Page 362 – Support | Kriesi.at – Premium WordPress Themes

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February 10, 2017 at 9:13 pm in reply to: Responsive gallery height #745590

Basilis
Inactive Moderator

Hey vizuall,

Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

February 10, 2017 at 9:05 pm in reply to: Font changes a third of way down page #745589

Basilis
Inactive Moderator

Hey buddy1!

It seems that you are using Word or an other platform to paste the text, right?
Can you please try see if you have ” trash ” from the copy paste?

Regards,
Basilis

February 10, 2017 at 9:01 pm in reply to: Ajax search settings? #745587

Basilis
Inactive Moderator

Hi mrb1972!

That is from WordPress but an easy solution is to install a different plugin that can customize your search and work as per your requirments.

Regards,
Basilis

February 10, 2017 at 8:59 pm in reply to: Favicon problems #745585

Basilis
Inactive Moderator

Hi!

Then it is a cache issue as you get it.
Please feel free to create a new ticket if you need anything else from us.

Thanks a lot

Cheers!
Basilis

February 10, 2017 at 8:49 pm in reply to: View multiple slides at a time #745580

Basilis
Inactive Moderator

Hey Andrea!

That effect here

Easy Slider

that not work out for you?

Best regards,
Basilis

February 10, 2017 at 8:46 pm in reply to: responsive behaviour #745579

Basilis
Inactive Moderator

Hey!

Please add

.main_color { border: none !important; }

Thanks a lot

Regards,
Basilis

February 10, 2017 at 8:40 pm in reply to: Darker Font and Container For Woocommerce Booking and Appointment plugin #745576

Basilis
Inactive Moderator

Hi Nathan!

You are using a third party plugin for that calendar, and it requires a lot CSS to make it work.
You either need to consider contact the Plugin developer for providing the CSS rules for his plugin
or hire a developer to help you with those customisations.

Thanks a lot

Regards,
Basilis

February 9, 2017 at 11:05 pm in reply to: Problems with warnings/errors #745126

Basilis
Inactive Moderator

Hey mmheather!

Can you please share the screenshot, so we can see where the issue is please?
Thanks a lot

Best regards,
Basilis

February 9, 2017 at 11:00 pm in reply to: Blog Post not showing on /blog page for first time #745124

Basilis
Inactive Moderator

Hey!

That is an issue related to BlueHost as it seems and their local cache
Can you please try contact them?

Best regards,
Basilis

February 9, 2017 at 10:07 pm in reply to: "yourlogo" in layer slider is not working #745110

Basilis
Inactive Moderator

Hi Jackal01!

Can you please remove any modifications.
I have loaded your web site and I can see some wrong configurations.
Better solution is to import the sliders we have already and work based on that.

Let us know if that fails so we can help you further

Cheers!
Basilis

February 9, 2017 at 9:51 pm in reply to: Portfolio page not updating #745088

Basilis
Inactive Moderator

Hey!

Can you please try disable any other active plugin and let us know if thta will solve your issue?
Thanks a lot

Best regards,
Basilis

February 9, 2017 at 9:50 pm in reply to: Problem changing font size in widget titles #745086

Basilis
Inactive Moderator

Hi!

If you comvert it to

.widgettitle { font-size: 20px !important; }

does it work?
Let us know

Regards,
Basilis

February 9, 2017 at 9:49 pm in reply to: Structure data test error "main content of page" #745084

Basilis
Inactive Moderator

Hey nuncer,

Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

February 9, 2017 at 9:39 pm in reply to: Picture with white space around #745076

Basilis
Inactive Moderator

Hi jwprince!

Can you please provide us a link of your web site, so we can understand the issue?
Thank you also for your kind words, we do appreciate them a lot

Cheers!
Basilis

February 9, 2017 at 9:26 pm in reply to: Background image in icon box #745069

Basilis
Inactive Moderator

Hey!

can yu please show is your web site?
Thanks a lot

Regards,
Basilis

February 9, 2017 at 9:24 pm in reply to: Adding icons to mega menu #745066
Basilis
Inactive Moderator
Hi kandolina!

You can use a theme icon and not an image, which can work out.
Can you please let us know which tutorial you are following so we can also check and update it?
Thank you

Best regards,
Basilis
- This reply was modified 9 years, 2 months ago by Basilis.
February 9, 2017 at 9:19 pm in reply to: All categories showing up in Blog #745064

Basilis
Inactive Moderator

Hi!

Thanks a lot for letting us know.
Please feel free to create a new ticket if you need anything else.

Regards,
Basilis

February 9, 2017 at 8:52 pm in reply to: Fullwidth Easy Slider / fixed background image / png image centered #745049

Basilis
Inactive Moderator

Hey Air7up!

