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Viewing 30 posts - 361 through 390 (of 465 total)
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  • in reply to: A Bug during Checkout #332157

    Hey DROR!

    Please try the following to see if it helps.

    Disable all third-party plugins to see if the issue gets fixed. 90% of the time, issues are caused by conflicting code from third party plugins. Disabling these plugins one by one and checking if this helps sort the issue helps pin-point the exact source of the issue.

    If disabling any third party plugins does not help, please forward us FTP and WordPress administrative credentials to your site for us to have a closer look and raise a bug issue.

    Please check the “Set as private reply (Only you and moderators will see the content of this post)” option before posting any sensitive information.

    Regards,
    Arvish

    Hey pnacho!

    Replace this line in header.php in your enfold/enfold child theme folder:

    <title><?php if(function_exists('avia_set_title_tag')) { echo avia_set_title_tag(); } ?></title>

    With:

    <title><?php bloginfo('name')?> | <?php bloginfo('description'); ?></title>

    Best regards,
    Arvish

    in reply to: Icons not shown anymore #332141

    Hey!

    The credentials forwarded do not allow us to add any plugins so that we can edit the .htaccess file. Neither can we try and fix the issue properly.

    The is a Cross Origin Resource Sharing or CORS issue. This is an error generated in Google Chrome console

    Font from origin 'http://www.netsolution.ch' has been blocked from loading by Cross-Origin Resource Sharing policy: No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'http://netsolution.ch' is therefore not allowed access. (index):1
    Resource interpreted as Font but transferred with MIME type application/vnd.ms-opentype: "http://www.netsolution.ch/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/assets/fonts/entypo-fontello.ttf?v=3". 

    You can try clearing your site’s cache to see if it resolves the issue but alternatively, please forward us admin credentials so that we can better assist.

    Regards,
    Arvish

    in reply to: Browser issues #332134

    Hey!

    Please add the following code to your .htaccess file in your wordpress root directory.

    <FilesMatch “\.(ttf|otf|woff)$”>
    <IfModule mod_headers.c>
    Header set Access-Control-Allow-Origin “*”
    </IfModule>
    </FilesMatch>

    .htaccess files are invisible by default. You can try either of these methods to help you edit the file.

    1. Try these steps if you’re using cpanel or similar for you web hosting.

    Log into your cPanel
    Click the “File Manager” icon
    Ensure “Show Hidden Files” is selected
    Click “Go”
    2. Alternatively install a plugin like WP Htaccess Editor to help you do that.

    In case you’re unsuccessful, forward us admin FTP credentials so that we can do that for you. Please check the “Set as private reply (Only you and moderators will see the content of this post)” option before posting any sensitive information.

    Cheers!
    Arvish

    in reply to: Demo Import Mischen #332129

    Hey!

    I am glad it working for you now.

    Please let us know if we can assist in any other way.

    Thank you for using Kriesi Themes.

    Best regards,
    Arvish

    in reply to: Avia Layout Builder no longer loading #332125

    Hey!

    I am glad this is sorted for you.

    Please let us know if we can assist in any other way.

    Best regards,
    Arvish

    in reply to: Moving the left/right arrows on post slider #332124

    Hi!

    Thank you Raymmar. Your feedback on the issue will be greatly appreciated.

    Regards,
    Arvish

    in reply to: Layer Slider Does not Show #331534

    Hi allaboutapps!

    1. Have you tried disabling all third-party plugins to see if it gets fixed?

    2. Has this started occurring after a theme, plugin or wordpress update? Restoring a backup version of your site might help in such a case.

    If disabling any third party plugins does not help, please forward us administrative credentials to your site for us to have a closer look.
    Please check the “Set as private reply (Only you and moderators will see the content of this post)” option before posting any sensitive information.

    Regards,
    Arvish

    in reply to: Problem with Upload #331532

    Hey sinisgroup!

    1. Please provide us with the exact error displayed when uploading.

    2. Have you tried disabling all third-party plugins to see if it gets fixed?

    3. Has this started occurring after a theme, plugin or wordpress update? Restoring a backup version of your site might help in such a case.

    If disabling any third party plugins does not help, please forward us administrative credentials to your site for us to have a closer look.
    Please check the “Set as private reply (Only you and moderators will see the content of this post)” option before posting any sensitive information.

    Regards,
    Arvish

    in reply to: Pb import photo into library #331530

    Hi!

    It’s definitely a plugin interfering with the proper functioning of the media library. I’ve narrowed it down to WPML.

    I’ve disabled the plugin and upload works fine now although you will not be able to use WPML for the moment.

    I am logging a bug report but I suggest you contact WPML and create a support request with them as well.
    http://wpml.org/forums/forum/english-support/

    Cheers!
    Arvish

    in reply to: My footers social media buttons dissapeared #331518

    Hi!

    Just had a look at your files and your site. There doesn’t seem to be any social icons configured or added for the footer.

    The following would help us better understand the issue and come up with a solution.

    1. Could you please forward us a screenshot pointing where the icons were roughly.
    2. Did you use any particular code to add these social buttons? If yes, please point us to them.

