Forum Replies Created
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AuthorPosts
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Hi,
Yes that is correct!
Facebook does not have any connection to your data at all.Best regards,
BasilisFebruary 6, 2018 at 8:13 pm in reply to: Enfold 4.2.2 – Menu–Problems: Changes are saved, but don't appear in Front-End #908771Hey WerbeagenturSitekick,
Which part is not working exactly could you please provide us with some more information?
Thank you very much for helping us out to address any issues.
Best regards,
BasilisFebruary 6, 2018 at 8:11 pm in reply to: Disable category "Uncategorized" in shop breadcrumb #908769Hi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHey pddcoms,
That is pagination.
It has to be a portfolio item so it can work out properlyBest regards,
BasilisHey NikhilJhunjhunwala,
Please take a look here
http://www.wpbeginner.com/plugins/add-excerpts-to-your-pages-in-wordpress/so you can use that out.
Best regards,
BasilisFebruary 6, 2018 at 8:03 pm in reply to: Adding button to mute/unmute audio on fullscreen background video #908761Hi,
We understand the frustation. We have solved the issue just today ( and you can read that it is not related with Enfold on tomorrow release ) and we will push a fix by tomorrow.
Thank you very much
Best regards,
BasilisHi,
The color section you add is pushing it down.
Not sure why slider should have an ID can you explain that for us?Best regards,
BasilisHi,
The proof is that on any other hosting of the 180K installations it is working, so that is a proof, right?
But – going forward with it, better to try locate the issue to your installation.So what we ask is to get a deeper knowledge from your hosting provider what is the problem as the reply “Could not instantiate mail function.”
is related to the hosting provider.Best regards,
BasilisFebruary 6, 2018 at 7:56 pm in reply to: Google AdWords Tracking Code button to external site #908753Hi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
You simple can use the same thing, to replace the font with a different logo.
Best regards,
BasilisFebruary 6, 2018 at 7:53 pm in reply to: Events Date in Magazine element (not creation Date) #908748Hi,
Why not follow the solution provided by adding it into your child theme?
That should solve your issues easily.Best regards,
BasilisHi,
I have loaded on my iPAD 2 ( yes a really old one :P ) and the page seems to be loading pretty fine.
Which of all ( what color section I mean ) is not loading for you?Best regards,
BasilisHi,
Have you considered to ask WPML team for help?
They have introduced an amazing new system and their support in such issues is top notch as they can locate the issue faster than us!Best regards,
BasilisHi,
I checked and everything broken, so I have had to restore.
We need to investigate more and that would require us to do some changes so – may I please ask if you can create a staging area please?Thank you
Best regards,
Basilis-
This reply was modified 8 years, 2 months ago by
Basilis.
Hi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisFebruary 5, 2018 at 9:54 pm in reply to: How can i navigate on sections on same page from menu ? #908233Hey farahjanjua,
Please take a look here
and that should help you
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHey cgoldhawk,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey WellerSmithDesign,
I am afraid there are so many modifications inside, where we are not possible to go through any type of fixes.
There should be a complete update of the enfold so it can be managable and we are able to provide support ofr the theme.We appreciate you understanding
Best regards,
BasilisHi,
We are afraid we do not have that theme any more – and we do not distribute it also, as owe want to avoid issues and problems.
Best regards,
BasilisHi,
Could you please contact the plugin developer, so they can be able to help you with that?
Best regards,
BasilisHey denisj77,
Those widgets are 3rd party widgets from what I can see.
There is not something related with our site.
They are responsible the company which you used to embed them.Best regards,
BasilisHi,
There is an issue with updates through the Envato API with some changes they have done lately.
It is an issue on their side, which seems they are working to solve.Best regards,
Basilis-
This reply was modified 8 years ago by
Yigit.
Hey DigitalBerg,
I am not sure we understood properly, but could you please try help a bit more with details on what we have to do?
Best regards,
BasilisHi,
Please try
#top .avia-slideshow-button.avia-color-ligh { margin-right: 80px; }and let us know if that would work out for you.
Best regards,
BasilisHey mattb1169,
Customizer is not in usage on Enflod.
To edit the page you can only use the Editing option under pages.
Then if you want to add the page as main page, you need to go through Dashboard -> ReadingBest regards,
BasilisHi,
Thank you for letting us know, we appreciate it.
Best regards,
BasilisHey pberquet,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
Basilis -
This reply was modified 8 years, 2 months ago by
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