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  • Hi Rikard,
    I set up an FTP client, like in the video you suggested. I tried to over-righting the Layer Slider Plugin files with no luck solving the issue. I deleted the Layer Slider folder and tried to reinstall it with FTP . No luck Next, I did a drag and drop of the entire theme folder and let it over right the theme flies. That also did not solve the problem. As you could see, the Slider is there, but it will not allow a slider file to be created.

    I copied the following from the Layer Slider website, “If you got the plugin with a theme purchase, you won’t be able to re-activate integrated plugins. Some of the theme authors don’t realize that this step must be a part of their implementation, so you should try to report this issue to them first.” I do not know if this will help you. I hope it will. I am at a lose as what to do now. Also, I did deactivate all plugins to, with no luck.

    (Oh, I also noticed before I started this whole thing, that when I look at the site in FireFox the horizontal menu bar below the header will not display. It shows as a thin blue line. If you hover your mouse over it the mega menu items will pop up. On Explorer and Google all is good with it.)

    Thank you very much for helping, I really appreciate it, Joseph ps. the credentials I gave you are still valid

    Hi Rikard,
    I am trying to answer your question about the URL. I for got the .com in the url I gave you. I am not sure that my private message is getting to you.
    I put my response in the private box, click the submit button – I get a message that states “you can’t submit if the box is empty”
    Hope this will help you help me. Thank You, Joseph

Viewing 3 posts - 1 through 3 (of 3 total)