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Thanks, Rikard. I wasn’t implying that the theme would- it’s just curious that broken markup ended up on the page since the client wouldn’t know how to do that. I’ll keep an eye out for any other funny stuff. Thanks again for your support.
Thanks, Rikard! It’s unlikely that the client knows about tags, how to add them or close them. Is it possible that the theme inadvertently left some broken markup behind?
Thanks again.
Thanks, Rikard. To reproduce:
1. Go to the “Promotions (copy)” page. Feel free to do your testing here.
2. View the page.
3. Make an adjustment to the page and you will see the previous content disappear.I have included a screen recording of the issue in the private area. Thanks again.
TB
Thanks for your ideas, but that didn’t really help. It appears that Enfold is just no longer compatible with the current version of the default WordPress audio player. This is happening on multiple websites for me.
I cannot rebuild the audio players across all of my websites with the Enfold player- this is just unrealistic.
Not being able to update WordPress or Enfold because of this bug is a security issue. PLEASE FIX IT!!!
Any other ideas on how to get around the bug will be greatly appreciated. Thanks.
TB
Victoria,
Thanks so much for your reply. I ran a waterfall test, but that provided little information, other than that the player isn’t loading properly.
I disabled all plugins and the problem still exists.
I switched to the twenty seventeen theme, and the player was fixed, indicating that it’s a theme problem after all.
I use the Enfold audio player in other sites, but for this site, we need to use the standard player. Any additional information you can provide on why Enfold is breaking the player will be greatly appreciated.
Many thanks again.
TB
Apologies for not responding sooner. Many thanks for your suggestions- it worked out well And allowed me to tweak as necessary.
Best,
TB
Attached is a PDF of the steps you need to take to replicate the issue:
Step 1: Select a Revision to restore
Step 2: Confirm that the date information in the revision is correct and restore
Step 3: Once the revision is restored, click “Advanced Layout Editor”, and the incorrect version of the page is displayed (check the dates at the bottom)Why is this happening? Thanks for your support.
Hi, John. Thanks so much for your help. Here is a link to an example of what is happening:
Any info on how to correct the “Product Added to Cart” notification from being cut off would be appreciated. Thanks again.
TB
Thanks so much for your response. Hiding and displaying certain items in desktop or mobile makes sense, based on that article. It doesn’t, however, explain how to change the order of appearance in the mobile version.
How can I accomplish that? Many thanks again for the great support.
TB
