Hi,

your website does not load for me neither. Please check.

Best regards,
Andy

Hi,

please stick to one question only and feel free to open a new ticket for another question.
1.) I did some testings on your website and grid row does not load on mobile and desktop neither. I tried to save your page as a template and load in inside a new page, but it template function from ALB does not work on your end. So I think this whole issue is caused by a conflict with a plugin. Please deactivate all of your plugins, to check which one is causing this issue.

Best regards,
Andy

Hi,

too bad. You could talk with your host, why on your server WordPress default mail function gets blocked. However, we recommend to work with Contact Form 7.

Best regards,
Andy

Hi,

There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

Best regards,
Andy

Hey Dutch_guy,

Unfortunately it would require quite some time and customization of the theme to get a solution this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Andy

Hi,

try this code inside Quick CSS fiel:

.slideshow_inner_caption {
width: 175%;
text-shadow: 2px 2px #000000;
}

and adjust as needed.

Best regards,
Andy

Hi,

not sure what you’re talking about. Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

Best regards,
Andy

Hi,

it’s not really a bug, just something which Kriesi could improve in the future. However, real bugs (things causing the theme to not work at all anymore) have always priority. This issue can be fixed using a small css snippet.

@jakejauhari
I checked your website (s. screenshot in Private Content), but can’t find the elements you’re talking. Please provide us a precise link and a screenshot highlighting what’s going on for you.

Best regards,
Andy

also check out this: http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/

Best regards,
Andy

Hi,

check with another (default) WP theme, if you got the same error or not. Remove every plugin (but WooCommerce of course) to find out which one is causing it. Make sure to use parent theme, instead of child theme.

Best regards,
Andy

Hi,

at first you can do this: http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/
and then you can hide specific elements on mobile using media queries.

Best regards,
Andy

Hey Pitbull_germany,

welches Plugin/Funktion verwendest du für den Login?

Versuche bitte alle anderen Plugins zu deaktivieren, um zu schauen welches dieses Problem verursacht.

Gruß,
Andy

Hi,

you’re using this code:

.responsive #top .slideshow_caption h2 {
font-size: 20px !important;
}

Remove it, or adjust it as needed to e.g.:

@media only screen and (max-width: 767px) {
.responsive #top .slideshow_caption h2 {
font-size: 40px !important;
}}

Best regards,
Andy

Hi Yves Nimis!

antworten können wir auch auf Deutsch, ja, und lebenslange Updates bekommst du auch von uns :). Support lässt sich so oft verlängern wie du es brauchst.

Liebe Grüße,
Andy

Hi,

I see. Unfortunately this option is not available when using menu inside sidebar. However, try this solution: https://kriesi.at/support/topic/search-button-on-mobile/#post-465139

Best regards,
Andy