Page 36 – Support | Kriesi.at – Premium WordPress Themes

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July 25, 2019 at 10:41 pm in reply to: Align the buttons on order-pay #1121991

Basilis
Inactive Moderator

Hi,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

July 25, 2019 at 10:39 pm in reply to: New install – Can't edit theme options, pages #1121990

Basilis
Inactive Moderator

Hi,

This has to do something with cache, have you tried load it on Icognito?

Best regards,
Basilis

July 25, 2019 at 10:31 pm in reply to: Landscape and Portrait Images chopped in Horizontal Gallery #1121985

Basilis
Inactive Moderator

Hi,

I do not see the code placed anywhere after login, where are you working?

Best regards,
Basilis

July 25, 2019 at 10:29 pm in reply to: iEX 10 iEX 11 not working #1121984

Basilis
Inactive Moderator

Hi,

I can see an ” Issue closed ” over the end of your Paragraph. What does this means actually? Is it a bug or not?

Best regards,
Basilis

July 25, 2019 at 10:23 pm in reply to: Individual color style on pages #1121983

Basilis
Inactive Moderator

Hi,

can you show us with a screenshot exactly what you need to do please?

Best regards,
Basilis

July 25, 2019 at 10:02 pm in reply to: Responsive Design Issues Enfold 4.5.7 #1121979

Basilis
Inactive Moderator

Hi,

The problem is that you do not want to use pixels over the CSS?

Best regards,
Basilis

July 25, 2019 at 10:02 pm in reply to: Font color in my widgets and size of widget title.. #1121978

Basilis
Inactive Moderator

Hi,

Yes, we just need some more time please.

Best regards,
Basilis

July 24, 2019 at 9:19 pm in reply to: Avia Layout Builder not working with Plugin Popup Maker #1121742

Basilis
Inactive Moderator

Hi,

Unfortunately there is no way, but if he provides a patch fix, we will be happy to find a way to include it.

Best regards,
Basilis

July 24, 2019 at 9:18 pm in reply to: Magazine functions theme #1121741

Basilis
Inactive Moderator

Hey Julie,

Have you created a subscription site previously? It is prety easy to use something like ” Restrict Content PRO “, it should work with all builders as we recall.

Best regards,
Basilis

July 24, 2019 at 9:10 pm in reply to: Use first slides caption as permanent caption disables open image in lightbox #1121735

Basilis
Inactive Moderator

Hi,

Thank you for letting us know.

Best regards,
Basilis

July 24, 2019 at 9:10 pm in reply to: issue with a black line showing around masonry tiles #1121733
Basilis
Inactive Moderator
Hey floos,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
  ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Basilis
July 24, 2019 at 9:08 pm in reply to: PHP-Problem / Startpage has an php-memory-error! #1121732

Basilis
Inactive Moderator

Hi,

It seems that the 256M memory limit is low and wordpress also requires a lot more, so not possible to increase it from server side?

Best regards,
Basilis

July 24, 2019 at 9:05 pm in reply to: Bottom Section Border Styling in triangle shape #1121728

Basilis
Inactive Moderator

Hi,

So after so many messages, not sure what is the issue right now :)

Best regards,
Basilis

July 24, 2019 at 8:56 pm in reply to: jquery error cant load Avia Layout Builder & Upload image #1121726

Basilis
Inactive Moderator

Hi,

Have you cleard your cache?

Best regards,
Basilis

July 24, 2019 at 8:56 pm in reply to: Image in tab section #1121725

Basilis
Inactive Moderator

Hey Lara,

THis depends on the column size you are putting the tab, this is not something we can know to say exactly.

Best regards,
Basilis

July 23, 2019 at 10:38 pm in reply to: Adding the below code to functions.php #1121299

Basilis
Inactive Moderator

Hey Gene,

On functions.php, you can put it on the bottom.

Best regards,
Basilis

July 23, 2019 at 10:38 pm in reply to: Any books #1121298

Basilis
Inactive Moderator

Hey Tyrone L Jackson,

Unfortunately no, but you have seen the videos that are available on Youtube?

