Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Basilis

Hi,

Actually it does not behave wrong. That is how it was designed based on the Grid system.

Best regards,
Basilis

Hi,

Please update to php 7.1+ so you can be able to use all the features of our theme on the maximum! :)

Best regards,
Basilis

Hey patde22,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Basilis

Hi,

Gald you got it short out!

Best regards,
Basilis

Hi,

A reply in English would be more helpful for us, so we can be able to understand better. :)

Best regards,
Basilis

Hey gvadam,

How many seconds do you want to do it?

Best regards,
Basilis

Hey akelly7,

I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!

Best regards,
Basilis

Hey VanDongenOnline,

We havent had any problems with that until now.
We will do forward your concerns to our development team so they can look it further although.

Best regards,
Basilis

Hi,

I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!

Best regards,
Basilis

Hi,

A page where you have a video, can you show us?

Best regards,
Basilis

Hey akelly7,

I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!

Best regards,
Basilis

Hey Papergena,

Can you please post in English, so it can be easier for us to review?

Thank you very much

Best regards,
Basilis

Hi,

I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!

Best regards,
Basilis