Hi,

Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

Best regards,
Andy

Hi,

I noticed that you have used a caching plugin. Would you mind activating it again and opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.

If that does not help then there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

Best regards,
Andy

Hi,

if you’re using a cloudflare function or any other caching function, then this is expected behavior. You won’t see any changes. Remove any cloudlfare and caching and you should go fine.

Best regards,
Andy

Hi,

I can’t see anything neither on this link. Please check.

Best regards,
Andy

Hi,

Enfold just uses WordPress default mail function, so nothing special. If this is not working for you, then you need to talk to your host about it or use another plugin with more options.
However, I’m not sure if I fully understand your problem.

Refer to: http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

Best regards,
Andy

Hi,

Glad we could help!
We really appreciate it if you rate our theme on themeforest https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)

Best regards,
Andy

Hi,

well I updated to 4.7 and newest Enfold version, too, but it does not happen for me and it does not happen for any other customers neither. I’m going to ask the rest of my team, maybe someone has an idea.

Please ask your host if they’re using any caching on your server. Maybe it’s caused by it.

Best regards,
Andy

• This reply was modified 8 years, 3 months ago by Andy.

Hi,

try this code inside Quick CSS field:

.flex_column.av_one_half.flex_column_div.av-zero-column-padding {
margin-top: 90px;
}

and adjust as needed.

Best regards,
Andy

Hi,

1.) Yes, it’s opening on max size. However, if you want to increase use this code:

img.mfp-img {
max-width: 120%;
width: 120%;
max-height: 721px !important;
height: 721px;
}

and adjust as needed.

2.) You get some console errors on your website. Are you using an caching or cloudflare function? if yes then you need to deactivate it.

Best regards,
Andy

Hi,

I checked your page in question and you did not follow Ismael instructions. You’re using only one grid row for desktop, but you need to duplicate it for mobile. Please check again and follow the instructions: http://kriesi.at/documentation/enfold/hide-menu-itemselements-on-mobile/

Best regards,
Andy

Hey muskowl16,

won’t be easily possible, but you could try this: http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/

Best regards,
Andy

Hi,

then it won’t be easily possible. Maybe a custom solution from here could help: http://stackoverflow.com/questions/11679567/using-css-for-fade-in-effect-on-page-load. Otherwise you could hire a freelance developer for this job.

Best regards,
Andy

Hi,

not every WP plugin is compatible with every WP theme. If the plugin author can’t help you to make it compatible with Enfold, then you need to search for a different plugin or hire a freelance developer who makes it compatible for you: http://kriesi.at/contact/customization

Best regards,
Andy

Hi,

please stick to one issue in one ticket only, otherwise things get very confusing for us. I can’t see anything wrong on the screenshots you’ve provided. Could you try to be more clear please? you current screenshots do not show anything about your footer, so I have no idea what you’re trying to show us.

Feel free to open new ticket for different questions/issues.

Best regards,
Andy

Hi,

it’s really weird, but it does not want to appear. We can’t reproduce the issue on our end and nobody else reported this issue to us. So something must cause it especially on your end only. Did you do any customization of the theme? if yes then remove them completely, so we can make sure you got a clean installation.
Since when does this problem happened?

Best regards,
Andy