Page 365 – Support | Kriesi.at – Premium WordPress Themes

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February 5, 2017 at 12:27 pm in reply to: Established galleries never populate later to add/edit #742985

Basilis
Inactive Moderator

Hi Clifford!

Please update to the latest Enfold Version and let us know if that will fix the issue.
Thanks a lot

Cheers!
Basilis

February 5, 2017 at 11:20 am in reply to: Post Title Missing Beneath Featured Image on Blog Page and in Single Post #742971

Basilis
Inactive Moderator

Hey!

Thank you very much for updating us.
Please feel free to let us know if we can do anything else for you.

Thanks a lot

Regards,
Basilis

February 5, 2017 at 11:19 am in reply to: Cannot update theme – "Sorry, you are not allowed to access this page." #742970

Basilis
Inactive Moderator

Hey!

That seems to be an issue with your hosting provider
Can you please try contact them to get it shorted?

Thank you very much

Best regards,
Basilis

February 5, 2017 at 11:15 am in reply to: Contact Form 'date picker' conflict #742969

Basilis
Inactive Moderator

Hi sempelouse!

We can not help a lot with that
Most probably the plugin developer can guide you or fix the conflict, as that is not something created from our themes
Thanks a lot

Cheers!
Basilis

February 5, 2017 at 11:07 am in reply to: Avia not working – cannot edit my pages #742966

Basilis
Inactive Moderator

Hey!

Please update Enfold to the Latest Version, you are running a really old one.
Let us know if that will fix the issue.

Best regards,
Basilis

February 5, 2017 at 11:04 am in reply to: Top bar Mobile font color change #742964

Basilis
Inactive Moderator

Hey!

Happy we can help.
Can you please also remember rate our theme at Themeforest, under your download section?
Feel free to create a new ticket if you need so.

Best regards,
Basilis

February 5, 2017 at 11:01 am in reply to: Arabic site Issues cont.. #742963
Basilis
Inactive Moderator
Hey!
```
.social_bookmarks { display: none !important; }
```
and let us know if we can do anything else for you

Regards,
Basilis
February 5, 2017 at 10:56 am in reply to: lightbox “blanking out” on iphone 6s and Fullwidth Easy Slider video don’t #742960

Basilis
Inactive Moderator

Hey!

Please feel free to create a new ticket, if you need anything else.

Thanks a lot

Cheers!
Basilis

February 5, 2017 at 10:55 am in reply to: How to set up rss feed link for enfold #742959

Basilis
Inactive Moderator

Hi dalen550!

RSS feed is not from Enfold, but from WordPress.
You can try the following way

http://domain.com/rss

and it will work.
Let us know if we can do anything else for you.

Cheers!
Basilis

February 5, 2017 at 10:54 am in reply to: Alignment Issues in Mobile #742958

Basilis
Inactive Moderator

Hey!

The code should be targeting only the slideshow, based on what Nikko provided.

Regarding google translator, there are many plugins out there that you can try, to see which one fit your needs the best.
Most of theme, also have proper hooks, that will be used to be placed at the top position, that enfold has for those flags to be added.

Let us know if we can do anything else for you.

Best regards,
Basilis

February 5, 2017 at 12:19 am in reply to: Contact Form not sending #742898

Basilis
Inactive Moderator

Hey!

Please create a second topic, so we can review

@kenwcmg can you please provide us backend access?

Cheers!
Basilis

February 5, 2017 at 12:17 am in reply to: Paypal checkout #742896

Basilis
Inactive Moderator

Hey Zaccc,

Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

February 5, 2017 at 12:03 am in reply to: Modify Demo #742895

Basilis
Inactive Moderator

Hi!

What chanegs you want to do?
You have a different design, with no sidebar or hidden top area.
Can you explain us what you want to do?

Cheers!
Basilis

February 4, 2017 at 11:51 pm in reply to: lightbox “blanking out” on iphone 6s and Fullwidth Easy Slider video don’t #742894

Basilis
Inactive Moderator

Hi Gil!

Kriesi is working on an update, that he will do release pretty soon.
We appreciate all the patience.

Thank you very much

Best regards,
Basilis

February 4, 2017 at 11:50 pm in reply to: Reduce angle of Diagonal Section border #742893

Basilis
Inactive Moderator

Hey!

