Hey!

tooltip images are opening fine for me now. Could you fix it?

Best regards,
Andy

Hi!

@tremblayly (thread owner)
use this inside Quick CSS field of your french version, to get a line above your menu:

#header #header_main_alternate .container {
border-top: 1px solid red;
}

In your english Quick CSS field put this:

#header #header_main_alternate .container {
background-color: white;
border-top: 1px solid red;
}

Adjust as needed.

Regards,
Andy

Hi!

I can’t find any issue on those 3 images. Can you highlight what you mean by using screenshots please? use imgur.com or dropbox. Which OS and which browser are you using?

Best regards,
Andy

Hey!

you have been using Hyper Cache Plugin, so activate it again, go into plugin’s settings and choose to switch off caching. Afterwards clear browser cache and hard refresh a few times.

Regards,
Andy

Hey!

can you provide us admin access, so we can take a deeper look into this issue? post login details here as private reply.

Also try to deactivate all plugins, to see if one is causing this issue and let us know about your results.

Cheers!
Andy

Hey!

you did not activate yoast (SEO) plugin. Please activate it and follow the instructions from here.

Cheers!
Andy

Hi!

not sure what you mean. When I try to login I get redirect to your backen, not to your homepage.
However, you are using a very old version of the theme. Please upgrade to Enfold 3.4.1.

Best regards,
Andy

Hi!

no, it won’t be possible for us, it would be way out of support scope, as it would require a huge amount of time and customization of the theme. You would need to hire a freelance developer for this job.

Regards,
Andy

Hey!

I checked your /portfolio website in Chrome and it seems to be fine. I can’t see any issues belonging to any distances on your first screenshot of your first post. Can you highlight what you mean please? to make things clear for us.

Regards,
Andy

Hi!

you can check out Enfold on themeforest website, to know which version is currently released. Newest version is v3.4.1 right now. It should work to be able to update theme in your backend, however sometime you get a cached version from envato/themeforest. You could use a plugin like this: https://wordpress.org/plugins/transients-manager/

Cheers!
Andy

Hi!

I get this result:

View post on imgur.com

which looks totally fine to me. Please clear browser cache and hard refresh a few times.

Best regards,
Andy

Hey!

1. Use this code in Quick CSS field:

@media only screen and (max-width: 767px) {
.responsive #top #wrap_all .slide-entry {
width: 100%;
}}

2. This is about a 3rd party plugin and as written in our support policy we can’t provide support for every plugin existing. You would need to ask plugin’s author or hiring a freelance developer for this job, as it would require a huge amount of time and customization of the theme.

Regards,
Andy

Hey!

I can see that you have built a new menu called “SHERPAZ MAIN NEW” and your image is showing up for me fine. Can you confirm?

Did you ask your host if they are using any kind of caching on your server?

Regards,
Andy

Hey!

na nimm dafür doch einfach den Dateinamen vom Thumb, statt von der Originaldatei, also z.B. “12400-215×600.jpg”.

Gruß!
Andy

Hey Elepezeta!

necesitamos ver el problema. Así que puedes mandarnos un link a tu pagina web donde podemos ver lo que pasa por favor?

Saludos,
Andy