Page 48 – Support | Kriesi.at – Premium WordPress Themes

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February 17, 2017 at 2:08 pm in reply to: add wishlist button to products in grid. #748432

Andy
Inactive Moderator

Hi,

we can’t help you with any question about 3rd party plugins. We have no experience with this one. So best to ask plugin’s author about it. I guess you can add the shortcodes in a normal Text Element.

Best regards,
Andy

February 17, 2017 at 2:05 pm in reply to: Sidebar doen't display on single product page Enfold #748429

Andy
Inactive Moderator

Hi,

again: try it with another WP theme and let us know if you get similar results or not. Also ask WooCommerce Support about it.

Best regards,
Andy

February 17, 2017 at 1:59 pm in reply to: Single Post – Padding an d Size of Headline #748421

Andy
Inactive Moderator

Hi,

you could also try to edit image sizes manually: https://kriesi.at/support/topic/enfold-image-sizes/#post-336176
Don’t forget to regenerate your thumbnails afterwards and clear browser cache + hard refresh a few times.

Best regards,
Andy

February 17, 2017 at 1:58 pm in reply to: scripts y recursos externos utilizados #748420

Andy
Inactive Moderator

Hey Lusiernaga,

1.) When Kriesi is releasing a bigger update for Enfold, then he will include newest version of LayerSlider. There is no other option for it.

2.) Check out this tutorial: http://kriesi.at/documentation/enfold/adding-your-own-icon-fonts/

Best regards,
Andy

February 17, 2017 at 1:47 pm in reply to: Beseitigung des Platzhalters für Beitragsbilder in der Single Blog View – #748400

Andy
Inactive Moderator

Hi,

super, dass du es hinbekommen hast. Lass uns gerne in einem neuen Ticket wissen, wenn du wieder Hilfe brauchst mit dem Theme. Wir unterstützen dich gerne.

Gruß,
Andy

February 17, 2017 at 1:47 pm in reply to: Slider posts display only 1 row #748398

Andy
Inactive Moderator

Hi,

There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

Install Enfold over FTP

Best regards,
Andy

February 17, 2017 at 1:45 pm in reply to: Product Category Banner #748397

Andy
Inactive Moderator

Hi,

we need admin access to be able to access the link you’ve provided.

Category page are not controlled by the theme, but by WordPress itself. So if you want to customize category page refer to:
https://codex.wordpress.org/Category_Templates
https://de.wordpress.org/plugins/enhanced-category-pages/
http://www.wpbeginner.com/wp-themes/how-to-create-category-templates-in-wordpress/

Hope this makes things clearer for you :)

Best regards,
Andy

February 17, 2017 at 1:09 pm in reply to: Darstellungsfehler in der order-received Seite Woocommerce #748379

Andy
Inactive Moderator

Hey dasibaer,

kannst du uns bitte einen Account einrichten, damit wir uns die fehlerhafte Seite einmal anschauen könne und inspizieren können? natürlich ohne, dass wir bezahlen müssen :).

Hast du das Problem auch mit einem anderen WP Theme?

Bitte einmal alle Plugins deaktivieren und schauen, ob eins dieses Problem verursacht.

Wenn du noch weiter Hilfe brauchst, dann benötigen wir auch Admin Zugang.

Gruß,
Andy

February 17, 2017 at 1:01 pm in reply to: Anfrage Nutzung Enfold Theme #748376

Andy
Inactive Moderator

Hey Günther Ehrich,

dafür bräuchtest du eine weitere Lizenz, zumindest wenn beide gleichzeitig online sind. Aber bei Lizenzfragen am besten direkt bei Envato/Themeforest melden.

Gruß,
Andy

February 14, 2017 at 7:10 pm in reply to: Enfold Masonry Filtering & Lightbox #747055

Andy
Inactive Moderator

Hi,

feel free to make a feature request for Kriesi here: https://kriesi.at/support/enfold-feature-requests/

Basically this is how WordPress is working (so it’s not about the theme). I guess there are some plugins out there, with such a function you need.

Best regards,
Andy

February 14, 2017 at 7:08 pm in reply to: Fullwidth Sub Menu #747054

Andy
Inactive Moderator

Hi,

super, das freut mich! Lass uns gerne in einem neuen Ticket wissen, wenn du wieder eine Frage bezüglich des Themes hast. Wir helfen dir gerne aus.

Gruß,
Andy

February 14, 2017 at 7:07 pm in reply to: Sidebar on Smartphones top not bottom #747053
Andy
Inactive Moderator
Hi,

so use this code inside Quick CSS field:
```
@media screen only and (min-width: 1200px) {
#mobilemenu {
display: none;
}}
```
Adjust the media queries as needed.

Best regards,
Andy
February 14, 2017 at 7:03 pm in reply to: Search button on Mobile #747052
Andy
Inactive Moderator
Hi,

so use this code for iPhone screen size to hide the burger menu:
```
@media only screen and (max-width: 767px) {
#menu-item-burger {
display: none !important;
}}
```
Best regards,
Andy
February 14, 2017 at 6:59 pm in reply to: Shopping Cart Icon displayed always on #747051

Andy
Inactive Moderator

Hi,

best to ask WooCommerce support about, as they know their plugin best.