    With respect to the sidebar, could you also provide a mockup screenshot to show the result you wish to achieve to help us better understand the problem.

    Regards,
    Arvish

    in reply to: Corona Style Accordian Slider In Enfold #331503

    Hi Scott!

    You can set “Autorotation active? Check if the slideshow should rotate by default” to “No”. In the accordion settings modal.

    This will cause the accordion not to rotate automatically when the page is loaded.

    Cheers!
    Arvish

    in reply to: Adding offset value to smooth scrolling anchor links #331494

    Hi!

    Try adding this code to the Quick CSS or custom.css:

    .avia-section .scroll-down-link{

    bottom:60px !important;

    }

    Should this not help, please provide a mockup screenshot of the result you wish to achieve.

    Regards,
    Arvish

    in reply to: Unable to load Enfold Demo following WordPress v4.0 update #331484

    Hey!

    Add this line above the “/* That’s all, stop editing! Happy blogging. */” comment in wp-config.php

    define('WP_MEMORY_LIMIT', '128M');
    set_time_limit(0);

    Then try importing the demo data again.

    Let us know if it helps.

    Regards,
    Arvish

    in reply to: Bug adding video Youtube #331471

    Hello Alex,

    I have tried recreating the issue on my server to no avail.

    I have verified the issue on your site and tried recreating and adding different videos which did not work.

    Could you try uploading a fresh install of Enfold. The latest update is 3.01 uploaded today.

    Could you please submit the list of your sites where this error occurs.

    In the meantime, I am submitting a bug report for Kriesi to have a closer look.

    Cheers!
    Arvish

    in reply to: GO DOWN / START Button like on One Page Demo #331424

    Hi!

    I am glad your issue was resolved.

    Best regards,

    Arvish

    in reply to: Rich Snippets at Blogposts, how? #331421

    Hi EvoSteffan!

    Currently Enfold does not support star ratings feature nor have I personally tested any to give an approval on one.

    I have added a feature request for you. Feel free to add your comment and cast your vote here: https://kriesi.at/support/enfold-feature-requests/

    Best regards,
    Arvish

    in reply to: Some bugs in Enfold #331412

    Hi!

    Create an html file on your server and paste this code in it.

    <html>
    <body>
    <iframe src="https://www.youtube.com/embed/DatPa-VlZV0?
    
    autoplay=0&videoid=DatPa-
    
    VlZV0&hd=1&rel=0&wmode=opaque&playlist=player_3577
    
    _121109265_1772689311&loop=0&version=3&autohide=1&
    
    color=white&controls=0&showinfo=0&enablejsapi=1&or
    
    igin=http%3A%2F%2Fbeingwithbyronkatie.de" title="YouTube video 
    
    player" allowfullscreen="1" class="av_youtube_frame" 
    
    id="player_3577_121109265_1772689311" data-autoplay="0" data-
    
    videoid="DatPa-VlZV0" data-hd="1" data-rel="0" data-wmode="opaque" 
    
    data-playlist="player_3577_121109265_1772689311" data-loop="0" 
    
    data-version="3" data-autohide="1" data-color="white" data-
    
    controls="0" data-showinfo="0" height="1600" width="900" 
    
    frameborder="0"></iframe>
    </body>
    </html>

    Send the URL to your friend and ask her to check if it works. Ask her to clear her browser cache before trying. If it works, tell her to try your site again.

    Let us know of the outcome.

    Cheers!
    Arvish

    in reply to: Enfold Showcase #331405

    Hey!

    Amazing! It’s so good to see the incredible versatility of Enfold’s design in you guys’ work. Well done!

    Cheers!
    Arvish

    in reply to: Portfolio Post 404 #331390

    Hey!

    A rough mockup screenshot of what you want to achieve will be very useful here.

    If you could forward us one, we will be happy to assist.

    Regards,
    Arvish

    in reply to: Slide show duration and tooltips #331389

    Hey!

    With regards to the sliders, amending the js files is not recommended since this affects all other slider that you create.

    I’ll be happy to have a look if you could forward us administrative credentials to your site.

    Please check the “Set as private reply (Only you and moderators will see the content of this post)” option before posting any sensitive information.

    As to your issue with the google map markers infowindow, you can only change the colors by using unique selectors. This creates another issue though. The close button cannot be changed. Here is the code anyway:

    .gm-style > div:nth-child(1) > div:nth-child(1) > div:nth-child(3) > div:nth-child(3) > div:nth-child(1) > div:nth-child(1) > div:nth-child(4),
    .gm-style > div:nth-child(1) > div:nth-child(1) > div:nth-child(3) > div:nth-child(3) > div:nth-child(1) > div:nth-child(1) > div:nth-child(3) > div:nth-child(1) > div:nth-child(1),
    .gm-style > div:nth-child(1) > div:nth-child(1) > div:nth-child(3) > div:nth-child(3) > div:nth-child(1) > div:nth-child(1) > div:nth-child(3) > div:nth-child(2) > div:nth-child(1){
    
    background-color:#000 !important;
    
    }

    If you wish to change the map marker you will need override the google map code to implement a custom marker style.

