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Hi Ismael,
As per your last response you have asked to make sure my Javascript is enabled. I can confirm it is. I am also running the most recent version of Java on my iMac.
However, I did receive this Java notice from their website with regards to Chrome. Can you confirm that this has not affected your Enfold Theme or any of it’s functionalities? Ironically I am having Java related problems with Chrome, and it does work perfectly on Safari. So again this leads me to believe it is an issue with the Theme, and not my local setup.
Chrome no longer supports NPAPI (technology required for Java applets)
The Java plug-in for web browsers relies on the cross platform plugin architecture NPAPI, which has been supported by all major web browsers for over a decade. Google’s Chrome version 45 (scheduled for release in September 2015) drops support for NPAPI, impacting plugins for Silverlight, Java, Facebook Video and other similar NPAPI based plugins.Java applications are offered though web browsers as either a web start application (which do not interact with the browser once they are launched) or as a Java applet (which might interact with the browser). This change does not affect Web Start applications, it only impacts applets.
If you have problems accessing Java applications using Chrome, Oracle recommends using Internet Explorer or Safari instead.
You can also see, that the 3 buttons that show prominently in Safari, do not in Firefox or Chrome, plus the hotspot that pops up the information for the button does not work in Safari or Chrome.
There are many issues with the functionality of this theme that are not working.
http://lifeofryan.ca/images/error.png
Normally I would assume it is my local setup or a caching problem, but I’ve tried on multiple computers, running multiple OS, on multiple networks.
Please thoroughly review my posts and my issues and advise as this is not an issue simply on my end.
Andy,
As per my last post, I abandoned the LayerSlider because your developers keep telling me they cannot replicate the issue. I have since used a standard background with a text box.
However, as I stated in my last message none of the Parallax Elements for the backgrounds are working in Firefox or Chrome, and again you did not address those concerns in your reply. Everything works perfect in Safari.
I need to have this addressed.
I would also like a little more support or assistance other then it works fine for you. Everything worked fine until I updated the theme to the most recent version. This is very frustrating because I am unable to receive real-time support, and I’m having this issue on multiple devices on multiple networks.
I have recently abandoned the LayerSlider and used the Color Section to insert a background image with the text box feature to display the content.
However, on Chrome and Firefox and IE, none of the Paralax elements work. Again on Safari, everything works perfectly.
This tells me there has to be an issue with the Theme in some manner as again this happens on multiple computers, over multiple devices, on differnt ISP’s and networks.
Please advise to this issue.
Thanks
I am noticing on the back end this issue with the theme.
An update is available for LayerSlider WP!
You have version 5.5.0. The latest version is 5.6.2.
New releases contain new features, bug fixes and various improvements across the entire plugin. Set up auto-updates to upgrade to this new version, or request it from the author of your theme if you’ve received LayerSlider from them. Click here to learn more.I have the most recent version of the Theme installed. Can you please provide me with the most recent copy of this feature to ensure that it is not the reason I am experiencing these issues?
Thanks
I have rebooted my computer, cleared all cache, closed all browsers and I still the this like this.
Clearly other people are experiencing the same issues.
This issue now happens on Chrome and Firefox for me… the entire page loads quickly, however the Full Width slider loads a blank white image area instead of the image.
This happens to me on my iMac, my MacBook, and my wife’s Windows 8 computer. This also happens on our partners laptop. All of these attempts are on different servers. Therefore I know it is not my ISP or my HOSTING provider. I rule out my hosting provider because you continue to tell me the website loads for you with no issues.
What other options do I have available.
It’s important to note that the website load perfectly every-time in the SAFARI browser.
I have resolved the username/password issue. This should now work.
I’m a little baffled as to how this is working for you on your Chrome? Both myself, my wife, and another business partner all using Chrome on different Computers in different locations are experiencing the slow load times. What OS/Browser version are you trying yours on?
I even deleted my version of Chrome and reinstalled it to see if that would help, no luck. I do recall previously by having the Page Preloader checked off with the smooth transitions that it slowed down the load time drastically prior to the most recent update. So I had unchecked it to resolve the issue.
From all my testing it looks to be a load issue with the “Fullwidth Easy Slider”. I have disabled the Page Preloader and now the page loads fast, but the slider loads blank. Again this issue is only happening in Chrome. I’m also noticing that the Paralaxing backgrounds no longer work since I’ve done this until the easy slider loads, which takes 30-45 seconds, again only in Chrome.
