Page 45 – Support | Kriesi.at – Premium WordPress Themes

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February 21, 2017 at 6:21 pm in reply to: color section with sidebar #750084
Andy
Inactive Moderator
Hi,

you can adjust it using CSS code:
```
#top #main .sidebar {
width: 30%;
}
#top .sidebar_left .content {
width: 64%;
}
```
Adjust as needed.

Best regards,
Andy
- This reply was modified 7 years, 9 months ago by Andy.
February 21, 2017 at 6:17 pm in reply to: Advanced Layer Slider Not visible on Mobile #750081

Andy
Inactive Moderator

Hey Peter,

it is showing up fine for me on mobile screen sizes. Please clear browser cache and refresh a few times. Also check on another mobile device.

Best regards,
Andy

February 21, 2017 at 6:15 pm in reply to: Planyo integration in Enfold, interferring css? #750080

Andy
Inactive Moderator

Hey Stefan,

instead we recommend to work with a booking system from WooCommerce. Unfortunately we can’t provide support for 3rd party plugins. If you need to work with this specific plugin, then best to hire a freelance developer for the issues you’ve mentioned.

Best regards,
Andy

February 21, 2017 at 6:13 pm in reply to: Video embed not showing thumbnail #750078
Andy
Inactive Moderator
Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
Andy
February 21, 2017 at 6:12 pm in reply to: Bug – Page Sidebar navigation – Theme Options – Sidebar Settings #750076
Andy
Inactive Moderator
Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
Andy
February 21, 2017 at 6:11 pm in reply to: wrong url multi-language post, no feature image on FB #750074

Andy
Inactive Moderator

Hi,

I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.

Best regards,
Andy

February 21, 2017 at 6:08 pm in reply to: Sidebar in a product page #750072

Andy
Inactive Moderator

Hi,

Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)

Best regards,
Andy

February 21, 2017 at 6:08 pm in reply to: style woocommerce #750071
Andy
Inactive Moderator
Hi,

changing it with CSS is somehow not working. Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
Andy
February 21, 2017 at 5:55 pm in reply to: save code block and unexpected html code shows up #750064
Andy
Inactive Moderator
Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
Andy
February 21, 2017 at 5:53 pm in reply to: Frontpage using 3 Blogs with diffrent Categories After going to page two #750062

Andy
Inactive Moderator

Hi,

I think this workaround should help: https://kriesi.at/support/topic/blog-pagination-6/#post-249965

Best regards,
Andy

February 21, 2017 at 5:13 pm in reply to: Accordion in Sidebar – Only 1 Open (Close if other one opens) #750051

Andy
Inactive Moderator

Hi,

there is no need for it, until you want to work with shortcodes.

Best regards,
Andy

February 21, 2017 at 5:12 pm in reply to: Sidebar on Smartphones top not bottom #750049

Andy
Inactive Moderator

Hi,

Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Andy

February 21, 2017 at 5:11 pm in reply to: change position of product tag/ category, delete SKU #750048
Andy
Inactive Moderator
Hi,

add this code as well:
```
span.tagged_as {
display: block;
}
```
Best regards,
Andy
February 21, 2017 at 5:07 pm in reply to: BBPress not working: Content not visible on topics #750044

Andy
Inactive Moderator

Hi,

the link in private is working fine for me, so I guess it’s just a cache issue. I noticed that you have used a caching plugin. Activate it again, open your plugin’s settings page and temporarily deactivate the caching of your site. Then deactivate it again, as well as all other plugins. Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.

Best regards,
Andy

February 21, 2017 at 4:59 pm in reply to: Blog post with the excerpt + link option shows the full content #750042

Andy
Inactive Moderator

Hi,

Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

Best regards,
Andy

February 21, 2017 at 4:55 pm in reply to: Mega Menu multiple menu sections within the same column #750041

Andy
Inactive Moderator

Hi,

no idea what you want to achieve to be honest. Do you simply want to remove the menu items which you highlighted on your screenshot? actually this is not a mockup, as it does not show the final result. So not sure what you’re aiming for in the end.
If you want to remove those menu items then go into your WordPress menu and remove those menu items.