Best regards,
Basilis

July 23, 2019 at 10:38 pm in reply to: Pagespeed #1121297

Basilis
Inactive Moderator

Hey Rene,

Please register as a user on the web site with your license, so we can be able to provide assistance.

Best regards,
Basilis

July 23, 2019 at 10:36 pm in reply to: Editing a Single Product on a Page #1121296

Basilis
Inactive Moderator

Hey MikeTandySwag,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

July 23, 2019 at 10:36 pm in reply to: enfold 3.6 #1121295

Basilis
Inactive Moderator

Hey Ghislaine DIALLO,

You would need to buy the template again please, so it can be used properly :)

Best regards,
Basilis

July 23, 2019 at 10:35 pm in reply to: Unable to update Enfold theme and Aviabuilder not working #1121294

Basilis
Inactive Moderator

Hey B-artistic,

Please do not delete the questions and always give a reply, so others can be helped also :)

Best regards,
Basilis

July 23, 2019 at 10:35 pm in reply to: Buying new licenses #1121292

Basilis
Inactive Moderator

Hi,

Glad we could help!

Please take a moment to review our theme and show your support https://themeforest.net/downloads
Please bookmark Enfold Documentation for future reference.
Thank you for using Enfold :)

Best regards,
Basilis

July 23, 2019 at 10:34 pm in reply to: Page not loading on Computer Browsers #1121291

Basilis
Inactive Moderator

Hi,

Unfortunately we cant know this, if there is a problem or not with that one…

Best regards,
Basilis

July 23, 2019 at 10:34 pm in reply to: Issues while trying to replace social icons by .svg files #1121290

Basilis
Inactive Moderator

Hi,

Glad we could help!

Please take a moment to review our theme and show your support https://themeforest.net/downloads
Please bookmark Enfold Documentation for future reference.
Thank you for using Enfold :)

Best regards,
Basilis

July 23, 2019 at 10:33 pm in reply to: Tab section titles with accents generate not-user-friendly slugs #1121289

Basilis
Inactive Moderator

Hi,

Thank you for the consideration and the feedback – this is much appreciated.

Best regards,
Basilis

July 23, 2019 at 10:33 pm in reply to: Can't delete boxes #1121288
Basilis
Inactive Moderator
Hey HeadStudiosWeb,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
  ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Basilis
July 23, 2019 at 10:32 pm in reply to: Enfold Theme #1121286

Basilis
Inactive Moderator

Hi,

Glad we could help!

Please take a moment to review our theme and show your support https://themeforest.net/downloads
Please bookmark Enfold Documentation for future reference.
Thank you for using Enfold :)

Best regards,
Basilis

July 23, 2019 at 10:32 pm in reply to: Why is the video layer slider showing above everything? #1121283

Basilis
Inactive Moderator

Hi,

Glad we could help!

Please take a moment to review our theme and show your support https://themeforest.net/downloads
Please bookmark Enfold Documentation for future reference.
Thank you for using Enfold :)

Best regards,
Basilis

July 23, 2019 at 10:32 pm in reply to: PRODUCT ACTIVATION LayerSlider impossible #1121281

Basilis
Inactive Moderator

Hi,

Glad we could help!

Please take a moment to review our theme and show your support https://themeforest.net/downloads
Please bookmark Enfold Documentation for future reference.
Thank you for using Enfold :)

Best regards,
Basilis

July 23, 2019 at 10:32 pm in reply to: Hi! I'm also having troubles with revolution slider in front-end. #1121280

Basilis
Inactive Moderator

Hi,

Glad we could help!

Please take a moment to review our theme and show your support https://themeforest.net/downloads
Please bookmark Enfold Documentation for future reference.
Thank you for using Enfold :)

Best regards,
Basilis
Author

Posts

Viewing 30 posts - 1,051 through 1,080 (of 17,695 total)

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