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Hey Thomas,
Yes it is possible with the process you are describing it, but we can not do it for you.
You will have to either go ahead and try product it, or hire a freelancer to help you out.Best regards,
BasilisHi eastandlakedesign!
The video retuns the following
please do check it out.
Cheers!
BasilisFebruary 3, 2017 at 9:30 am in reply to: Contact form autoresponder not sending mail to correct address #742279Hi chuanzuya!
How do you track, that it is sending to that email address?
Best regards,
BasilisHey!
Thank you for updating us.
Please feel free to open a new ticket if you need anything elseBest regards,
BasilisHi razimi!
Can you let us know how we can access the page please?
Thank you very muchRegards,
BasilisHi Ed!
Can you please show us with a screenshot the issue, so we can understand what you mean exactly?
Thank you very much
Cheers!
BasilisHi,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisFebruary 3, 2017 at 8:36 am in reply to: Mega Menu doesn't work on mobile if you "Hide Mobile Menu Submenu Items" #742238Hi!
We will report it again, but please make sure you have nothing else active ( from plugins ) and removed all the CSS codes, so there is no conflict at all.
Thanks a lot
Regards,
BasilisHi!
Thanks a lot for letting us know/
Please create a new topic, if you need something else.Cheers!
BasilisHey!
You can suggest here
what you think that can be needed.
Thank you very much!Best regards,
BasilisHey Bcunningham!
Can you please check if the logo has an uploaded @x2 file, that can work for big screen versions?
Regards,
BasilisFebruary 3, 2017 at 8:16 am in reply to: Upgrade to PHP7.0 and Results from PHP Compatibility Checker #742224Hey dziesmer!
There is no concern at all.
The only issue is with php 7.1+ that Kriesi is working and will release on the newest enfold version that will include the LayerSlider updates that also fix those issues.Thanks a lot for your understanding
Best regards,
Basilis-
This reply was modified 9 years, 2 months ago by
Basilis.
Hey!
Add the following to your functions.php
wp_dequeue_style( ‘avia-print’ );
and let us know if it works out for you.
Best regards,
BasilisHey Lukas!
If you overwrite the function file and the issue is still there, please clear your cache and check
If the issue not solved, then go to that line and remove the code you added.That will most probably fix the issue.
Regards,
BasilisFebruary 1, 2017 at 9:48 pm in reply to: delete border or change the color of it on a specific page #741470Hi!
Please try
html* .page-id-38 { background-color: #fff !important; background: #fff !important; }Let us know if that is working out for you.
Thanks a lot
Best regards,
BasilisHi!
AS we reported, that is not a security issue and you can ask WordFence team and they will confirm.
It is a ” fake ” issue, based on an automation they have on their API, tracking some specific stuff.
API is a machine, not a human, so after our developers checked they confirmed the problem and releasing an update that is just a work change for that area.We are really sorry you feel that way, but you also have to understand that there is no security risk – and if there was one – we would have released an update the same moment we got the error reported.
Please do contact although WordFence, who will let you know that we do not have a problem.
We do appreciate your patience although and we have pushed the ticket to Kriesi so he can check him self.
Cheers!
BasilisHi!
Thanks for updating us
We hope we can do something else for you and been more helpful.Thanks a lot for your understanding
Best regards,
BasilisHi JPOsteen!
Please disable any active plugins that are running and let us know if that will fix your issue.
Thanks a lotRegards,
BasilisHi!
Please refer to this post – https://kriesi.at/support/topic/wordfence-found-a-suspected-malware-in-an-enfold-php-file/#post-740608
Link is in commented line therefore it has no affect but still throws a warning on Wordfence. Applying those changes will fix it. Even if you do not fix it, there is nothing to worry about :)
Regards,
BasilisHi!
Thanks a lot for updating us back, we do appreciate it a lot.
Please feel free to open a new ticket if you need something else.Thanks a lot
Cheers!
BasilisHi!
Can you please check your instagram information?
200 means either the API info are wrong, or your are blocked to ping any requests to instagram server.Please check and let us know.
Thanks a lotBest regards,
BasilisHi!
Can you please provide for us, into private section, the 35 licenses that you own, please so we can validate the account?
Then, we can go ahead and check the sites one by one, based on WordFence and help you if the issue is from our theme. Will do the modifications to help you further with the issue and manage the problem ASAP.Thank you very much.
Best regards,
BasilisFebruary 1, 2017 at 9:01 pm in reply to: Resized Images NOT USED lead to VERY SLOW performance #741440Hi!
Can you install a plugin like WPSmush and run the images through there?
That will solve your issue and as it is an optimisation task, or speed, it is better to hire someone who will be able to help you
with the need, if you can not go through all the steps alone.Cheers!
BasilisJanuary 31, 2017 at 10:15 pm in reply to: Woocommerce Hide price, mark sold throughout website #740903Hey!
Thanks a lot for the suggestion!
We will do ask Kriesi, although it is something that as seems, it is better to be as an extra function.
Let us know if we can do anything else to assist you further.Thanks a lot
Best regards,
BasilisHey!
Kriesi has also applied a fix, it will be released on the next version.
Thanks a lotCheers!
Basilis-
This reply was modified 9 years, 2 months ago by
Basilis.
Hey applina!
The text, is visible an all slides, because on the backend you have it visible at all of them.
Remove it and it will go.Thanks a lot for your understanding
Regards,
BasilisHey!
Please create a different thread and both of you, list your web sites, so we can be able to review them.
Thanks a lot
Cheers!
BasilisJanuary 31, 2017 at 9:27 pm in reply to: Hide Logo/Menu –> header (left theme) when you are on home #740885Hi!
The THeme is the same, it should work with any of the demos.
Can you show us your web site please?Best regards,
BasilisHi!
The reply seems to be solid, please try it and let us know if it will work for you.
Thanks a lot
Cheers!
BasilisHi!
It can be the rendering of the CSS, which making such issues.
We can try identify the issue, after we report it to Kriesi.
Thanks a lot for letting ys knowRegards,
Basilis -
This reply was modified 9 years, 2 months ago by
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