Forum Replies Created
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AuthorPosts
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September 1, 2015 at 7:35 pm in reply to: Einige Elemente, z.B. das Menü werden nicht richtig angzeigt #496665
Hi!
hm? wo siehst du das denn? bei mir sieht es völlig normal aus. Leere bitte deinen Browser Cache und refresh deine Seite anschließend einige Mal neu.
Gruß!
AndyHey!
am I missing anything or did you forget to include an URL where we can login?
Best regards,
AndyHi!
glad Yigit could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi manuelap!
not sure what you mean, but we need a password when trying to view your homepage (even after admin access).
Cheers!
AndyHi!
please try to delete all theme files via FTP at first and then get a fresh copy from your themeforest account. There might be some corrupted files which keep staying when just overwriting.
Regards,
AndyHey AlainTernet!
try this solution: http://kriesi.at/documentation/enfold/how-to-add-an-orderorderby-option-to-the-blogpost-sliderportfoliomasonry-grid-element/
Best regards,
AndySeptember 1, 2015 at 7:21 pm in reply to: Problem with Latest News Widget after updating to latest Enfold #496653Hi!
glad you could fix it. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Cheers!
AndySeptember 1, 2015 at 7:19 pm in reply to: Create a gap between Header and main content that shows Body image backgroud #496651Hi!
thanks a lot for this mockup!
try this code:div#header_main { height: 41px; margin-top: 70px; } strong.logo { top: -65px; } nav.main_menu { top: -55px; }
Now it should look exactly as in you screenshot. Hope this makes you happy :).
Regards,
AndyHi!
I think iPad Mini and iPhone don’t allow this function at all.
Best regards,
AndySeptember 1, 2015 at 7:12 pm in reply to: Table Element – Not working properly in responsive mode #496638Hi!
not sure what you mean, because table in your screenshots looks good to me. How do you want it to look like instead?
Regards,
AndySeptember 1, 2015 at 7:07 pm in reply to: Einige Elemente, z.B. das Menü werden nicht richtig angzeigt #496634Hey!
kann jetzt deine Enfold Seite sehen. Danke dafür. Menü und Footer scheinen für mich in Ordnung zu sein. Wo genau ist das Problem zu sehen?
Gruß,
AndySeptember 1, 2015 at 7:06 pm in reply to: Tablet Portrait Columns & Ajax Portfolio Slideshow #496633Hi!
a) try to remove all custom CSS and check again. Try with a new color section and a much smaller image (optimized for web).
b) try to build a new portfolio slideshow element on a new page and check if the issue is happening again for you. Sometimes the elements just need to be rebuild.
Best regards,
AndyHi!
glad you guys found a solution. Let us know in a new ticket if you have some more questions directly related to the theme. We are happy to support you with it!
Regards,
AndySeptember 1, 2015 at 6:51 pm in reply to: Color Section Background Video Not Showing on Some Mac Computers #496617Hi!
can you provide us admin access so we can take a deeper look into it? post login details here as private reply.
Make sure to use newest theme and WordPress versions. Try to deactivate all plugins to check if one is causing this issue.Regards,
AndyHey!
please show us the page where you want to change the font. Give us a precise URL, so we can check it.
Cheers!
AndySeptember 1, 2015 at 6:43 pm in reply to: Is the theme preventing this from viewing correctly? #496608Hi!
try to deactivate all plugins to check which one is causing this issue. If that does not help there might be some corrupted files and in this case you need to delete (again) all theme files via FTP before getting a fresh copy from your themeforest account.
I hope this will help you.
Cheers!
AndySeptember 1, 2015 at 6:39 pm in reply to: Fullscreen slider captions missing after returning to browser window. #496606Hi!
we are aware of this issue and we have seen that is happens ins Safari only and not even on every computer. Kriesi is working on it and needs some time to find a fix for it. Thanks for being patient!
Best regards,
AndyHey!
not sure why only some of the captions are behaving differently. Can you provide us admin access so we can take a closer look into it?
Cheers!
AndySeptember 1, 2015 at 6:29 pm in reply to: Create a gap between Header and main content that shows Body image backgroud #496601Hi!
quite difficult for me to imagine what you are trying to achieve. Please provide us a mockup of the things you are trying to do. You can use imgur.com or dropbox.
Cheers!
AndySeptember 1, 2015 at 6:26 pm in reply to: Need to edit blog page layout from centered to left justified #496599Hey!
we can’t update it for her. She needs to login to her themeforest account and get the newest theme version. Then update via FTP: https://vimeo.com/67209750
Cheers!
AndyHi havi!
not sure how Google is working in this case and you would need to ask Google’s support about this.
Cheers!
AndyHi!
I checked the page in private content but could not see any issue. What do you mean exactly? can you highlight using screenshots to make things clear for us? you can use imgur.com or dropbox.
Regards,
AndyHey!
I checked your backend, which is behaving weird for me. I can’t even change to english language in your general settings. I also see different error messages and a notification to update WordPress, although you seem to use newest version. Try to activate a default WordPress theme, to check if the issue you are experiencing happens there too.
Regards,
AndyHi!
du verwendest eine veraltete Theme und WordPress Version. Bitte führe zunächst ein Update durch und sag dann noch mal bescheid, wenn du damit immer noch Hilfe benötigst. Leere deinen Browser Cache hinterher.
Gruß,
AndySeptember 1, 2015 at 5:47 pm in reply to: Tablet Portrait Columns & Ajax Portfolio Slideshow #496584Hi!
a) I can’t see the issue on my end. Scrolling is working fine for me. Maybe it’s a computer related? you are using high quality images (quite big with high resolution), which might cause it on your end.
b) I checked your slideshow and it is working as expected for me. I can’t reproduce the issue. Could you check on another computer as well please? Deactivate all plugins while testing and clear browser cache before hard refreshing a few times.
Cheers!
AndySeptember 1, 2015 at 5:38 pm in reply to: Einige Elemente, z.B. das Menü werden nicht richtig angzeigt #496580Hi!
als ich kann auf der URL, die du uns gegeben hast, keine Enfold Website sehen. Kannst du uns bitte einen Link schicken, wo wir uns den Fehler einmal anschauen können? Eventuell haben sich einige korrupte Dateien bei dir eingeschlichen und diesem Fall müsstest du alle Theme Dateien via FTP löschen und dir eine frische Kopie von deinem Themeforest Account besorgen.
Hoffe das hilft!
Gruß!
AndyHey!
I reported this issue to Kriesi and let’s hope he can find a fix for it soon. Thanks for making us aware about it and thanks for being patient.
Cheers!
AndyHey!
das freut mich! Lass uns in einem neuen Ticket wissen, wenn du wieder einmal Hilfe mit dem Theme benötigst. Wir unterstützen dich gerne.
Gruß,
AndySeptember 1, 2015 at 5:07 pm in reply to: Create a gap between Header and main content that shows Body image backgroud #496554Hi!
1.) use this code to control it only on your homepage:
.home #main { margin-top: 0px; }
2.) Not sure what you mean and it does not sound as a theme related issue to me. However, you can have a transparent logo when using png-24 format. You can achieve that for example in Photoshop.
Cheers!
Andy -
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