Forum Replies Created
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February 28, 2017 at 9:38 pm in reply to: Layer Slider error and pages not displaying at update from Enfold 3.84 to 4.02 #753252
Hi Tomzilla!
That was on ver 4. Kriesi has published 2 updates from then, that seem to be fixing the issue.
Can you check them please?Thank you
Cheers!
BasilisHey!
Please open a live chat with WPEngine ad they will do help you
It is more related to them that us, as the issue is blocking something from their side and not related to the theme at allCheers!
BasilisHi!
I tried that and it is a bug from our side.
We will do report to Kriesi, although I guess it is protected for Security reasons.@Edgars for your emails not going out, it is not related to Enfold at all
It is server related and has to be controlled from our theme at allCheers!
BasilisHey envapk2!
Yes you can do that.
You can use colorsections and manipulate them that way.Do let us know if there is anything else we can do.
Thanks a lot
Cheers!
BasilisHey!
You need to add that at the file called functions.php.
And to make sure you do not loose it, at any update, please also create a child theme.Let us know if that works for you
Cheers!
BasilisHi!
When replying insdie your tickets, you send the tickets to the end of the line and that is not efficiency, when we try to catch up with the support que.
So, that is why we could not reply to you.I have loged to your web site and I can see that the post exists to all the categories, that is why it is been loaded there.
Let me know if that helpsRegards,
BasilisHi Herbert!
You would need, for any languages that are not supported already.
You can switch the langauge from the admin panel and it would work.
If you want automatic way, you can always use google translate widget to do it.Let us know if we can help you further
Best regards,
BasilisFebruary 28, 2017 at 8:06 am in reply to: This is a new ticket for testing purpose for Emperor_T #752764Hey Emperor_T!
This ticket is been locked as it is test.
Cheers!
BasilisHi!
Let us know what the WPRocket team will come up with and we can see if it is something we can do from our side.
I understand that maybe you need to re-compile the files to fo theough the optimisationCheers!
BasilisHi luckaing!
Please update Enfold to latest version and prepare a proper page for us to test.
I can only see some random text to that page, we can not do a lotBest regards,
BasilisHi!
As I remember properly, WPRocket has an option for the CSS files to load from the CDN and include them.
Can you do that for those files with the URLS u provided?Would that work?
Cheers!
BasilisHey!
Kriesi pushed version 4.0.1
can you install and check if it shorts any issues?Thanks a lot
Cheers!
BasilisHey Af!
That is to make sure that the child themes are loading any files properly and that the CDN or the server is getting through SSL.
Are you using an software to push the files through CDN?Regards,
BasilisHey!
Please provide us with the link of the media file.
We need to test we can not look around to the foldersRegards,
BasilisHi!
Have you deleted the page, we can not see it at all.
Best regards,
BasilisHey!
Version 4.0.1 is up.
Can you please check it and let us now if your issue is been fixed?
Thanks a lotBest regards,
BasilisHey!
I checked the web site with my mobile (iOS ) and it worked just fine.
Can you give us some more informations so we can duplicate the issue?Also please not that if you post again and again into a topic, you get it last to the line and make it almost impossible for us to debug.
Thank you very much
Best regards,
BasilisHi!
We will wait for an update.
Thank you very muchRegards,
BasilisFebruary 27, 2017 at 8:44 am in reply to: not showing main logo blocking by white space on main page. #752190Hi!
I added a black background so I can check and seems that your logo is white and the same goes for the Menu text color
https://nimbus.everhelper.me/client/notes/share/786524/gtsa9awgnbe1y70bbu6fYou should edit those to a different color so they can not be white from the theme settings.
Thank you
Regards,
BasilisHi!
Happy we could help.
Please feel free to create a new ticket if you need anything else from us.
Thanks a lot for your understandingCheers!
BasilisHey porkaloca!
You can use any font you like, just by loading it through Google Fonts.
Let us know if that works out for you.Thanks a lot
Cheers!
BasilisHi!
You can add a child theme or in the end just add it to your functions.php
The ALT can be as many lines as you want, just assign it from the Media Library at the Image OptionsRegards,
BasilisHey Dean!
Thanks a lot for contacting us.
Yes, you can add as many pages as you want, our demos are just an example of how the designs can be modified.
We also have a Builder, called ” Advanced Layout Builder “, which helps you create a page design really easy.Let us know if you need anything else
Regards,
BasilisHi Shanice!
Thank you very much for letting us know.
No, that is not legit at all. They are selling an illegal copy of Enfold and there is also no API KEY to get updates or Support.
Let us know if you need anything else.Regards,
BasilisHi ray simon!
Thanks a lot for contacting us.
Can you please let us know for what you need a quote?Thank you
Best regards,
BasilisHi!
Can you please let us know how you added the CSS or add it back so we can review if it is done properly
Thank you.Cheers!
BasilisHey!
Here is the CSS
#top .av_header_transparency #header_main { background: rgba(2,2,2,0.1) !important; }You can change the colors with something else if you want.
Thanks a lot
Regards,
Basilis-
This reply was modified 9 years, 1 month ago by
Basilis.
Hi geotectives!
Thank you very much for contacting us.
Can you please show us with a screenshot, which ares you mean please so we can be able to help you?
Thanks a lotCheers!
BasilisHi,
The issue is also on the resources used from each theme.
Have you tried using WPRocket?
The Plugin is working really good with Enfold and they have done many compatibility tests with Enfold.Best regards,
BasilisHi,
We have reported that to Kriesi, so he can take a look and have it solved.
Thanks a lotBest regards,
Basilis -
This reply was modified 9 years, 1 month ago by
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