Forum Replies Created
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December 15, 2019 at 10:25 pm in reply to: Clicking Ultimate FAQ item opens permalink instead of expanding #1166150
Hi,
not we do not have this functionality on our application right now.
Best regards,
BasilisDecember 15, 2019 at 9:46 pm in reply to: WordPress database error Unknown column 'group_id' #1166142Hi,
Thank you for your understanding
Best regards,
BasilisHi,
If we do not login I do not know what to do, sorry
Best regards,
BasilisHi,
You can put it on your child theme maybe, by removing the file from our main load and hook the JS through the functions.php file.
Best regards,
BasilisHi,
Yes you are correct, only modifying left!
Best regards,
BasilisDecember 12, 2019 at 9:48 pm in reply to: Remove Mobile Menu Icon when Using Button in Header #1165346Hey Kirstie,
1. Yes you can do this with CSS or if you remove the menu completely from the backend it should work.
2. Yes, it will need to modify the CSS again so it can work.Best regards,
BasilisDecember 12, 2019 at 9:35 pm in reply to: WooCommerce Product Slider – Set Number of Columns to 1? #1165343Hi,
And everything is working as should?
Best regards,
BasilisHey ceesenco,
We do not have this functionality right now working for us.
Best regards,
BasilisHey matze206,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Thank you for your feedback we appreciate this a lot.
So you do not need something else from us?Best regards,
BasilisHey peterolle,
Are you on the latest version of our theme?
Best regards,
BasilisHi,
I see some settings disabled on the backend, are you disabling them?
Best regards,
BasilisHey swissclick,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
For the image preview image, there is the issue, right?
Best regards,
BasilisDecember 12, 2019 at 9:30 pm in reply to: Can you link a photo in a masonry gallery to a page #1165335Hi,
I do not see the buttons placed anywhere in this page, can u please add them so we can review?
Best regards,
BasilisDecember 12, 2019 at 8:59 pm in reply to: Woocommerce add to cart button not showing at product page #1165330Hi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
I think u need to change the get_queried_object()->ID wit hthe page ID to work for what you need..
Best regards,
BasilisHi,
This already got your speed down a lot as I can see.
Can you please install: https://wordpress.org/plugins/psn-pagespeed-ninja/and give it a try should fix most of your issues quick.
Best regards,
BasilisHi,
Install the plugin called ” Simple Image Size ” and you can select the exact sizes you need for this.
Best regards,
BasilisHi,
No, this should not be an issue at all. But just a question, are you assigning the size globally or you do it on each different site?
Best regards,
BasilisDecember 10, 2019 at 10:08 pm in reply to: WordPress database error Unknown column 'group_id' #1164640Hi,
We are pushing the versions as updates from our theme, so it will be included there with our new release.
Best regards,
BasilisDecember 10, 2019 at 10:04 pm in reply to: Link to Taxonomy Overview Page – Product Visibility not working #1164638Hey uchijjang,
Can you show us please? SO we can try understand properly what you mean?
Best regards,
BasilisDecember 10, 2019 at 10:04 pm in reply to: Can you link a photo in a masonry gallery to a page #1164637Hi,
Where do you want to position those? For example you can add 2 columns and add them there, or you can use a float left class which you can use for the buttons.
Best regards,
BasilisDecember 10, 2019 at 9:53 pm in reply to: Clicking Ultimate FAQ item opens permalink instead of expanding #1164635Hi,
can we disable some plugins so we can try work the issue out?
Best regards,
BasilisDecember 10, 2019 at 9:42 pm in reply to: Important Feature Request: Flexible vw font-size for all elements #1164634Hi,
We can consider this as a feature request yes.
Best regards,
BasilisHi,
Add the plugin called ” Simple Image Sizes ” will help you to edit all those with no code. After this, remember to re-generate thumbnails always.
Best regards,
BasilisHi,
yea this cant be fixed because it is a placement that needs to be covered.
Best regards,
BasilisDecember 10, 2019 at 9:33 pm in reply to: Masonry Portfolio grid showing autosave and revisions #1164630Hi,
I saw the issue. Can we disable the revisions autosave or you need this feature?
Best regards,
BasilisHey janjen1988,
Have you checked our Threme Options Panel? You can do all of those changes from there.
Best regards,
BasilisDecember 9, 2019 at 10:04 pm in reply to: Google PageSpeed Insights returns backend error on Enfold sites – SEO critical! #1164209Hey Autopilot,
Your server takes 14seconds to load the first byte of the web page. This is way to much, you need to check with them first.
Then, install and use https://wordpress.org/plugins/psn-pagespeed-ninja/
it will help over your optimization for sure.Best regards,
Basilis -
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