Forum Replies Created
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Hi,
ich würde einfach Plugins wie WP Super Cache und/oder Better WP Minify Plugin verwenden, damit sich deine Ladegeschwindigkeit deiner WP Seite erhöht.
Gruß,
AndyHey Erwin Lammenett,
wir empfehlen dir stattdessen mit entsprechenden Plugins wie Yoast SEO, WP Super Cache und Better WP Minify Plugin zu arbeiten.
Gruß,
AndyHi,
Glad we could help!
Please take a moment to review our theme on themeforest https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
AndyJanuary 30, 2017 at 2:26 pm in reply to: .helvetica-neue-websave in base.css seems to make all fonts flicker on load #740181Hi,
alright! yes feel free to open a new ticket if you have something new for us related to our themes. We’re happy to support you!
Best regards,
AndyHi,
as already said captions are not meant for any gform shortcodes. So I rather suggest to use LayerSlider instead.
Best regards,
AndyHi,
I suggest to remove any customizations you’ve done so far, to check if things work better for you afterwards. Keep all plugins deactivated while testing.
If this doesn’t help then there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyHi,
Glad we could help!
Please take a moment to review our theme on themeforest https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
AndyHey CyBtech_UG!
Login funktioniert für mich nicht. Bitte einmal checken.
Gruß,
AndyJanuary 27, 2017 at 11:43 pm in reply to: Partner/ Logo Element moves website up and down on mobile #739648Hi,
yes you can do this: http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/ and then use a code inside of Quick CSS field like this for example:
For desktop:
.your-custom-class { display: none; }
For mobile only add media queries:
@media only screen and (max-width: 736px) { .your-custom-class { display: none; }}
Best regards,
AndyHey Aline,
not sure what you mean and what the issue is exactly about. I checked your website and main menu is appearing fine for me. So can you explain further please?
Best regards,
AndyJanuary 27, 2017 at 11:37 pm in reply to: How to add spacing between menu item and subtitle of menu item #739646Hey DROR,
use this code inside Quick CSS field:
.avia-menu-subtext { margin-top: 20px !important; }
and adjust as needed.
Best regards,
AndyJanuary 27, 2017 at 11:35 pm in reply to: How to increase font size for masonry gallery element title & excerpt #739644Hey DROR,
you can increase font size by using this code:
.av-masonry-entry-title.entry-title { font-size: 20px !important; }
For your red line you need to work with shortcodes or html. Maybe a bottom border could work, refer to: http://www.w3schools.com/cssref/pr_border-bottom.asp
Best regards,
AndyHey Oberlinhaus,
can you provide a precise link where we can inspect the elements in question and a screenshot showing clearly where we should look at please? use imgur.com or dropbox.
Best regards,
AndyHey waveshaper,
remove the layer slider in question, update your page and re create it afterwards. Make sure to deactivate any plugin, in case on is causing any conflicts.
Best regards,
AndyHey Munford,
I get a “Page not found” error with the link you’ve provided. Can you check please and provide us a precise link showing the elements in question?
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)Best regards,
AndyHi,
ask your host about the FTP details and provide them to us when you’re ready.
Best regards,
AndyHi,
the only option is to uncheck the option in Enfold->Header->Mobile Menu->Hide Mobile Menu Submenu Items
Best regards,
AndyJanuary 27, 2017 at 11:18 pm in reply to: Display parent category name followed by sub category name as h1 title ? #739629Hey waveseven,
I would ask WooCommerce support about it, as they know their plugin best.
Best regards,
AndyHi,
not sure what you mean, but WP login is not working for me. Please check.
Make sure you’re not using any caching and if yes, then switch it off, before deactivating any cache plugin. Clear browser cache and hard refresh a few times.
Best regards,
AndyHey skeereweer,
try this code:
span.avia-menu-text { background: red; }
Best regards,
AndyHi,
we are lots of different moderators, living in different time zones, so please remove any blocks you have on your website, so we can all access them at any time. However, I could check your homepage now and tooltips seem to work fine now: http://imgur.com/a/QJSbi
Best regards,
AndyHey Marcos Q.,
I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.
Best regards,
AndyHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHey Ana,
this is what I see on your pages (s. private content), which looks pretty fine to me. What exactly do you want to change?
Best regards,
AndyJanuary 27, 2017 at 10:39 pm in reply to: .helvetica-neue-websave in base.css seems to make all fonts flicker on load #739615Hi,
I can’t see any issues on your website regarding fonts. Where and how exactly can we inspect the issue? maybe screenshots could help us to understand the issue better (use imgur.com, dropbox).
Best regards,
AndyHi,
We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.
But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/
This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)
Best regards,
AndyHey Alan,
to be honest not sure what this is causing, but captions are definitely not meant for any gform shortcodes. So what is gform support saying about this?
Best regards,
AndyHi,
let’s be focused on one single issue here and use a new ticket for something else. I checked your Easy Slider on the page in question. Weird thing is that no single image is appearing inside of it. Your whole website seems to be highly customized, so I rather suggest to hire a new freelance developer, who can help you with your project. You can find one here: http://kriesi.at/contact/customization
Best regards,
AndyHi,
inside the color section in question I put “video” as Section ID. Then I used this code inside your Quick CSS field:
#video { height: 556px; }
Adjust height value as needed.
Best regards,
Andy -
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