Forum Replies Created
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AuthorPosts
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September 21, 2015 at 1:21 pm in reply to: Social Share Icons on product page breaking page structure. Urgent Help! #506391
Hi!
1.) try to hide the duplicate image with this code:
.alternate_color .inner_product { display: none; }
2.) Social share and related products look fine to me (not like in your screenshot). Could you fix it? please provide us a link where we can see the issue, so we can inspect the elements.
Best regards,
AndyHey!
try to clear browser cache and hard refresh a few times. Are you using any kind of caching (plugin)?
Best regards,
AndyHi!
when editing portfolio grid element scroll down and look for “Sortable?”. Choose “Yes, display sort options”.
Cheers!
AndyHey!
try this code in Quick CSS field:
#main, .avia-msie-8 .av_header_sticky_disabled#header { background-color: transparent; }
Best regards,
AndyHi!
unfortunately we have no idea how mashshare plugin works, that is why I suggest to ask plugin’s author for support about it.
Let us know if you have any questions directly related to the theme and we are happy to assist you.Best regards,
AndySeptember 21, 2015 at 12:56 pm in reply to: Standard Kategorieanzeige zeigt falsches Bildformat / Woocommerce Kategorieseite #506379Hey!
quite difficult for me to understand you (english language), and not sure about which images you are talking about.
Can you provide us admin access, so we test some code inside your Quick CSS field? make sure to use newest WordPress and theme versions. Post login details here as private reply.Cheers!
AndyHi!
not sure what you want to achieve. Could you provide us a mockup so we can provide you some precise CSS code please?
Regards,
AndySeptember 21, 2015 at 12:07 pm in reply to: Breadcrumbs, testimonials image, advanced layerslide size and pop up selector #506356Hi!
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi!
yes, try this code:
.single-portfolio .av-masonry-image-container { background-size: 100% 100%; }
Regards,
AndyHey!
please try to deactivate all plugins to see which one is causing firefox to display your menu like this.
Best regards,
AndyHi boscotwcheung!
I think this is normal WordPress behavior and you could try to ask in general WordPress forum, to see if someone has a solution for you.
Cheers!
AndyHi!
glad you could fix it! Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Regards,
AndyHey!
what do you mean with “non-even-column” width? could you explain further what you are trying to achieve?
Cheers!
AndyHi!
glad you could fix it. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Regards,
AndyHey!
go to SEO->Erweitert->Brotkrumen and choose “Breadcrumps aktivieren”.
Regards,
AndyHey!
we need admin access, so let us know when you could upgrade the account for us. Make sure to use newest WordPress and theme versions. Try to deactivate all plugins, to check if one is causing this issue.
Cheers!
AndyHey!
I don’t think there is such an option for product slider, so if you really need it you can hire a freelancer for this job.
Best regards,
AndySeptember 21, 2015 at 10:33 am in reply to: switching between defalut to Avia Builder back to default deletes all content #506321Hi!
try to deactivate all plugins to see if one is causing this issue. If that does not help then maybe there are some corrupted theme files and in this case you need to delete all theme files via FTP before getting a fresh copy from your themeforest account. Make sure to use newest WordPress and theme versions.
Regards,
AndySeptember 21, 2015 at 10:30 am in reply to: One-page navigation anchor positions when using submenu #506318Hey!
would be best for us to separate different questions into different tickets.
I am not sure what you mean with your first post, because on the link you have provided I can’t see what you are showing on your screenshot. Are you sure you have provided us the correct link? because we need to inspect the elements.
I think we might need admin access to help you further. Post login details here as private reply.Best regards,
AndyHey Jorge!
a que link te refieres exactamente?
El link de tu twitter puedes cambiar en Enfold->Social Profile->Social Icon->Twitter.
De repente el plugin de Yoast (SEO) te ayudaría.
Saludos,
AndyHey mjdonald!
does it happen on a default WordPress theme as well?
Cheers!
AndySeptember 18, 2015 at 4:52 pm in reply to: Missing next product arrow after installation of WPML #505682Hey aimeeboom22!
you are using a very old version of the theme. Please upgrade to Enfold v3.3.2.
Cheers!
AndySeptember 18, 2015 at 4:52 pm in reply to: WP update 4.3.1 – Can't upload saved templates in Avia layout editor #505678Hi CristianoBottone!
please try to deactivate all plugins to check which one is causing this issue.
Cheers!
AndySeptember 18, 2015 at 4:49 pm in reply to: Related video when using Full-width Slider Caption – Button #505677Hi akelly7!
no idea what you mean. Can you elaborate please? what do you want to achieve? can you highlight using screenshots please? use imgur.com or dropbox.
Cheers!
AndyHey nbfc!
unfortunately we can’t support any 3rd party plugins and you would need to ask plugin’s author about it.
Regards,
AndyHi mbroooshkey!
deactivate all plugins to check if one is causing this issue. Make sure to use newest WordPress and theme versions.
Best regards,
AndySeptember 18, 2015 at 4:45 pm in reply to: Standard Kategorieanzeige zeigt falsches Bildformat / Woocommerce Kategorieseite #505670Hey!
I checked the page in private content and it looks good to me now. Please clear browser cache and hard refresh a few times.
Cheers!
AndyHi!
how do you want it to look like on mobile? can you provide us a mockup please? then we can provide you some precise CSS code to achieve what you want. Use imgur.com or dropbox.
Best regards,
AndyHey!
when you use this code for the last link you have provided images will look good I think:
.av-masonry-image-container { background-size: 100% 100%; }
You can make a feature request for Kriesi here:
https://kriesi.at/support/enfold-feature-requests/Cheers!
Andy -
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