Hi,

I checked that out it seems that something is either conflicting or wrong.
Some more time for debugging is required please :)

Best regards,
Basilis

Hi,

We have forward every request available to Kriesi and to our developers for review :)

Best regards,
Basilis

Hi,

Yes unfortunately old safari versions does not support that as a CSS rule :)

Best regards,
Basilis

Hey alanboyle5355,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

Hey Mike,

Please check with your hosting company or someone who you can hire to help you fix the problem – it is not something related with Enfold that problem.

Best regards,
Basilis

Hi,

Glad we could help!

Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.

Thank you for using Enfold :)

Best regards,
Basilis

Hi,

Have you applied it, so we can help you manage it?

Best regards,
Basilis

Hey Son,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Basilis

Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Basilis

Hi,

You wrote:

> My problems still continue :

Nothing if u have updated or not, so yes I do read but need to be more clear.
We have worked on an update on that version that fixes most of those issues, we appreciate the patience as we have a developer preview – we will launch it.

Best regards,
Basilis

Hi,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

Hi,

Arent u using ALB? You simple pick it and you place it inside so they can work.

Best regards,
Basilis

Hi,

Please disable any cache and optimisation plugins and work on it afterwards.
It should be working just fine then.

Best regards,
Basilis

Hi,

No he didnt, as Mike said that would require some extra coding to be achieved :)

Best regards,
Basilis

Hi,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis