Forum Replies Created
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AuthorPosts
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April 6, 2017 at 9:21 pm in reply to: Footer text color displayed differently between Safari and Chrome #773509
Hey!
I loaded with Firefox and I could not identify which title you mean.
Can you please show us with a screenshot?Best regards,
BasilisHi mdecker84!
Thank you for contacting us.
You can follow that process.
Let us know if there is anything else we can do for oyu.
Thanks a lot
Cheers!
BasilisApril 6, 2017 at 9:17 pm in reply to: Woocommerce 3.0 error message above single product page picture #773505Hi!
I am closing the topic
@steffenkraemer we would appreciate to be a bit more polite with others at forums.Thank you
Regards,
BasilisHey!
If you run latest enfold version you will not have any issues.
Please check any of he plugins you are using although, if any of those is having issues.Best regards,
BasilisHey!
I am closing the issue.
Please refer to other posts that have the same problem.Best regards,
BasilisHey!
The suggestion @mensmaximus is saying is valid.
Please follow it and let us know if you still facing any issue.Thank you
Regards,
BasilisHey!
There are some changes on the rating of WooCommerce, what plugin are you using?
Can you consult with the plugin author?Cheers!
BasilisHi!
Well, it matters that it is fixed!
Let us know if there is anything else we can do for you.Regards,
BasilisHi!
You can also follow
https://docs.woocommerce.com/document/fixing-blurry-product-images/which is an issue that happens also.
Best regards,
BasilisHey!
We have fixed almost everything on the first update.
There is one bug only from WooCommerce, where they have forgoten to add the size of a headline
Everything is is working fineCheers!
BasilisApril 6, 2017 at 8:55 pm in reply to: How to disable magnific popup for a particular element #773489Hey!
Can you please contact the plugin developer to help you out?
It is way easier for them to locate the problem and help you.Thanks a lot
Cheers!
BasilisHi!
We would suggest go to php 5.6 or php7+ as per WordPress
Thank you
Regards,
BasilisHi!
Can you please contact the plugin developers?
It will be easier for them to help you out.Cheers!
BasilisApril 6, 2017 at 8:22 pm in reply to: Changes in Child theme doesn't work after update to 4.05 #773472Hey!
Thank you for updating us.
Please let me know if there is anything else we can do for you.Thank you
Cheers!
BasilisHey!
@mensmaximus debug steps are pretty much analytics.
I would re-upload that specific file also once, to make sure that the read/write from FTP are properly setuped.Best regards,
BasilisHey haidabear!
That is happening to only one page?
Can you please go to Settings -> Permalinks and re-save them?Thank you
Best regards,
BasilisHi endregan!
The subfolder into the childtheme should be
/shortcodes/
to work out.
Thank you
Best regards,
BasilisHey jp carbonnier!
No worries at all, every question is good to go.
Yes, you will have to purchase a difference license if you want to have updates for your client.The best case scenario is they purchase their license, after site is been delivered. That way, client owns the license for them and they use it.
Let us know if we can do anything else for you
Regards,
BasilisHi!
That is a known bug.
Kriesi is fixing it for the next update.Thank you very much for your understanding
Regards,
BasilisApril 5, 2017 at 8:49 pm in reply to: Keep an element in the layerslider at the same position #772832Hi Phenomedial!
Thank you for contacting us.
That is not possible, we are afraid.
Layer slider is moving ” slides ” around, to make it work, so that option is not available we are afraid.Feel free to let us know if there is anything else we can do for you
Cheers!
BasilisHi timothyquinlan!
When you add a image, from the media settings select ” no link ” and that will do fix it
Regards,
BasilisHi!
Can you please point us to your php info file, so we can review it?
@ewingmh please create a different ticket and provide your backend details also.Thank you
Cheers!
BasilisHey!
That happens to all products, or only the first one that is been added to cart?
Cheers!
BasilisHi meuwessen!
Yes, thank you very much for that
It is a minor bug, we will do fix on the next version ( or WooCommerce will fix it before us! )Thank you very much for reporting although, we appreciate really much
Cheers!
BasilisHi!
Please contact the plugin developer for that, as they have not updated their plugin for new WooCommerce version
Best regards,
BasilisHi!
@frobinson111 the code worked for others
Can you please create your own ticket and share your web site please?Best regards,
BasilisHi!
You can add any random email address and just post the credentials here ( as we can not other way see them ).
You can add email (Email address hidden if logged out) but we will still need the access here as private content pleaseBest regards,
BasilisHi!
I have loaded the web site and I can see the preloaded to have the same color exaclty ( I have targeted the colors )
Cheers!
BasilisApril 4, 2017 at 10:07 pm in reply to: 'Slide Linking' no longer working correctly after recent update. #772030Hey!
Thank you for letting us know.
Please feel free to create a new ticket if you need anything else.Thank you
Cheers!
BasilisHey!
If you are editing the Layer Slider, the shortcodes has to be entered at the Layer Slider module into a layer tere
Regards,
Basilis -
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