Hey MusicalFactory,

we’ve informed Kriesi about this issue. Hopefully he can implement a solution for this soon in a next update. Thanks for being patient.

Best regards,
Andy

Hey alexandervellguth,

at first do this: http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/
then you can create the accordion element the way you need it on a normal page using ALB. Then use the new shortcoded created below ALB’s content to insert them as you widget.

Best regards,
Andy

Hi,

see here: http://imgur.com/a/bOFgK

Best regards,
Andy

@CleanFuture
Can you share a login link with us please?

There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

Make sure no caching is activated on your site/server (ask your host about it to be sure).

Best regards,
Andy

Hey edinc79,

it looks good on my end. However, you can try the following:
1. Install this plugin: https://wordpress.org/plugins/simple-image-sizes/
2. Go to Settings > Media
3. Change the entry_without_sidebar image size (increase its width / height).
4. Regenerate the thumbnails by clicking the button at the bottom.

Best regards,
Andy

Hi,

in this case you need to work with media queries, which you wrap around the code you want to use. Something like this for example:

@media only screen and (min-width: 1600px) {
#text-53 {
right: -20px;
}}

For more information about media queries refer to:

Best regards,
Andy

Hi,

glad you could solve it. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

Best regards,
Andy

Hi,

I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.

Best regards,
Andy

Hi,

seems to me that this has nothing to do with thread’s title, so please open a new ticket for it, otherwise our forum gets confusing.

Share a precise link with us here we can see the elements in question.

Best regards,
Andy

Hi,

we’re lots of moderators living all in different countries and time zones. Please remove any blocking for us.

Best regards,
Andy

Hi,

please refer to: http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

Best regards,
Andy

Hi,

you are asking for WooCommerce functions, so please go directly to WooCommerce support and let them know what you need.

Best regards,
Andy

Hi,

Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

Admin access would be helpful, too.

Note that the maximum size of the images in the masonry element is set to 705x705px. Images larger than the specified dimension will be cropped or resized accordingly. Install the following plugin if you want to adjust the size of the masonry thumbnail: https://wordpress.org/plugins/simple-image-sizes/

Go to the Settings > Media panel then adjust the size of the “masonry” thumbnail. Update, save then regenerate the thumbnails afterwards. You may need to do this process multiple times to get the exact dimension that you want.

Best regards,
Andy

Hi,

try to add an !important:

.html_cart_at_menu.html_bottom_nav_header #menu-item-shop {
top: 48px !important;
right: -67px !important;
}

Don’t forget to clear browser cache and hard refresh a few times.

Best regards,
Andy

Hi,

ich verstehe nicht was du meinst. Kannst du es bitte noch mal etwas klarer formulieren?

Gruß,
Andy