Forum Replies Created

Viewing 30 posts - 14,701 through 14,730 (of 17,336 total)
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  • in reply to: Theme update backend #459263

    Hi Oliver!

    make sure your API key is correct and try to update via FTP. Afterwards update notifications should work.

    Best regards,
    Andy

    • This reply was modified 9 years, 8 months ago by Andy.
    in reply to: 500 Internal Error on mobile #459260

    Hi!

    please upgrade to Enfold 3.2.
    However, the theme does not create a mobile version of your website and instead it shows a responsive website. But when loading your website in my mobile advice I get redirected to “mobile.re… .com …”. Make sure your server settings and .htaccess settings are correct.

    Let us know in a new ticket when you have any theme related issues or questions.

    Regards,
    Andy

    in reply to: Enfold 3.1.5: Probleme mit den eingestellten Farben #459258

    Hey!

    also irgendwas scheint da absolut nicht zu funktionieren. Kannst du bitte mal selbst schauen, ob du dich mit den Login Daten einloggen kannst? Ich verwende ganz normal den /wp-admin link (denn der /wp-wh link den du weiter oben geschickt hast, ist kein admin login link).

    Gruß,
    Andy

    in reply to: Categories #459249

    Hi!

    you can find more information about custom post type here.

    Refer to this post for deactivating comments: https://kriesi.at/support/topic/remove-comments-everywhere-blog-featured-image/#post-129112

    Cheers!
    Andy

    in reply to: Mobile Changes #459247

    Hi!

    1.) Please use the Quick CSS fiel for this code instead.

    2.) If you want to hide it on desktop then use this code instead (again in Quick CSS field):

    @media screen and (min-width: 1024px) {
    div#text-2 {
    display: none;
    }}
    

    and adjust the “min-width” value as needed.

    Your number is white and icon green, so it looks exactly as you want, right?

    Cheers!
    Andy

    in reply to: missing Social media icons on the footer socket #459246

    Hi!

    when going to fontello.com and selecting your icon, then go to “Customize Codes”. For more info see this tutorial video for adding custom icon fonts.

    Best regards,
    Andy

    Hey!

    Please always open a new ticket for a new question.

    Changing behavior of the search icon is out of our support scope and would be considered as custom work. Please hire a freelancer for this job.

    Cheers!
    Andy

    • This reply was modified 9 years, 8 months ago by Andy.
    in reply to: Shop Page #459238

    Hey!

    Yigit’s code should work and I can’t see that it is implemented on your website. Instead I see that there is still “font-size: 25px” defined. Make sure that you implemented it correctly in Quick CSS. Also clear browser cache and refresh your website a few times to check again.
    If it won’t work then please provide us admin access, so we can take a deeper look into it. Post login details here as private reply.

    Regards,
    Andy

    • This reply was modified 9 years, 8 months ago by Andy.
    in reply to: Image Layout Issue on Grid Element #459232

    Hi!

    try to define the image width as well:

    img.avia_image {
    height: 146px;
    width: auto !important;
    } 
    

    Hope this helps. If not please post a link showing the images in question.

    Best regards,
    Andy

    in reply to: Enfold 3.1.5: Probleme mit den eingestellten Farben #459228

    Hey!

    tut mir leid, die Login Daten funktionieren für mich immer noch nicht (hab es drei mal versucht und jedes Mal auch den Captcha Code richtig eingegeben …).

    Eventuell verwendet dein Server eine Art von Caching und diesem Fall müsstest du das bei deinem Host erfragen und ihm das Problem erläutern.
    Könnte aber auch sein, dass die Installation fehlerhaft ist und in diesem Fall müsstest du alle Theme Daten via FTP löschen und dir eine frische Version von deinem Themeforest Account besorgen.

    Gruß,
    Andy

    in reply to: Woocommerce and Gravity Forms #458859

    Hey!

    which phone? and which text over the order button? please provide us screenshots.

    For checkbox and submit button use this code:

    p.form-row.terms {
    float: left;
    margin-left: -118px !important;
    padding-top: 15px !important;
    }
    input#place_order {
    float: left !important;
    margin-top: 16px !important;
    margin-bottom: 15px !important;
    }
    

    Hope this helps.

    Cheers!
    Andy

    in reply to: Audio player in featured image? #458857

    Hey!

    use this code:

    #top .avia-content-slider .audio-preview {
    margin-top: -36px;
    }
    

    This is the same as on the link you have provided.
    Hope this helps. If not please provide a link to your website showing your player and featured image, so we can inspect your elements.

    Best regards,
    Andy

    in reply to: display featured image in enfold circle style #458853

    Hey alfaweb2!

