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November 10, 2018 at 12:18 am in reply to: Audio player not displaying properly after update #1031875
I can give you admin rights to another site if you’d like to check it.
November 10, 2018 at 12:13 am in reply to: Audio player not displaying properly after update #1031874Thanks for your ideas, but that didn’t really help. It appears that Enfold is just no longer compatible with the current version of the default WordPress audio player. This is happening on multiple websites for me.
I cannot rebuild the audio players across all of my websites with the Enfold player- this is just unrealistic.
Not being able to update WordPress or Enfold because of this bug is a security issue. PLEASE FIX IT!!!
Any other ideas on how to get around the bug will be greatly appreciated. Thanks.
TB
Victoria,
Thanks so much for your reply. I ran a waterfall test, but that provided little information, other than that the player isn’t loading properly.
I disabled all plugins and the problem still exists.
I switched to the twenty seventeen theme, and the player was fixed, indicating that it’s a theme problem after all.
I use the Enfold audio player in other sites, but for this site, we need to use the standard player. Any additional information you can provide on why Enfold is breaking the player will be greatly appreciated.
Many thanks again.
TB
Victoria? Were you able to take a look?
Many thanks again.
TB
October 27, 2018 at 11:22 pm in reply to: Audio player not displaying properly after update #1027214Thanks, Victoria. Details in the private content section.
Best,
Todd
Apologies for not responding sooner. Many thanks for your suggestions- it worked out well And allowed me to tweak as necessary.
Best,
TB
Attached is a PDF of the steps you need to take to replicate the issue:
Step 1: Select a Revision to restore
Step 2: Confirm that the date information in the revision is correct and restore
Step 3: Once the revision is restored, click “Advanced Layout Editor”, and the incorrect version of the page is displayed (check the dates at the bottom)Why is this happening? Thanks for your support.
Hi, John. Thanks so much for your help. Here is a link to an example of what is happening:
Any info on how to correct the “Product Added to Cart” notification from being cut off would be appreciated. Thanks again.
TB
John,
Any luck? Many thanks.
TB
Thank you so much!
March 21, 2017 at 9:13 pm in reply to: Custom social icon is displaying lower than the others #764363Perfect! Such amazing support, as always.
Best,
TB
It would be my pleasure. Doing it now. Thanks again.
TB
Perfect! Now I understand. Thank you so much for the great support!
Best,
TB
Thanks so much for your response. Hiding and displaying certain items in desktop or mobile makes sense, based on that article. It doesn’t, however, explain how to change the order of appearance in the mobile version.
How can I accomplish that? Many thanks again for the great support.
TB
Sorry. Here it is. Thanks!
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