Can you please share backend access for us, so we can be able to help you?

Thanks a lot

Cheers!
Basilis

February 9, 2017 at 8:40 pm in reply to: Enfold Photography Portfolio template #745045

Basilis
Inactive Moderator

Hey Kevin Phillips!

Thanks a lot for your kind words
As that passes through Envato, we do not have that option, but as it is for Education we do send the message to Kriesi
and we will see how he can help you.

Thanks a lot

Cheers!
Basilis

February 9, 2017 at 6:02 pm in reply to: IE11 Doesn't work well with the template ! #744940

Basilis
Inactive Moderator

Hi!

Yigit asked us to check for it and I did.
I opened to IE and the page seems to loading completely fine to me.
Everything is loading fine, all the text, no spaces to menu etc.

Can you please try clear your cache maybe?
I tried with IE11 and Edge and both seem fine.

Best regards,
Basilis

February 8, 2017 at 10:24 pm in reply to: Masonry Gallery: Opening some links in NEW WINDOW & some in SAME WINDOW #744537

Basilis
Inactive Moderator

Hi aliakbari2!

Can you please share us backend access so we can check your functions.php file?

Thanks a lot

Cheers!
Basilis

February 8, 2017 at 9:59 pm in reply to: Theme won't upload #744521

Basilis
Inactive Moderator

Hey!

You do not need to pay anyone, if there is an increasment from your hosting company, and they increase your limit to 256M
Can you please contact them and let us know if they do it?
If they do and you still have problems, we can see how to fix those!

Thank you very much

Best regards,
Basilis

February 8, 2017 at 9:57 pm in reply to: Eroor Message in Header #744518

Basilis
Inactive Moderator

Hey gdragon44!

It seems that all the files have not been uploaded.
Can you please try reuplaod the files through FTP?

Thank you very much

Cheers!
Basilis

February 8, 2017 at 9:44 pm in reply to: image change on mouseover – html wrong? code block #744515

Basilis
Inactive Moderator

Hi volmering!

Instead of doing that, please do one of the following:

1. Either create a sidebar, add a Text WIdgets and load the sidebar
2. Create a shortcode, with your code and then load the shortcode.

The second method, is the more clear method to be used.

Let us know if we can do anything else for you.

Best regards,
Basilis

February 8, 2017 at 8:43 pm in reply to: add wishlist button to products in grid. #744484

Basilis
Inactive Moderator

Hi mischael1!

The link I followed and it goes to

Nothing found
The owner may have deleted the file or restricted access to it.
Or you might have received a link with a typo.

can you please reuplaod it?

Thanks a lot

Best regards,
Basilis

February 8, 2017 at 8:29 pm in reply to: Black background with background videos before/between video #744478

Basilis
Inactive Moderator

Hi Wolfgang!

Can you please update to the latest enfold version and let us know if the issue is fixed or not?
Thank you very much

Cheers!
Basilis

February 8, 2017 at 8:15 pm in reply to: pay after acceptance #744473

Basilis
Inactive Moderator

Hi simog72!

Thanks a lot for letting us know, we do appreciate that a lot.
You can install it as a demo but if your client accepts and pay you, you have to buy it.
Please also note, you can also install it to a dev server of your own domain and not to clients domain.

Let us know if we can help you with anything else.

Best regards,
Basilis

February 8, 2017 at 9:10 am in reply to: Fonts problem in enfold #744256
Basilis
Inactive Moderator
Hi xeminis!

Please add the following to .htaccess
```
<FilesMatch "\.(eot|otf|woff|ttf)$">
  SetEnvIf Origin »
    "^http(s)?://(.+\.)?(domain1\.org|domain\.com)$" origin_is=$0
  Header set Access-Control-Allow-Origin %{origin_is}e env=origin_is
</FilesMatch>
```
and let us know if it works

Cheers!
Basilis
February 8, 2017 at 8:49 am in reply to: Questions on removing blog meta data (date, seperators,) in grid view #744253
Basilis
Inactive Moderator
Hey querflug!

Please add the following to your custom.css
```
.html_elegant-blog .avia-content-slider .slide-meta, 
.html_elegant-blog #top .post-entry .post-meta-info { 
dislay: none !Important; 
}
```
Let us know if we can do anything else for you

Regards,
Basilis
February 7, 2017 at 11:21 pm in reply to: Full textblock background color – how to change #744135

Basilis
Inactive Moderator

Hey!

We are happy we can help you out.
Please feel free to let us know if we can do anything else for you.
Remember to also rate Enfold at Themeforest, we really need that!

Thank you very much

Regards,
Basilis
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Viewing 30 posts - 10,831 through 10,860 (of 17,695 total)

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