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Hi,
Sometimes there can be an issue with the API and the connections – so the problem can be related to that.
Not sure, but we are monitoring the Envato API so we can see and catch any problems.Best regards,
BasilisHey AresKratos01,
Have you updated your Google API Key, to connect with Billing options inside your panel?
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHey wancora,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Glad you got it short out!
Let us know if anything else is needed – we will be more than happy to help!Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHey bramblejam,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHey coer,
Unfortunately that is not something that can be done so easy – you would need to have some custom elements coded to enable that functionality.
Best regards,
BasilisHi,
You would need backend access because we need to edit the fields and add a div but here is a quick guide :)
Best regards,
BasilisHey Daniel,
A way to get faster support is post for us in nglish! If you can do that – we can help way way faster! :)
Best regards,
BasilisHey Orli Ovadia,
Unfortunately you do need to buy a new license for us to be able to help you as the license is binded with the user and not the web site.
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHi,
@Guenni007 thank u for the suggestion – yes we are going to look over to it and see how we can handle that properly! :)Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey Ellen,
Thank u for contacting us.
Unfortunately the only way to handle that is by keeping track of your self as we do not have a way to separate them somehow and Envato – our license providers also do not have a way – at least yet.Best regards,
BasilisHey Chris_85,
Your php memory limit is low, please do ask your hosting provider to increase it – that should fix the problem :)
Best regards,
BasilisHi,
Can you please ask you hosting provider to increase your php limit please?
Best regards,
BasilisHi,
If we use cover CSS rule, it does look bad when stretching based on the size.
I do not think there is an automated way, if the size of the image is small unfortunately.Best regards,
BasilisHi,
u have to edit the (Email address hidden if logged out) and change it with the email you want it to look.
Best regards,
BasilisHey Heathcliffe,
How can a site have the same API key? 1 API key should go to 1 domain, can u test that please?
Best regards,
BasilisHey jakobl1976,
We do not have issues lately as we have made compatibility work just fine :)
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHey mu_ri,
What php version are you on, can u please tell us?
It does look like an issue based on that most probably.Also if u can share to us FTP would be great!
Best regards,
BasilisHey timotej2602,
Please try a plugin like QTranslate or WPML, that would be helpful for you to go through the translations and all the details :)
Best regards,
Basilis