Best regards,
Andy

February 14, 2017 at 6:59 pm in reply to: Problem mit Code Block and WPML #747050

Andy
Inactive Moderator

Hi,

dann lass uns abwarten, bis er sich meldet. Sag und dann hier bescheid.

Gruß,
Andy

February 14, 2017 at 6:57 pm in reply to: No visual mode on Editor #747049

Andy
Inactive Moderator

Hi,

does this happen when using a default WP theme as well?

Please activate your cache plugin again, go into plugin’s settings and choose to switch off caching. Afterwards deactivate it again, clear browser cache and hard refresh a few times.

However, you’re not following our instructions. I already told you to delete all theme files and get a fresh copy from your themeforest account, which you did not do, cause you’re still using an old version of Enfold. So let us know when you’re done with all that.

Best regards,
Andy

February 14, 2017 at 5:03 pm in reply to: Whitespace under logo and main header on custom page #746988

Andy
Inactive Moderator

Hi,

it can’t go to slim mode, as you don’t use any elements inside your main area. This way it won’t work.

Best regards,
Andy

February 14, 2017 at 5:02 pm in reply to: Header in code block #746986

Andy
Inactive Moderator

Hi,

yes please open a new ticket for this new question. Thanks!

Best regards,
Andy

February 14, 2017 at 5:01 pm in reply to: Fully centered navigation #746985
Andy
Inactive Moderator
Hi,

this does not happen for me, when I check your website. However, you can move social icons with this code:
```
ul.noLightbox.social_bookmarks.icon_count_2 {
left: 10px;
}
```
Adjust as needed.

Best regards,
Andy
February 14, 2017 at 4:58 pm in reply to: change menu item size #746983
Andy
Inactive Moderator
Hey Aline,

use this code inside Quick CSS field:
```
ul.sub-menu {
width: 120%;
}
#cssmenu ul ul li a {
width: 220px;
}
```
and adjust as needed.

Best regards,
Andy
- This reply was modified 7 years, 9 months ago by Andy.
February 14, 2017 at 4:51 pm in reply to: Social media icons in mobile menu #746980

Andy
Inactive Moderator

Hey sweet3,

try to follow posts like https://kriesi.at/support/topic/social-icon-in-mobile-menu/

Best regards,
Andy

February 14, 2017 at 4:48 pm in reply to: Video background positioning in colour section #746977

Andy
Inactive Moderator

Hi,

link you’ve provided does not work for me. Can you check please?

Best regards,
Andy

February 14, 2017 at 4:48 pm in reply to: Contact form at Layer Slider #746976

Andy
Inactive Moderator

Hi,

refer to posts like: https://kriesi.at/support/topic/enfold-theme-shortcode-to-layerslider-hover-effect-layerslider/#post-169187

Can you provide us the shortcode you want to use? admin access would helpful as well.

Best regards,
Andy

February 14, 2017 at 4:44 pm in reply to: custom menu widget into sidebar #746974

Andy
Inactive Moderator

Hi,

where is your widget menu? I can’t see it on the link you’ve provided. Please always provide us a precise link and some screenshots highlighting what you’re talking about (imgur.com, dropbox).

Best regards,
Andy

February 14, 2017 at 4:39 pm in reply to: I can't see the posts on the page Notícies (Blog) & I cant see the map #746970

Andy
Inactive Moderator

Hi,

you’re using an old version of the theme and of WordPress. Please update both and let us know if you still need help afterwards. Keep all other plugins deactivated, to make sure none is causing any conflict.

Best regards,
Andy

February 14, 2017 at 4:38 pm in reply to: Overlay "layer slider wp" with a div (modal) #746968

Andy
Inactive Moderator

Hi,

so what exactly are you trying to achieve? can you provide us a mockup showing the results you want please? or at least some screenshots showing the problems. Use imgur.com or dropbox.

Best regards,
Andy

February 14, 2017 at 4:36 pm in reply to: Help with boxed layout #746967

Andy
Inactive Moderator

Hey cipriana,

it already looks the same width to me: http://i.imgur.com/Fl1deDS.png
So could you fix it?

Best regards,
Andy

February 14, 2017 at 4:34 pm in reply to: Google Maps Issue #746965

Andy
Inactive Moderator

Hi,

delete all your Google API Keys, then start again and watch this tutorial: http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/

Best regards,
Andy

February 14, 2017 at 4:33 pm in reply to: Page reloads when reply to comments #746964

Andy
Inactive Moderator

Hey artemtik,

that’s default WordPress behavior, so you would need to search for a plugin with the functions you want.

Best regards,
Andy

February 14, 2017 at 4:32 pm in reply to: Background image for header which have logo and main menu in left sidebar #746963
Andy
Inactive Moderator
Hi,

use this code:
```
.nav-holder {
width: 230px;
}
```
and adjust as needed.

Best regards,
Andy
Author

Posts

Viewing 30 posts - 1,411 through 1,440 (of 17,336 total)

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