Hi,

did you changes any theme files (parent theme files)? if yes you will lose it when updating. So make sure you implement any customizations again after updating.

Best regards,
Andy

Hey diotti,

what about deleting those pages inside your backend? Make sure you removed everything from the trash as well. Use a SEO plugin like Yoast for more options.

Best regards,
Andy

Hey aebli,

kannst du uns eine Skizze zeigen mit dem Ergebnis wie du es haben möchtest? mir ist unklar was du genau erreichen möchtest. Bitte nutze imgur.com oder Dropbox.

Gruß,
Andy

Hi,

double check on a different computer as well, to make sure your information is right. What about a different browser like Firefox on Windows?

Best regards,
Andy

Hey Nogilo,

nutze diesen Code im Quick CSS Feld:

.image-overlay.overlay-type-extern .image-overlay-inside:before {
display: none;
}

Gruß,
Andy

Hi,

I copied your page’s content to my own installation, but it works fine on my end. So something must cause it especially on your end. Please remove any customizations you’ve done (custom code etc.), to check which one is causing it.

However there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

Best regards,
Andy

Hi,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)

Also switch off any caching you (Jetpack) or your host is using and clear browser cache + hard refresh a few times.

Make sure no custom code is causing this and remove any to check which one could cause this issue.

Best regards,
Andy

Hey Luisgasser,

gehe sicher, dass du die neueste Theme Version verwendest. Deaktiviere all deine Plugins, um herauszufinden welches einen Konflikt verursachen könnte.

Schick uns Admin Zugang, falls du das nichts hilft.

Gruß,
Andy

Hi,

if you use the plugin mentioned correctly, then you can fix the issue. WordPress is cropping images by default when uploading them. However, you could also change image sizes manually: https://kriesi.at/support/topic/enfold-image-sizes/#post-336176

Don’t forget to regenerate your thumbnails afterwards. Clear browser cache and hard refresh.

Best regards,
Andy

Hi,

remove the color section in question and update your page. Then rebuild it again. Keep all plugins deactivated while doing it.

@seolotsen
Send us admin access, so we can have a deeper look.

Best regards,
Andy

Hi,

ich weiß leider nicht genau was du erreichen möchtest. Kannst du uns eine Skizze zeigen von dem Ergebnis so wie du es brauchst? du kannst Dropbox oder imgur.com nutzen.

Gruß,
Andy

Hi,

remove any API key you’re using inside your Google Account. Then recreate them and use the new ones inside your Enfold settings.

Best regards,
Andy

Hi,

you could use page-id, so the code works on specific pages only. Something like this:
@media only screen and (max-width: 736px) {

.page-id-51 .avia_textblock pre, .responsive #top #main .products .product {
width: 45.6% !important;
margin: 0 4% 1% 0;
}}

For more information about page id: http://www.wpbeginner.com/beginners-guide/how-to-find-post-category-tag-comments-or-user-id-in-wordpress/

Best regards,
Andy

Hi,

entferne die Farbsektion über “Eine Auswahl unserer Produkte” und speicher deine Seite. Anschließend für sie wieder ein. Sollte dann klappen.

Gruß,
Andy

Hi,

I still can’t login, I just get a blank page.

Best regards,
Andy