Forum Replies Created
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AuthorPosts
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January 30, 2017 at 5:05 pm in reply to: Fullscreen slider – change height and add shortcode #740292
Hey dfds,
1.) Try the following:
1. Install this plugin: https://wordpress.org/plugins/simple-image-sizes/
2. Go to Settings > Media
3. Change theentry_without_sidebar
image size (increase its width / height).
4. Regenerate the thumbnails by clicking the button at the bottom.2.) Hm maybe, but never tried this before. Feel free to give it a try when enabling debug mode to use shortcodes: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/
Please use different ticket for different issues/questions in the future. Also share with us a precise link and if you can some screenshots to make things clear for us (imgur.com, dropbox).
Best regards,
AndyHi,
about which dark line are you talking about? this thread is quite confusing to me. So yeah, best to open separate tickets for different issues/questions. Please always use screenshots to make things clear for us (imgur.com, dropbox).
If you want to add a border-right line next to your facebook icon then use this code inside Quick CSS field:
li.social_bookmarks_facebook.av-social-link-facebook.social_icon_3 a { border-right: 1px solid red; }
and adjust as needed.
Best regards,
AndyHi,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area.
Best regards,
AndyHi,
you could try this plugin: https://wordpress.org/plugins/hash-link-scroll-offset/
Best regards,
AndyHi,
go to Enfold->Theme Options->Frontpage Settings
and select your page in question.Best regards,
AndyHi,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Also admin access would be very helpful. Login details here as private content.
Best regards,
AndyHi,
filter is displaying fine for me on your website: http://i.imgur.com/D63R130.png
Could you fix it already? if not please clear browser cache and hard refresh a few times.Best regards,
AndyHi,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
AndyJanuary 30, 2017 at 4:42 pm in reply to: After update – Avia Layout Architect does not load with 403 forbiden #740269Hi,
yeah, cloudflare is causing those issues quite often. Keep all caching (including cloudflare) deactivated if things do not work well for you.
Best regards,
AndyHey Marc,
I don’t think you need to do this, as it would be done automatically. WordPress has all your content information inside your Database, so when switching themes, you should be able to use your current portfolio items anyway.
Best regards,
AndyHi,
you could use different tools for WordPress to make your website faster. I would start with WP Super Cache and Better WP Minify Plugin.
Best regards,
AndyJanuary 30, 2017 at 4:37 pm in reply to: Add offset value to smooth scrolling links in sidebar navigation #740264Hi,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
AndyHi,
at first follow these instructions: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/ to be able to see the shortcode field underneath ALB. Use this field to paste your shortcodes inside of it.
Best regards,
AndyHi,
not sure what you mean to be honest. Can you provide us a precise link showing the elements in question and a screenshot please? use imgur.com or dropbox.
Best regards,
AndyJanuary 30, 2017 at 4:32 pm in reply to: Full screen slider – iPhone scaling problem (and css webfonts problem) #740260Hi,
the CSS solution with different images for different screen sizes should definitely work. Let us know if you still need help with it.
Best regards,
AndyHi,
we recommended to work with WPML.
However, have in mind that you need to copy your whole settings from one language to another, otherwise no content will appear. Best to ask plugin’s author about this, as they have more knowledge and insights into their plugin’s functionality.
Best regards,
AndyHi,
I use mac + Chrome, but I can’t see any issues at all. Anchor links seem to work totally fine for me. Please clear your browser cache and hard refresh a few times. Also check on another computer.
Best regards,
AndyHey borkent,
Kriesi will hear you when you and others vote inside of the feature request section: https://kriesi.at/support/enfold-feature-requests/
Best regards,
AndyHi,
are you talking about +/- from this website? if yes then use this code inside Quick CSS field to hide it:
input.plus, input.minus { display: none !important; }
Best regards,
AndyHi,
please contact WooCommerce support about it, as they know their plugin and functions best. Also have in mind to check their documentation about this topic: https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/
Best regards,
AndyHey Aline,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area
Best regards,
AndyHi,
login details are not working for me. Can you check please?
Best regards,
AndyHi,
try this code inside Quick CSS field:
@media only screen and (max-width: 767px) { #mobile-advanced li > a:before, .html_header_mobile_behavior #mobile-advanced span > a:before, #mobile-advanced .mega_menu_title:before { content: "\25C2"; font-size: 20px !important; left: 171px !important; }}
Best regards,
Andymenu stay on “Accueil” even if I select another choice
What do you mean with this? can you post us a screenshots please? where we can see exactly what’s going on and what you mean? use imgur.com or dropbox.
Best regards,
AndyHi,
your website seems to be broken: http://i.imgur.com/Mql6Uio.png
Send us a precise link where we can inspect the elements in question, as soon as you’re ready.Best regards,
AndyHi,
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)If that does not help then there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyHi,
von welcher Hintergrundfarbe sprichst du? bitte füge immer Screenshots mit bei, die genau zeigen auf was du dich beziehst (imgur.com, dropbox).
Gruß,
AndyHi,
alright! Let us know if you have any more questions related to the theme and have in mind if you need help with any customization you can always rely on an expert from here: http://kriesi.at/contact/customization
Best regards,
AndyHi,
super, das freut mich! Lass uns gerne in einem neuen Ticket wissen, wenn du wieder Hilfe mit dem Theme benötigst. Wir unterstützen dich gerne.
Gruß,
AndyHi,
Glad we could help!
Please take a moment to review our theme on themeforest https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
Andy -
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