Please do keep us updated and let us know if we can do anything else for you.
Thanks a lot

Regards,
Basilis

February 4, 2017 at 11:06 pm in reply to: layerslider beneath Transparent Menu #742886

Basilis
Inactive Moderator

Hey!

Ubermenu can not have that functionality as it over-writtes our own design.
Disabling it will help a lot

Regards,
Basilis

February 4, 2017 at 10:57 pm in reply to: Mailchimp Embedded Form #742885

Basilis
Inactive Moderator

Hi thecszone!

Can you show us where the form is, I loaded the site and I can not see it.
Thanks a lot

Best regards,
Basilis

February 4, 2017 at 10:11 pm in reply to: transparent mobile header #742880

Basilis
Inactive Moderator

Hi,

Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

February 4, 2017 at 12:11 am in reply to: Accordion Color with Custom CSS Class #742616

Basilis
Inactive Moderator

Hey STATSmkt!

Do you want to change one of them and if so which one, or you want to change only one of the accordions you are using?

Best regards,
Basilis

February 4, 2017 at 12:09 am in reply to: Website page shifts when I try and fill out a form on a mobile device #742615

Basilis
Inactive Moderator

Hi xuamox!

Can you please post us both the licenses you are using on those 2 sites, so we can validate?

Best regards,
Basilis

February 4, 2017 at 12:04 am in reply to: Side Bar #742613

Basilis
Inactive Moderator

Hey!

You can use the Tab Element, from ALB and that will do generate that type of navigation.
Altgough, that is inside your content and not a sidebar

Regards,
Basilis

February 3, 2017 at 11:42 pm in reply to: Enfold: Adding Blog #742610

Basilis
Inactive Moderator

Hi!

Cna you please check it now for me?
I resaved the settings, your backend is also strongly cached.

Best regards,
Basilis

February 3, 2017 at 11:32 pm in reply to: Trying to change default featured image size for posts #742607

Basilis
Inactive Moderator

Hi!

Happy we can help
Please feel free to let us know if we can do anything else for you.

Thanks a lot

Regards,
Basilis

February 3, 2017 at 11:31 pm in reply to: Portfolio grid default category #742606

Basilis
Inactive Moderator

Hey!

Please do keep us updated.
Thanks a lot

Best regards,
Basilis

February 3, 2017 at 11:28 pm in reply to: Post comments misaligned – PLEASE DONT CLOSE UNTIL SOLVE #742605

Basilis
Inactive Moderator

Hey vmoralestejedor!

We do close them because you confirm everything is working
Can you please let us know what the issue is so we can be able to help you deeper?

Thanks a lot

Best regards,
Basilis

February 3, 2017 at 10:49 am in reply to: Mobil: move inside google maps only with two fingers #742320

Basilis
Inactive Moderator

Hey!

Take a look at the change logs, Kriesi is working on a huge new update.
Thanks a lot

Cheers!
Basilis

February 3, 2017 at 10:47 am in reply to: Edit Specific Product Layout on Woocommerce Shop Page #742319

Basilis
Inactive Moderator

Hey timpro!

If you want to modify the template files, you can use the following structure
https://docs.woocommerce.com/document/template-structure/

Let us know if we can do anything else for you.

Thanks a lot

Cheers!
Basilis

February 3, 2017 at 10:42 am in reply to: Convert post to PDF so user can print or save #742315

Basilis
Inactive Moderator

Hey jazbird!

You will need to create a print.pdf file that after need to be included with the theme.
That file, has to have the styling based on how you need it.

Let us know if we can help you with anything else.

Cheers!
Basilis

February 3, 2017 at 9:54 am in reply to: Options resetting #742298

Basilis
Inactive Moderator

Hi wilsongrant!

Can you please provide us with backend access so we can be able to give a look?
Thanks a lot

Cheers!
Basilis

February 3, 2017 at 9:53 am in reply to: Theme update breaking site #742297

Basilis
Inactive Moderator

Hey!

That would not work, no
Please do contact your hosting provider and they will be able to provide for you what needed.
Thanks a lot

Cheers!
Basilis
Author

Posts

Viewing 30 posts - 10,921 through 10,950 (of 17,695 total)

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