Forum Replies Created
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AuthorPosts
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April 2, 2017 at 8:15 pm in reply to: Product Image has been published but site doesn't reflect changes #770726
Hey loveandcocoabutter!
Thank you for contacting us
Where are you been hosted?
Do you have any layers of caching activated?Best regards,
BasilisHey RoyalFlushGroup!
You can select the sidebar you want to show and which each one will include from Appearance -> Widgets.
The excerpt should be playing everywhere.
Are you selecting the proper options?Best regards,
BasilisHi kevinreddell!
Thank you for contacting us.
The change you need, will do require some custom coding, which we do not provide it.
Please consider to hire a freelancer, who will be able to help you further with that.Thank you
Best regards,
BasilisHi!
Can you take a moment to rate Enfold for us, at themeforest?
We would really appreciate it!Thank you very much
Regards,
BasilisHi Luisgasser!
What have you tried and it is not working, can you let us know please?
Thank you
Cheers!
BasilisHi!
What modifications have you done and u have an Enfold Child?
Is there anything that can brake that functioanlity?Regards,
BasilisApril 2, 2017 at 6:41 pm in reply to: Display errors in Firefox and Chrome – styling is missing, menu links fail #770699Hey!
Kriesi released version 4.0.4 today, can you please check to update and let us know if that will solve your issues?
Thank you very much
Cheers!
BasilisApril 2, 2017 at 6:40 pm in reply to: Full Width Easy slider not displaying with multiple images #770698Hey!
I have loaded the page and I can see the slider there, working properly
Can you please make sure you will clear your cache and test again please?Using a different browser can also work just for the testing phase.
Thank you
Regards,
BasilisApril 2, 2017 at 6:38 pm in reply to: Mobile fallback images will not scale on mobile device #770696Hey natemoss!
Can you link for us here the image you are using as a fall back please?
Thank youBest regards,
BasilisHey!
Happy we can help.
Please take a moment to also rate Enfold at envato it would be really helpful for us.
Let us know if we can do anything else.Thanks a lot
Regards,
BasilisHey!
I do not think there is a way to add the search in that view as it has more CSS and options that work on the main header I am afraid
Cheers!
BasilisHey!
That can be related to Envato API or Transients.
Can you please take a moment and update through your FTP?
That will reset everything and will do fix the issues.Thank you very much
Best regards,
BasilisHi!
That is because external resources – calls are been loaded fast, when a web site is been loaded.
Nothing we can help you about
Let us know if there is anything else we can help you with.Best regards,
BasilisHey!
No worries for expiring your support.
You can always renew it, so we can be able to help you more.
That is what support extension is about. You can still get support and you provide with some extra bucks to the theme that you bought and it helps you build your web site!Thank you very much for the understanding.
Regards,
BasilisHey fcp!
I loaded the site and I can see the animation.
Have you managed finish it? ( or you want something else rather than just the entrance? )Regards,
BasilisHi Ilvy!
Please try clear transients
and if that does not clear the issue, try upload manually through FTP.
Something can be wrong with Envato API.Thank you
Cheers!
BasilisHi!
Please ask your technical guy to work on what Jordan suggested, it will most probably fix the issue fast.
Let us know if we can do anything else for you.Best regards,
BasilisHey!
Can you please provide us the hole codeblock that you are adding, so we can take a look and check what needs to be done?
Thank youBest regards,
BasilisMarch 31, 2017 at 8:25 pm in reply to: space between feature image and post heading on posts page #770156Hi williamslyd!
The site is under maintenance so we can not see it.
Please provide details again, so we can do our work faster instead of searching aroundThank you for your understanding
Best regards,
BasilisHey!
Can you please enable WP_DEBUG
and let us know if on the white page, there is any error?
https://codex.wordpress.org/WP_DEBUGBest regards,
BasilisHey gfriend70!
Can you please provide us a screenshot of your settings at GOogle API so we can take a look and be sure they are proper?
Thank you
Cheers!
BasilisHey!
We are happy we can help!
If – for any reason you need to use the Thumbnail option for somewhere else to the template
you can use the followingget_the_post_thumbnail( $post->ID, array( 'width'=>150, 'height'=> 150 ), array( 'style' => 'margin-bottom: 15px;' ) )Let us know if we can do anything else for you!
Cheers!
BasilisHey!
You can to change the next of the navbar, for example ” Home ” to an icon?
Is that what you do need?Best regards,
BasilisHey!
@whobodyinc2 please create a different ticket so we can be able to help you.
That way, each one has to have the best way of us to support, so a different ticket help us really much.Thank you for your understanding
Best regards,
BasilisHey ChristianEnglen!
You can not execute PHP for security reasons, yes.
You can try something like https://wordpress.org/plugins/allow-php-execute/
and try if it works
If not, then best case is to create a shortcode with your output and after use it where you wantCheers!
BasilisHey!
We would appreciate if you can take a momenr to rate Enfold at themeforest
It really help us a lot!Thank you very much for your time
Cheers!
BasilisHi MaktubJolie!
Yes it is, but you would need someone to help you with the task.
We would suggest to hire someone to help you with that type of task.Thanks a lot
Best regards,
BasilisHey Raffaello1996!
We do not have such documentation.
You can although target and check all those elements using Debugger and manage the results.Let us know if you need help
Best regards,
BasilisHey mattamusic!
Here are regarding mediaqueries
You can make that code to be different for mobile, as per your request.
Let us know if we can help with something elseRegards,
BasilisHey!
The checker is a machine.
It can have issues :-)You can update it, we are still runing properly on php7!
Cheers!
Basilis -
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