    I would suggest using a code block to add your custom google map code. You can use the following articles and code to help you:

    http://stackoverflow.com/questions/7616666/google-maps-api-v3-custom-styles-for-infowindow
    http://jsfiddle.net/jEhJ3/597/

    Best regards,
    Arvish

    in reply to: Pb import photo into library #331384

    Hi!

    We are happy to help but we strongly suggest you backup your site before we attempt resolving this issue.

    Since this is a production site, I would advise you that while we take all the necessary precaution not affect the functioning of your site, some fixes might not work as we desire and might affect your site.

    A good tool to look into for backup is https://wordpress.org/plugins/blogvault-real-time-backup/ , https://wordpress.org/plugins/updraftplus/ or http://ithemes.com/purchase/backupbuddy/

    Please let us know immediately once you are ready for us to proceed.

    Best regards,
    Arvish

    in reply to: Problems with sidebar and content width #331381

    Hey!

    With regards to the breadcrumbs, please try disabling all third-party plugins to see if it gets fixed. Additionally , check if this issue has started occurring after a theme, plugin or wordpress update? Restoring a backup version of your site might help in such a case.

    If disabling any third party plugins does not help, please forward us administrative credentials to your site for us to have a closer look.
    Please check the “Set as private reply (Only you and moderators will see the content of this post)” option before posting any sensitive information.

    In answer to your second question, as previously mentioned, changing the grid system by overriding the css can/will have side effects when viewing on different screen sizes. I would strongly suggest rearranging your layout to abtain a better fit rather than trying to manipulate the grid’s css.

    Cheers!
    Arvish

    in reply to: logo position #331376

    Hey!

    I believe the image might have been deleted or moved.

    Add this to your custom.css or Quick CSS to show the line:

    div#header_main {
    background-image: url(https://www.weinkellerei-woeber.at/weinkellerei/wp-content/uploads/2014/10/logo_linie.jpg);
    }

    Alternative find enfold_child.css in your active theme directory and change the image path at line 61.

    Best regards,
    Arvish

    in reply to: Layout Builder isn't loading after update to 3.0 #331374

    Hey!

    This is a temporary fix to your solution.

    I have added the following at the end of your functions.php file:

    // temporary fix for woocommerce 2.2+ and enfold 3+: woocommerce_product_subcategories() not available in admin mode
    
    add_action('woocommerce_init', function() {
      if ( ! function_exists( 'woocommerce_product_subcategories' ) )
        include_once( __DIR__.'/../../plugins/woocommerce/includes/wc-template-functions.php' );
    } );

    The error is gone but we shall be looking into the issue to provide you with a more permanent solution.

    Cheers!
    Arvish

    in reply to: Contact form not sending emails to "deliver to" address #331340

    Hi @orp!

    I’ve just tested the larger contact form (http://offene-religionspolitik.de/wer-wir-sind/werde-mitglied/) and it worked fine.
    Larger contact form response
    Could you please test the form again and let us know if if we can consider this issue as resolved.

    Cheers!
    Arvish

    in reply to: Contact Form #331336

    Hey miketica!

    1. Have you tried disabling all third-party plugins to see if it gets fixed?
    2. Has this started occurring after a theme, plugin or wordpress update? Restoring a backup version of your site might help in such a case.

    If disabling any third party plugins does not help, please forward us administrative credentials to your site for us to have a closer look.
    Please check the “Set as private reply (Only you and moderators will see the content of this post)” option before posting any sensitive information.

    Cheers!
    Arvish

    in reply to: Using a different logo for mobile view? #330439

    Hey!

    For background transparency, add the following to Quick CSS:

    @media only screen and (min-width: 768px) and (max-width: 989px) {
    
    .responsive #top .header_bg { 
    	opacity: 0.3;
    }
    		
    		
    }

    To remove custom_info for mobile devices, add the following to Quick CSS:

    @media only screen and (max-width:767px) { 
    
    .custom_info{
    	display:none!important;
    }
    
    }

    Best regards,
    Arvish

    in reply to: Problem w/ Chrome & Opera #330429

    Hi!

    Thank you for posting your findings and contributing to making Kriesi themes better.

    I am glad you found a solution to your issue,

    Cheers!
    Arvish

    in reply to: Auto resize images to fit screen #330427

    Hey!

    I’ve just had look at your page. In my professional opinion, the images you are using are not ideally sized to display on slideshows. Display objects(apart from mobile phones) tend to favor landscape orientation. Therefore, images with smaller width than height tend not to be ideal for slideshows.

    They don’t not maintain their aspect ratio and will be completely distorted when viewing on different devices. This is regardless of whether you are using enfold’s slideshows or any other.

    For the purposes of your slideshow, my best advice would be to use (edited)images incremental of the following size 1049×631. Some clipping might occur but it will be minimal.

    Try the following site to generate a few dummy images to try http://lorempixel.com/

    Regards,
    Arvish

Viewing 30 posts - 361 through 390 (of 465 total)