basilis

November 13, 2016 at 5:39 pm in reply to: Update cart don't work properly #711642

Basilis
Inactive Moderator

Hey GraphicEyeDK!

Can you please disable any other plugin and leave WooCommerce only active and let us know if that will solve the issue?

Thanks a lot

Cheers!
Basilis

November 13, 2016 at 5:36 pm in reply to: Disabled Lightbox on one page lead to blog posts not showing in slider & masonry #711641

Basilis
Inactive Moderator

Hey sedminek!

Can you please share with us backend access also?

Thank a lot

Regards,
Basilis

November 13, 2016 at 3:53 pm in reply to: Centre social share buttons and re-colour #711630

Basilis
Inactive Moderator

Hi!

Can you please disable your cache so we can be able to help you?

Thanks a lot

Regards,
Basilis

November 13, 2016 at 3:51 pm in reply to: Adding Google font Alegreya-Sans to Layer Slider #711629

Basilis
Inactive Moderator

Hi!

Thanks a lot for letting us know, we do appreciate it a lot.
Feel free to create a new ticket, if anything else is needed.

Thanks a lot

Best regards,
Basilis

November 13, 2016 at 3:50 pm in reply to: Blog Post #711628

Basilis
Inactive Moderator

Hi!

Wordpress, suggests the limit of 256M for it application, so everything to run properly.
We can not suggest something else for that, as it is a WP Requirment also.

Thanks a lot

Best regards,
Basilis

November 13, 2016 at 3:43 pm in reply to: Main / Featured slider on home page #711627

Basilis
Inactive Moderator

Hey VisionHD,

Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

November 13, 2016 at 2:47 pm in reply to: Center the "Extract" #711622

Basilis
Inactive Moderator

Hey!

Please feel free to create a new ticket if you need something else.
Thanks a lot for your understanding

Cheers!
Basilis

November 13, 2016 at 2:44 pm in reply to: How to disable modal lightbox only on one page #711619

Basilis
Inactive Moderator

Hi!

Please consider to create a new topic, so we can be able to review and help you out.

Thanks a lot

Cheers!
Basilis

November 13, 2016 at 2:43 pm in reply to: Maps & Products with table. #711618

Basilis
Inactive Moderator

Hi!

You could, but not sure what will fit the best on your needs or will work best with enfold.
Please consider to hire someone, who will be able to help you with the process.

Thanks a lot

Regards,
Basilis

November 13, 2016 at 2:36 pm in reply to: Blog Post #711615

Basilis
Inactive Moderator

Hi!

That is related to the saving.
We do check all the tickets, we will do go through the other one eventually also.

Thanks a lot for your patience and understanding

Regards,
Basilis

November 13, 2016 at 2:20 pm in reply to: Blog Post #711613

Basilis
Inactive Moderator

Hey!

Please ask your hosting provide to increase the limit of php to 256M and let us know if that will fix the issue.

Thanks a lot

Regards,
Basilis

November 12, 2016 at 8:59 pm in reply to: URGENT SITE DOWN #711487

Basilis
Inactive Moderator

Hey!

Cna you please provide us FTP, so we can see where you have left a space / empty character and try to solve the issue?

thanks a lot

Best regards,
Basilis

November 12, 2016 at 7:27 pm in reply to: Using a font icon in templates #711472

Basilis
Inactive Moderator

Hi!

I will do lock the topic here, you can keep discussing in mail.

Thanks a lot

Regards,
Basilis

November 12, 2016 at 7:12 pm in reply to: Contact form taking forever to send #711468

Basilis
Inactive Moderator

Hey grwebs!

I am sorry but the issue you are explaining is not really easy to understand.
What you mean by ” 2 + minutes to have the messages: Message sent pop up in their browser. ”

Message send with popup, what does it means?

Best regards,
Basilis

November 12, 2016 at 7:11 pm in reply to: Add a custom "loading" spinner icon #711467

Basilis
Inactive Moderator

Hi!

I will do close the ticket here.
Please feel free to let us know if you need anything else.

Regards,
Basilis

November 12, 2016 at 7:11 pm in reply to: Add a custom "loading" spinner icon #711466

Basilis
Inactive Moderator

Hi!

Best regards,
Basilis

November 12, 2016 at 7:00 pm in reply to: Mix of one page and single pages (anchors menu) #711463

Basilis
Inactive Moderator

Hey!

Please check the posts, you have to add the full URL of the site, and after the #achor, so it can work from the inside pages also.

Cheers!
Basilis

November 11, 2016 at 9:15 pm in reply to: Install woocommerce at medical demo (enfold) #711343

Basilis
Inactive Moderator

Hey javalidigital!

Please go to the WooCommerce Settings and please check from there how to assign pages to provide results for the shop.
Let us know if we can help further

Regards,
Basilis

November 11, 2016 at 9:09 pm in reply to: How to make all hyperlinks bold in body text only? #711342

Basilis
Inactive Moderator

Hey Julie!

Try the following and let us know if it works

p > a { text-weight: bold; }

let us know if it works

Best regards,
Basilis

November 11, 2016 at 8:36 am in reply to: Swap logos when scrolling and adjust margins #711021

Basilis
Inactive Moderator

Hi!

Happy you could solve it.
Please remember to rate our theme at themeforest, we would really appreciate it.

Let us know if we can do anything else for you.

Cheers!
Basilis

November 11, 2016 at 8:34 am in reply to: Avia code appearing on page instead of wanted slider #711020

Basilis
Inactive Moderator

Hi el_chester!

an you please add it again so we can see the issue and also provide us backend access?

Thanks a lot

Cheers!
Basilis

November 11, 2016 at 7:55 am in reply to: Notice: Undefined variable: http_response_header in function-set-avia-frontend #711012

Basilis
Inactive Moderator

Hi pippylu!

Please reupload the theme through ftp and let us know if that will solve your issue.

Thanks a lot

Regards,
Basilis
Author

Posts

Viewing 30 posts - 11,881 through 11,910 (of 17,695 total)

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