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Hi friendlylabel!
I checked the website on my phone and it works beautifully. Please check on another smartphone (iPhone) as well, to double check. Tell your client to clear browser cache and hard refresh a few times.
Regards,
AndyHi!
I don’t see this when checking your website. It looks like this to me:
Please clear browser cache and hard refresh a few times.
Best regards,
AndyDecember 4, 2015 at 1:55 pm in reply to: AVIA Template Builder – Avia-Shortcodes – Add Custom ShortCode #546989Hey!
in this forum we can offer basic support only, as written in our support policy when registering. It would require a huge amount of time and work to achieve what you need and that is why you would need to hire a freelance developer for this job.
Regards,
AndyDecember 4, 2015 at 1:52 pm in reply to: Grid Row images displaying side by side or not at all on mobile #546988Hi harveyparkel!
when I click on the links you have provided I get redirected to “Error 404 Not Found” pages. Can you check please?
Regards,
AndyHi Guenter!
you would need to hire a freelance developer for this job, as it is out of our support scope.
Regards,
AndyHi!
hast du dabei auch wirklich alle Theme Dateien vor der Neuinstallation komplett gelöscht? sonst bleiben korrupte Daten bestehen.
Gruß,
AndyDecember 4, 2015 at 1:19 pm in reply to: Die Seite kann bei mehr Inhalt nur schwierig abgespeichert werden. #546953Hi!
du verwendest ein Caching Plugin, was die Ursache für dieses Problem sein könnte. Gehe in Einstellungen deines Plugins und wähle dort das Caching auszuschalten. Anschließend erst deaktiviere dieses und alle anderen Plugins. Leere deinen Browser Cache und hard refresh einige Male neu.
Gruß,
AndyHi!
when you edit the page with header which does not work scroll down and look on the right side for “Header visibility and transparency”. Choose “No transparency”, then it should behave like your other pages.
Regards,
AndyHi!
eventuell sind einige Theme Dateien korrupt und in diesem Fall müsstest du alle Theme Daten via FTP komplett löschen und dir hinterher eine frische Enfold Kopie von deinem Themeforest Account installieren: kriesi.at/documentation/enfold/install-enfold-over-ftp/
Gruß,
AndyDecember 4, 2015 at 1:01 pm in reply to: Add custom caption content in Opacity box to slideshow. #546939Hi!
posting your code here does not help us. Unfortunately it’s not possible to shift “share” only, because it has no unique css class.
What do you mean with “more responsive”? which look do you want to achieve exactly?
Regards,
AndyHi ewingmh!
you would need to call the specific menu items by using menu item number, e.g.:
li#menu-item-588:before { content: "\2219"; }Regards,
AndyHi ronduring!
try to deactivate all plugins, to check if one is causing this issue and let us know about your results. If that does not help send us admin access, so we can take a deeper look into it. Are we allowed to deactivate all your plugins temporarily by ourselves as well for testing purposes?
Cheers!
AndyHi!
there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/
I hope this will help in your case.
Best regards,
AndyHi!
logging into your backend does not take any longer than normal for me. Could you fix it?
Regards,
AndyDecember 4, 2015 at 1:10 am in reply to: Video inserted into advanced layer slider not transitioning mobile #546774Hi!
I checked the link you have provided but can’t find any layerslider. Where is it? Can you provide us a precise link please?
Best regards,
AndyHi!
in your source code I can see that you are still using different image sizes, as shown here:
Make them same size. Regenerate thumbnails. Clear browser cache+hard refresh.
Regards,
AndyHey!
glad you figured it out @JuergenB
Can you confirm that it’s working for you with Juergen’s solution as well @lancebelew?
Cheers!
AndyHey!
I checked link in private content, but can’t find any lightbox images. We need to be able to see what’s going on for you. However, code from Elliott should work and probably you just need to clear browser cache and hard refresh a few times. Maybe you need to regenerate WordPress’ thumbnails as well, otherwise you won’t be able to see changes.
Regards,
AndyDecember 4, 2015 at 12:54 am in reply to: Can I increase the hotspot circle size and make it invisible? #546766Hey!
I can’t find any hotspots at all at the link in private content. So it seems to me that you already achieved what you wanted, right? If not explain exactly where we can see what you are talking about and use screenshots to hightlight your intentions please.
Regards,
AndyDecember 4, 2015 at 12:49 am in reply to: How to have PDF open in lightbox from link inside of IconBox? #546764Hey!
check out this link and look for “inline content”: http://www.no-margin-for-errors.com/projects/prettyphoto-jquery-lightbox-clone/#prettyPhoto
Login does not work for me. Can you check please?
Regards,
AndyDecember 4, 2015 at 12:44 am in reply to: Re-direct blank portfolio search results to custom link #546763Hey!
no, there is no theme option for this. You can try to search a plugin, maybe something like this is for you:
https://wordpress.org/plugins/custom-search-plugin/
https://wordpress.org/plugins/ultimate-wp-query-search-filter/screenshots/Cheers!
AndyHey!
also ich sehe das hier auf meinem Smartphone:
Scheint für mich also so auszusehen wie du dir das wünscht. Bitte leere deinen browser cache auf deinem Smartphone und refresh einige Male deine Seite neu.
Gruß,
AndyHi!
if I go to our theme demo page (las link you have provided) and then to pages->about us, I can’t find any icon you are talking about. So not sure what you mean. Can you explain further where we can see this icon please? maybe even add some screenshots to highlight (imgur.com, dropbox).
Cheers!
AndyHi!
login does not work for me. Please check.
Best regards,
AndyDecember 4, 2015 at 12:28 am in reply to: change background images size only for mobile devices #546754Hey!
use this code in Quick CSS field:
@media only screen and (max-width: 767px) { div#av_section_1 { background-size: 100% 100% !important; }}and adjust as needed.
Regards,
AndyDecember 4, 2015 at 12:25 am in reply to: Reducing the Time it Takes For the Nav Bar to Switch to Scrolled Nav #546753Hey!
not sure what you mean. Social icons get animated fine for me when I scroll down. What exactly do you want to achieve? can you show us an example please? so we get a clear idea of what you need?
Best regards,
AndyHey!
feel free to have a look here: https://kriesi.at/support/topic/please-contribute-and-translate-enfold/
Regards,
AndyHi!
as Ismael already said: The forum might break the code, so please provide us your code via pastebin.com.
You can send us admin access and we’ll take a look. Post login details here as private reply.
Cheers!
AndyDecember 3, 2015 at 11:21 pm in reply to: Layer Slider Partially Covered Inbetween Responsive Break Points #546739Hi!
I tried to log in using link in private content, but does not work for me. I get: “You do not have sufficient permissions to access this page.”
Please check.
Best regards,
AndyHey!
I logged in but could not find the post in question, to see what’s going on. Can you provide us a precise link please? try to deactivate all plugins to find out which one is causing this issue. Are we allowed to deactivate all your plugins temporarily by ourselves for testing purposes?
Best regards,
Andy -
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