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Hi,
An other solution is to zip the folder with Cpanel and upload on the new server and unzip – again with Cpanel.
Let us know if that would work.Best regards,
BasilisHey StudioLeBus,
Yes, unfortunately our builder cant rend AMP elements – at least right now…
Best regards,
BasilisHey celum78770,
Please take a look here
https://kriesi.at/support/topic/enfold-logo-resize/Let us know if it works or you need something else.
Best regards,
BasilisHey gavdonald,
Can you please let us know what version of IE are you checking, to see if the browser supports the custom fonts?
Best regards,
BasilisAugust 21, 2018 at 9:53 pm in reply to: Mailchimp integration – Final Welcome mail not send if single opt-in is used #1000039Hi,
Yes, double optin is part of GDPR.
Best regards,
BasilisHi,
I am sorry if I did not understood properly, but you want to disable the mobile option to have content only readable on browsers, is that correct?
Best regards,
BasilisHi,
That is activated when the language of the WordPress dashboard is also changed.
No worries – everything is working as should now :)Best regards,
BasilisAugust 21, 2018 at 9:45 pm in reply to: Can I set a parameter that will not resize images past their original pixel size #1000033Hey flylanddesigns,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisAugust 21, 2018 at 9:45 pm in reply to: Specific easy slider fixed height and centered vertically #1000032Hey ProTravelGolf,
Can we please see your web site, so we can try understand what you need to do?
Best regards,
BasilisHi,
There is no option for that – but you can use a menu item with the language links and move those around.
Would that work for you?Best regards,
BasilisAugust 21, 2018 at 9:40 pm in reply to: Huge CPU usage and server crash on Product translation manager plugin #1000027Hi,
Can you please re-install WordPress?
The issue is not from our side for sure, as it is not related to the Enfold options.Best regards,
BasilisHi,
What IE version are you using, can you let us know?
Best regards,
BasilisHey VerhoevenGroup,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHey Lars,
You need to login to Themeforest so you can be able to download the theme, as we do offer it only from there and there are not a lot we can do from our side.
Best regards,
BasilisHey Christina,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey perihelionweb,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey Cynthia45,
Please add the following CSS
.entry-content p { font-size: 18px !important; }
let us know if it works
Best regards,
BasilisHey G,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisAugust 20, 2018 at 10:44 pm in reply to: How to add borders between menu-items in sidebar widget menu? #999629Hi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisAugust 20, 2018 at 10:38 pm in reply to: woocommerce 3.4.4 variable product image not showing Enfold Child #999625Hi,
I cant login so I can help you further…
Best regards,
BasilisHi,
Please do contact the Author of the plugin for further help! :)
If they can locate the issue, we will be more than happy to fix it and apply a patch from our side.Best regards,
BasilisHi,
Can you please re-upload all the files from FTP and let us know if issue is solved?
Best regards,
BasilisAugust 20, 2018 at 10:23 pm in reply to: Mailchimp integration – Final Welcome mail not send if single opt-in is used #999617Hey tijshensen,
That is because we have made our form to be compatible with GDPR so we have it like that to work properly and be valid on the new law! :)
Best regards,
BasilisAugust 20, 2018 at 10:19 pm in reply to: Open video links in lightbox with image hotspot element #999615Hi,
There could be a popup class also, but I do not think that it will work based on the CSS z-index, right?
Best regards,
BasilisHi,
Please check this answer here
https://stackoverflow.com/a/227238let us know if it works out for you
Best regards,
Basilis -
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