Best regards,
Andy

February 21, 2017 at 4:52 pm in reply to: Whitespace under logo and main header on custom page #750040
Andy
Inactive Moderator
Hi,

try this code:
```
html {
background: transparent;
}
```
Best regards,
Andy
February 21, 2017 at 4:50 pm in reply to: Layer Slider #750038
Andy
Inactive Moderator
Hi,

versuche es mit diesem Code im Quick CSS Feld:
```
.flex_column_table.av-equal-height-column-flextable {
z-index: 9999 !important;
}
div#layer_slider_1 {
z-index: 1 !important;
}
```
Gruß,
Andy
February 21, 2017 at 4:47 pm in reply to: catalog text and pictures not working properly when using responsive #750036

Andy
Inactive Moderator

Hi,

it’s best to update via FTP, though you can try to update via your WP backend as well. Talk to your host about this issue, as you need access to your FTP server.

Best regards,
Andy

February 21, 2017 at 4:39 pm in reply to: Contact Form sendet nicht #750031

Andy
Inactive Moderator

Hey 567production,

bei unfangreicheren Funktionen empfehlen wir stattdessen mit Contact Form 7 Plugin zu arbeiten.

Versuche zunächst jedoch das Theme up to date zu halten, du verwendest im Augenblick eine veraltete Version. Schalte ebenfalls alle Plugins ab, um zu schauen, ob eines dieses Problem verursacht.

Gruß,
Andy

February 21, 2017 at 4:36 pm in reply to: Theme Enfold #750030

Andy
Inactive Moderator

Hey Stefanie Graner!

die Lizenz wird direkt von Envato/Themeforest vertrieben und nicht von uns, daher müsstest du dich bei Lizenzfragen direkt bei deren Support wenden. Soweit ich weiß gibt es bei Envato/Themeforest keine deutsche Version der Lizenz und soweit ich weiß kannst du Dateien wie Fotos etc. verwenden.

Den Service das Theme auf deinem Webspace zu installieren bieten wir hier im Forum selbst nicht an, aber wenn du mir eine Mail via (Email address hidden if logged out) zukommen lässt, können wir gerne darüber sprechen.

Lieben Gruß!
Andy

February 20, 2017 at 5:57 pm in reply to: custom menu widget into sidebar #749506
Andy
Inactive Moderator
Hi,

use this code for it:
```
h3.widgettitle {
text-align: center;
}
```
Best regards,
Andy
February 20, 2017 at 5:56 pm in reply to: Vollbild-Slider Grösse #749505

Andy
Inactive Moderator

Hi,

alright. Let us know if you still need help with this or if we can close this one here.

Best regards,
Andy

February 20, 2017 at 5:55 pm in reply to: Blog post with the excerpt + link option shows the full content #749504

Andy
Inactive Moderator

Hi,

not sure what you mean. Please always provide us a precise link showing the elements in question and if you can use screenshots to make things clear for us.

Best regards,
Andy

February 20, 2017 at 5:54 pm in reply to: Enfold Woocommerce Images Not Cropping Properly #749502

Andy
Inactive Moderator

Hi,

cause you need to regenerate your thumbnails after changing the image sizes.

Best regards,
Andy

February 20, 2017 at 5:53 pm in reply to: Can't change colors #749500

Andy
Inactive Moderator

Hi,

make sure this is not just a caching issue.

There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

Install Enfold over FTP

Keep all plugins deactivated while testing.

Best regards,
Andy

February 20, 2017 at 5:50 pm in reply to: Enflod Consulting Demo, Scrolling on iPhone #749499

Andy
Inactive Moderator

Hi,

we notified Kriesi about this issue, thanks for letting us know. Hopefully he can fix it soon!

Best regards,
Andy

February 20, 2017 at 5:45 pm in reply to: Enfold Child and WPML problem #749495

Andy
Inactive Moderator

Hi,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)

Also there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

Install Enfold over FTP

Best regards,
Andy

February 20, 2017 at 5:39 pm in reply to: Background of portfolio element caption #749491
Andy
Inactive Moderator
Hi,

you can change it’s color with this code:
```
.avia-arrow {
background-color: red !important;
}
or remove it with this:
.avia-arrow {
display: none;
}
```
Hope this helps!

Best regards,
Andy
February 20, 2017 at 5:35 pm in reply to: Contact Form, sender got aoto reply, but we didn't receive anything #749486

Andy
Inactive Moderator

Hi,

Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)

Best regards,
Andy
Author

Posts

Viewing 30 posts - 1,321 through 1,350 (of 17,336 total)

← 1 2 3 … 44 45 46 … 576 577 578 →