Forum Replies Created
-
AuthorPosts
-
October 23, 2018 at 11:07 pm in reply to: Mobile – Centering menu button directly below my logo #1025673
Hi,
Those are added to the Quick CSS, please do read the reply that Viktoria send
Best regards,
BasilisHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
Yes, have you tried that plugin?
Best regards,
BasilisOctober 23, 2018 at 10:50 pm in reply to: email sent from contact forms – one further question #1025667Hey BAG_BAG,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey NoraGTS,
That is true for some old versions of safari.
Take a look into solutions here
https://stackoverflow.com/questions/3020456/safari-anchors-on-links-not-workingBest regards,
BasilisHey AlexBellaTropea,
Can you please update Enfold to latest version and let us know if that would solve the issue?
Thank you very much
Best regards,
BasilisOctober 23, 2018 at 10:35 pm in reply to: improved: added rel='nofollow' ? Excuse me? What? This is the biggest nonsense #1025661Hi,
Thank you very much for your feedback and all the details provided, we appreciate it a lot!
Best regards,
BasilisHey Gitte,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisOctober 23, 2018 at 9:01 pm in reply to: Source for "light" icons of "Health Coach" and "Creative Studio" demo #1025620Hey Gitte,
You can get many different libraries of icons that are also ” light “.
Example: https://mobiriseicons.com/
and use them with enfold.Any type of set you want to import would work out with us.
Best regards,
BasilisOctober 23, 2018 at 12:22 am in reply to: How can i set equal height to the icon boxes of a same row ? Fix background colo #1025192Hi,
Check it out – I have done the change for you :)
Best regards,
BasilisHi,
can you please disable and re-enable performance and check it out?
Best regards,
BasilisOctober 23, 2018 at 12:07 am in reply to: Overview for really all ENFOLD elements at one place? #1025186Hey Gitte,
Yes, we are working to get all the updates and the new elements into our demos! :)
But single demos do confirm that include some of the updated elements.Best regards,
BasilisOctober 23, 2018 at 12:06 am in reply to: No-Border Option doesn't work correct at Color Section #1025185Hi,
tank you for your feedback, we appreciate it a lot.
Also we appreciate the patience, as we work around the clock to manage get as many updates and fixes as possible.Best regards,
BasilisHi,
lease take a look now – remember to clear your cache also :)
Best regards,
BasilisOctober 23, 2018 at 12:01 am in reply to: "slightly increase the image on hover" not workin after update to 4.5 #1025183Hi,
Let us know if that was helpful :)
Best regards,
BasilisOctober 22, 2018 at 11:49 pm in reply to: Table of contents widget: how to show it on top of the content of a post or page #1025178Hey Gitte,
You can use ALB, load a sidebar inside and load the specific widget :)
Let us know if you need further help.
Best regards,
BasilisOctober 22, 2018 at 11:44 pm in reply to: Enfold – custom social media link icon – LinkedIn #1025176Hey schwabino,
You would need to replace the icon, with an image. You would need a CSS rule that works for that.
Send us your web site and a link and we can do it for you.Best regards,
BasilisOctober 21, 2018 at 11:10 pm in reply to: Thousands of rows in wp_options with autoload = yes #1024624Hi,
Yes it is OK, do it and let us know!
Best regards,
BasilisHi,
I can see that it removes the elements for security reason – but we can point it to our developers for further check.
Best regards,
BasilisHi,
Because one is targeting the general class and the other one as a link, so in both cases it can be colored properly :)
Best regards,
BasilisHi,
What error have you received? Can you give us the details please?
Best regards,
BasilisHey James,
Yes the videos do not play on mobile, because we do switch them to a fallback image as not all mobile browsers support the video functionality.
Best regards,
BasilisHi,
Yes, please copy as followed
add_action( ‘woocommerce_before_main_content’, ‘action_woocommerce_before_main_content’, 10, 2 );Best regards,
BasilisHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisOctober 21, 2018 at 10:55 pm in reply to: Setting masonry element column count based on screensize #1024614Hey JoeLovell,
I am afraid it is not clear what is not working.
Do you need a different way for the responsive to work?Best regards,
BasilisHey pddcoms,
Regarding 1, there is no way as for security reason WordPress blocks that.
if you need to do it, you have to have the ability to create a child theme and edit the code for the archive title from there.Your images need to be configured:
Best regards,
BasilisHey HOGMBH,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
I mean from the google section not from your web site settings, as from web we can see it from our side.
Best regards,
BasilisOctober 21, 2018 at 10:17 pm in reply to: Generate a new valid API token at Envato for updating Enfold in Theme Update #1024606Hi,
When you update make sure you also clear transients, so it can read and work properly.
If not – please create a new ticket provide WordPress and FTP Access so we can help.Best regards,
Basilis -
AuthorPosts