    I can’t see any images at all at the link you have provided and as you posted already a lot in this forum I will provide you a tutorial for how to make circle images here: http://bavotasan.com/2011/circular-images-with-css3/

    Regards,
    Andy

    • This reply was modified 9 years, 8 months ago by Andy.
    in reply to: images 150x150px #458852

    Hi!

    use this code for image height:

    img.avia_image {
    height: 150px;
    }
    

    and this code for A and B height:

    div#av_section_10 {
    height: 290px;
    }
    div#av_section_11 {
    height: 290px;
    }
    

    Regards,
    Andy

    in reply to: Spacing Issue #458850

    Hey!

    we need a website showing what you are talking about, to inspect the elements. Please also use screenshots to show exactly which gabs, image, columns and special headings you mean. You can use imgur.com or dropbox.

    Best regards,
    Andy

    in reply to: Make pull down smaller #458849

    Hi!

    try this code:

    span.select2.select2-container.select2-container--default.select2-container--below {
    with: 90%;
    }
    .w2dc-col-md-6.w2dc-form-group.w2dc-pull-right.w2dc-text-right {
    top: -49px;
    }
    

    and adjust as needed.

    Cheers!
    Andy

    in reply to: custom image look #458848

    Hey!

    when trying to open your link I get asked for a password. Please post it here as private reply.

    Regards,
    Andy

    in reply to: Major speed problem in backend with wpml and enfold #458847

    Hi!

    could you please check if the same happens when you use a default WordPress theme and let us know about the result? You might need to delete all theme files via FTP and get a fresh copy from your themeforest account, as there might be some corrupted files on the installation.

    Hope this will help.

    Best regards,
    Andy

    in reply to: Mobile Optimisation & Accordion Toggle #458846

    Hey!

    please try to deactivate all plugins, to check if one is causing this issue. Afterwards you can activate them again one by one to see which one is causing it. If that does not help we would need admin access, please post login details here as private reply. Are we allowed to deactivate your plugins temporarily?

    Cheers!
    Andy

    in reply to: Catalogue link add undesired padding #458843

    Hey!

    feel free to make a feature request for this here: kriesi.at/support/enfold-feature-requests/

    Regards,
    Andy

    in reply to: Single Product Page – Sidebar #458842

    Hi catmac2204!

    your sidebar should not be underneath your content. Please try to deactivate all plugins, to see which one is causing this issue. Afterwards clear browser cache if necessary. If that does not work please provide us admin access and post login details here as private reply. Are we allowed to temporarily deactivate your plugins?

    Regards,
    Andy

    in reply to: Main Menu Area Padding Increase #458840

    Hi bdm55!

    go with this code in Quick CSS:

    nav.main_menu {
    padding-top: 10px;
    padding-bottom: 10px;
    }
    

    Regards,
    Andy

    in reply to: Iconos responsive en el menu #458836

    Hi Mario!

    Creo que seria mejor que no usas un header que se reduce del tamano … aun que seria possible que los iconos tambien se reducen, pero tendrias que preguntar un freelancer, porque esto seria fuera de nuestro volumen del support.

    Best regards,
    Andy

    in reply to: Google Webfont integration #458835

    Hey Christopher!

    dafür müsstest du ein Plugin wie dieses hier verwenden: https://wordpress.org/plugins/use-any-font/

    Hoffe damit klappt es!

    Gruß!
    Andy

    in reply to: Featured image: custom alignment? #458834

    Hi!

    I couldn’t find the page on your website showing your player and featured image. We would need to inspect it. Please provide a test page for us.

    Cheers!
    Andy

    in reply to: Changed colors in footer but nothing happened #458832

    Hi!

    hm maybe there are some other corrupted files on the installation. You could try to delete all theme files via FTP and get a fresh copy of the theme from your themeforest account. This should fix it.

    Regards,
    Andy

    • This reply was modified 9 years, 8 months ago by Andy.
    in reply to: images gallery #458830

    Hey!

    you are using a very old version of the theme. Please upgrade to Enfold v3.2.

    Regards,
    Andy

    in reply to: Responsive is not working correctly #458826

    Hi!

    please deactivate all plugins, as one might seem to cause this problem. Afterwards you can activate them again one by one to see which one is causing it.
    If that does not change anything, then please provide us admin access, so we can take a deeper look. Post login details here as private reply.

    Cheers!
    Andy

    in reply to: Enfold 3.1.5: Probleme mit den eingestellten Farben #458825

    Hi!

    kann mich nicht einloggen. Login Details scheinen für mich nicht zu funktionieren. Bitte checke das noch einmal.

    Dein Cache Plugin zu deaktivieren reicht nicht aus, denn auch im deaktiviertem Zustand wird weiter gecachet. Bitte aktiviere das Plugin wieder, gehe in deren Einstellungen und stelle dort das Caching aus. Erst anschließend deaktivere das Caching und refresh deine Website einige Male neu.

    Gruß!
    Andy

    in reply to: Enfold Installation funktioniert nicht #458824

    Hey!

    gern geschehen. Lass uns in einem neuen Ticket wissen, wenn du wieder einmal Hilfe bezüglich des Themes benötigst. Wir helfen gerne aus.

    Gruß,
    Andy

Viewing 30 posts - 14,701 through 14,730 (of 17,336 total)