Hey prana3stil,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Basilis

Hi,

We are afraid we do not have the selectors published anywhere at all.

Best regards,
Basilis

Hi,

If you change theme – does it save?

Best regards,
Basilis

Hi,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

Hi,

The ALB pages, cant parse through the Reader View, because of the way we do parse ” the_content “.
As that is something interested, we have reported it to our developers, so a fix can be provided.

We are pushing some updates on the upcoming versions of what the loop will and how be working
so we do hope that this will fix the issues.

Thank you

Best regards,
Basilis

Hi,

What do you mean that you can add headers, can u help me understand please?

Thank you

Best regards,
Basilis

Hi,

Add the following CSS

span.av-seperator-icon {
 font-size: 58px !important;
}

Thak you

Best regards,
Basilis

Hi,

Happy you got it shortout – even with a work-around.

Thank you

Best regards,
Basilis

Hey Picfinity,

That is an issue with the loading of JS / CSS and cache.
It does happen once in a while, but it is a browser behavour and as I said cache.
I am afraid there are not a lot of solution that you can go through, except cache the site and maybe use an CDN

Best regards,
Basilis

Hi,

Thank you for letting us know.

Best regards,
Basilis

Hey online_steve,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

Hi,

You are right, it is an issue with variable products.
We are already working on the issue to get it short out, so we would appreciate some patience till we release it.

Thank you

Best regards,
Basilis

Hi,

Not sure if it can be through htaccess as f it is nginx it will not function
Can you please ask your hosting provider? it is the best case.

Best regards,
Basilis

Hi,

I check again and I do not see the element have that CSS on it.
Is there any cache?

Also – why do you have the page-130 class on the element and not allow it to be everywhere?

Best regards,
Basilis

Hi,

I can see the issue happening.
We are going to push our new update of Enfold and it will have the Layer Slider version inside
we hope that it will be fixed.

We appreciate your patience

Best regards,
Basilis