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Hi!
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Regards,
AndyHi!
ahh, wenn es an sich kein Problem mit den bestehenden Funktionen gibt, dann können wir nicht viel machen. Du könntest für Kriesi jedoch hier ein Feature Request ausschreiben: kriesi.at/support/enfold-feature-requests/
Für die weiteren Funktionen, die du dir wünscht, müsstest du dir selbstständig ein Plugin heraus suchen oder einen Freelance Developer für den Job engagieren.
Gruß,
AndyFebruary 11, 2016 at 12:33 pm in reply to: Floating cart problem since update op of WP & woocommerce #581571Hey!
I think we can’t do much about it, as we can’t provide support for every 3rd party plugin existing. Try to contact plugin’s author about it. Maybe WooCommerce support could help as well. Does it work for you when activating a default WordPress theme? let us know about your results please.
Cheers!
AndyHi!
hm, ja Hauptsache es geht wieder! Lass uns in einem neuen Ticket wissen, wenn du wieder Unterstützung mit dem Theme benötigst.
Gruß,
AndyHi!
login does not work for me. Please check.
Cheers!
AndyHey!
I use Safari 9.0.3 and it looks exactly as in Chrome to me. I can’t see any difference. Please upgrade your browser and don’t forget to clear browser cache + hard refresh a few times.
Regards,
AndyHi!
Thanks for the screenshots. Use this code to control sub menu’s width:
#header .twelve.units { width: 734px; }and maybe you need to include the media queries from my previous code.
Let me know if that helps.
Best regards,
AndyHi!
to check if there is some conflicting CSS remove all CSS codes one by one and let us know about your results.
Cheers!
AndyHey!
I checked on my Mac and it looks like this:
And I see this in your source code:
.home_box_left h2 { font-family: Aller!important; }Do you see anything different on your iPhone? did you clear browser cache? Please check on another device as well.
Cheers!
AndyHey jimjiber!
not sure what you mean. Both single blog posts on your blog do look the same for me. Can you explain further what you are trying to achieve please?
Best regards,
AndyHey Peatkay!
can you provide us admin access, so we can take a deeper look into it? try to deactivate all plugins to check if one is causing this issue. Clear browser cache and hard refresh a few times.
Best regards,
AndyHi EricSmeets!
hm year I think so … can you provide us a link to your site showing the elements in question please? we need to be able to inspect the elements.
Best regards,
AndyHey McFly!
you could update via FTP: http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/
Best regards,
AndyHi KKmarketing!
does it work for you when using a plugin like Contact Form 7 ?
Best regards,
AndyHi!
I think we might be able to help you out with some of your request. But as it sounds as you need a lot of work to be done we recommend to hire a freelance developer for this job: http://kriesi.at/contact/customization
Regards,
AndyHey!
you would need to search a special plugin for such functions. Otherwise you could hire a freelance developer for this job: http://kriesi.at/contact/customization
Best regards,
AndyHey!
glad it’s working with contact form 7 for you. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Regards,
AndyFebruary 10, 2016 at 12:40 pm in reply to: Enfold Widgets bug in the sidebar area on woocommerce product category pages #581050Hey!
we already reported this to our devs, as written in previous posts. Not sure if it can be fixed easily though. Feel free to hire a freelance developer for this jobs here: http://kriesi.at/contact/customization and otherwise thanks for being patient.
Best regards,
AndyHey!
hm are you using any caching (e.g. from a plugin?) maybe with your Jetpack plugin? If yes go into it’s settings and choose to switch off caching. Then deactivate all plugins. Afterwards clear browser cache and hard refresh a few times.
Best regards,
AndyHey!
hm Enfold should be compatible with php 7. So there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/
Regards,
AndyHey!
no idea what you mean. I can’t see where I can enter any info prior to receiving a PDF. Where is it exactly?
I have never heard about such function, so you would need to search a plugin by your own.
Cheers!
AndyFebruary 10, 2016 at 11:59 am in reply to: woocommerce: if 1st variation product is sold out, there is no price on overview #581028Hi!
You are using an old version of the theme, so please upgrade to Enfold 3.4.7 and let us know if you still need help afterwards.
Regards,
AndyFebruary 10, 2016 at 11:58 am in reply to: Only background shown in Revolution Slider / Site very slow #581026Hi!
we can’t provide support for 3rd party plugins, as written in our support policy and that is why we recommend to use layer slider instead, because this plugin is build into Enfold theme.
Regards,
AndyFebruary 10, 2016 at 11:56 am in reply to: Floating cart problem since update op of WP & woocommerce #581025Hi!
try to deactivate all plugins, to check if one is causing this issue and let us know about your results. If that does not help send us admin access, so we can take a deeper look into it.
Ask WooCommerce support about this as well, as they know their plugin best.
Regards,
AndyFebruary 10, 2016 at 11:54 am in reply to: Instagram Widget Not Recognizing Column and Photos settings #581021Hi!
refrain from bumping into your own thread, as it pushes it behind in our queue and marks it as answered and then we can’t provide a faster reply to you.
I checked your website (s. private content) and instagram images in footer look totally fine to me. Seems you could adjust min-height value as needed. If it’s still not fixed for you then show us the results you want to achieve, so we know exactly what you need.
Cheers!
Andy@felipepavao
Please check out the very first post from this thread: https://kriesi.at/support/topic/please-contribute-and-translate-enfold/#post-22223Thanks for any portuguese translations!
Regards,
AndyHey!
you could try to build an extra table for mobile devices only, which you can hide on desktop. You could do this at first: kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/ and then give your mobile table a unique css class. Then you can use a code like this:
@media screen and (min-width: 1200px) { .my-mobile-table { display: none; }}min-width stands for minimum screen size. Adjust it as needed.
Best regards,
AndyFebruary 10, 2016 at 11:39 am in reply to: Changing title of one category from "all" to its own name #581008Hi uniondirection!
try to use a plugin like Poedit or LocoTranslate to translate/change the text string in question.
Regards,
AndyHey!
you are using an old version of WordPress, so please upgrade. you are using W3 Total Cache Plugin, so go into plugin’s settings and choose to switch off caching. Deactivate this and all other plugins. Afterwards clear browser cache and hard refresh a few times.
Regards,
Andy -
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