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Hi,
Can I ask why do u need anchors? What are you using them for?
Best regards,
BasilisHi,
Those do load a mobile play, SWF is not supported on any mobile by default right now, as they have stoped the compatibility…
Best regards,
BasilisHey Amin Izadi,
Unfortunately all of our payments go through Envato network, so there is not something we can do to assist further.
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHey M1000000,
Can we check your web site and maybe also have backend access?
Best regards,
BasilisHi,
Please add
#top .av_header_transparency #header_main { background: #000; }
and should change the color
Best regards,
BasilisAugust 29, 2018 at 10:45 pm in reply to: Added down arrow to drop down menu item, would like to style.. #1003288Hey Sievers,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisAugust 29, 2018 at 10:09 pm in reply to: Layer Slider: Background height (behind text) is cut off in Safari #1003281Hi,
Not right now, but that can be something we might work out later on, as we enhance our ALB.
Best regards,
BasilisAugust 29, 2018 at 10:09 pm in reply to: How to make phone number tel link in team member block #1003279Hi,
Hope that helps!
Best regards,
BasilisHey rayjoneill,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisAugust 29, 2018 at 9:46 pm in reply to: Tab Section – link directly from Tab Title (no content) #1003270Hey lampije,
Can we see the page and have access also, so we can see how to help?
Best regards,
BasilisHi,
It is a bit hard for us to understand from how you are explaining things, I think we do need something else, so we can be able to move forward…
Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisAugust 29, 2018 at 9:23 pm in reply to: Fullscreen Slider – Remove Caption on 1 slide only (slide 3 of 3) #1003260Hi,
Sure, try it and let us know if it works or if you need anything else from us!
Best regards,
BasilisHey kmwollman,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisAugust 28, 2018 at 10:09 pm in reply to: after adding the SEO plugin, the layout builder box cannot be loaded. #1002880Hi,
Best regards,
BasilisHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
Unfortunately we do not have such a solution yet – but we do work on that direction so those pages can change :)
You can do any other change with CSS< but you would need to hire someone to help you with that.Best regards,
BasilisHey Irma,
We will forward the request to Kriesi, but as we are focusing on our own Builder, I do not think we will invest any time on that. I can always be wrong, so if you hear back – there would be interest! :)
Best regards,
BasilisAugust 28, 2018 at 10:02 pm in reply to: Formatting of Mobile Menu Lost After Updating Theme #1002876Hi,
Yes, latest version is other – could you please get it from themeforest and update with FTP?
Best regards,
BasilisHey sjidesign,
If I try to resize it with CSS the result is not the best, have you tried change the image size completely?
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
Basilis -
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