Forum Replies Created
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AuthorPosts
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Hey Giada,
Yea this would need some Javascript to trigger the links.
Do you have experience to write this code?
If not you would need to hire someone to help you further with this.Best regards,
BasilisOctober 21, 2019 at 9:31 pm in reply to: WooCommerce Checkout Errors with Square/Enfold Theme #1149976Hi,
Yes the issue is related to WooCommerce you would need to work this out with them.
Best regards,
BasilisOctober 21, 2019 at 9:19 pm in reply to: Enfold removes WooCommerce Product & Category Breadcrumb LD+JSON #1149975Hi,
You can modify / remove ours and play with any other way you need so u have the proper one ;)
Best regards,
BasilisOctober 21, 2019 at 9:16 pm in reply to: Integrate Yoast 'eyeball' that highlights suggestions into the advanced editor #1149973Hey gatehealing,
Are you using our latest version?
Please also look at this plugin:
https://github.com/Basbee/wordpress-extended-content-analysis-yoastBest regards,
BasilisOctober 21, 2019 at 9:15 pm in reply to: shortcode [av_privacy_link] does not work with WPML #1149971Hey Duc,
Can you please signup with your purchase code?
Best regards,
BasilisOctober 21, 2019 at 9:14 pm in reply to: Default Cookie Behaviour in the third option – but Google Analytics is tracking #1149968Hey a-l-p,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey MrPoBoi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
The fonts can only be changed over loading if for example you use a plugin like W3Cache to manually load the fonts in a defer way.
It is the way we include them this is why you see this error.Best regards,
BasilisHey Giada,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisOctober 16, 2019 at 9:36 pm in reply to: Short code inside color section – not displaying as full width #1148686Hi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Please bookmark Enfold Documentation for future reference.
Thank you for using Enfold :)Best regards,
BasilisHey journeyofjoy,
Could you please post in English, so it is easier for us to review?
Best regards,
BasilisHi,
Do create a new post if the solution here does not work for you please so we can review further.
Best regards,
BasilisHey navindesigns,
This is the design for the mobile view.
Do you wish to remove the padding effect?Best regards,
BasilisOctober 16, 2019 at 9:32 pm in reply to: WooCommerce Checkout Errors with Square/Enfold Theme #1148678Hi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
BasilisHey bobfurgo,
Check this post, it should help:https://kriesi.at/support/topic/how-to-disable-the-lightbox/
Best regards,
BasilisHey dbcthomas,
Please make sure that you update the web site over the latest version.
This should fix the issues.Best regards,
BasilisOctober 16, 2019 at 9:10 pm in reply to: Portfolio Grid – order of the categories links that appear in the Portfolio #1148669Hey gianzelada,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey TJ,
Unfortunately we do not have such type of documentation. mostly the shortcodes are what can be changed from a child theme although so those are the files that you also care the most.
Best regards,
BasilisHi,
Delete any plugins related to optimisation, reset their settings and try re-upload an image.
Check if this would solve the issue.Best regards,
BasilisHi,
Let us know if any other issue that we could help with.
Best regards,
BasilisHi,
What issue does it show.
Please provide details so we can be able to help, what issue is it returning so we can be able to manage help?Best regards,
BasilisHey schweg33,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey roamingk,
Yes we understand this. Those updates have been done because the law is important and we try to have our users been safe.
We are working on other bigger updates also :)Best regards,
BasilisHi,
Please create your own ticket, do not post in a previous one.
Best regards,
BasilisOctober 15, 2019 at 9:35 pm in reply to: predefined color scheme: Black-White, disable italic #1148212Hey Jaispirit,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
BasilisHey Carolin,
do the following and let us know if it works:
.en .home .logo
so basically add .en before and lets see if it works.
Best regards,
BasilisOctober 15, 2019 at 9:00 pm in reply to: Enfold removes WooCommerce Product & Category Breadcrumb LD+JSON #1148203Hi,
When you add this, you need to remove the existing breadcrump.
Are you doing this with Yoast SEO for example?Best regards,
BasilisOctober 15, 2019 at 8:59 pm in reply to: Enfold – insert url from portfolio/post custom field in avia builder shortcode #1148201Hey websuport,
I do not think so. Maybe a custom query that you can re-use this but it would require to hire someone so they can help you further with this.
Best regards,
BasilisOctober 15, 2019 at 8:57 pm in reply to: Contact form error message if required field is blank / empty #1148199Hey Thomas,
Please enable the form so we can be able to edit this and try configure properly for you.
Best regards,
Basilis -
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