Forum Replies Created
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AuthorPosts
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Hi,
you can make your mega menu smaller using this code inside Quick CSS field:
.avia_mega_div { width: 795% !important; right: -113px !important; }
Adjust as needed.
Best regards,
AndyMay 16, 2017 at 8:09 pm in reply to: store has 5 products, I want all reviews to be shown in all products #794396Hey timnickles,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
AndyHi,
the plugin you’re using might not be compatible with Enfold. Instead we recommend to work with WPML. However, if you want to stick with this plugin, then we can’t help and you need to talk to plugin’s author about it.
Best regards,
AndyHi,
I would not deactivate responsiveness and instead try to find some custom code which works well on smaller screen sizes. If you want our help with this, then we need your website in responsive mode, so we can find a workaround for you.
Best regards,
AndyHi,
best to modify loop-index.php file as Yigit already mentioned, but as a workaround you could try tis code inside Quick CSS field:
.slide-meta { top: -24px; } header.entry-content-header { position: relative; top: 24px; }
For yellow line try this workaround:
.slide-entry-excerpt.entry-content:after { content: ''; border-bottom: 2px solid yellow; display: block; margin-top: 17px; width: 20%; }
and adjust as needed.
Best regards,
AndyHey gadudi,
can you provide us a mockup showing the results you want to achieve please?
Best regards,
AndyHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
AndyHey lobstahhhhhhh,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area
Best regards,
AndyMay 16, 2017 at 7:43 pm in reply to: WPML / WooCommerce Multilingual Conflict Advanced Editor #794366Hi,
default login link doesn’t work. Can you provide us a correct one please?
Best regards,
AndyHey Designweb,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area.
Also update your WPML version.
Best regards,
AndyHi,
delete all your Google API key inside your Google account. Then follow these steps: http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/
Make sure to use newest theme version (Enfold v4.0.6).
Best regards,
AndyHi,
try to talk with your host if they can allow for 5 minutes to increase php max_execution_time. Then you should be able to import the demo. Otherwise what you can try is to click lots of times the import button inside backend, until import is completely finished. You will get an error message, but just keep going, until it works.
Best regards,
AndyMay 16, 2017 at 7:29 pm in reply to: Woocommerce Product page layout, controlling description appearance #794352Hey xavbroadcast,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
AndyMay 16, 2017 at 7:27 pm in reply to: Enfold Grid.css to use an updated Grid System / 100% not larger than 910px #794351Hey Daveid,
I checked your website but can’t see any issues. No idea what you want to achieve to be honest. Can you provide us more clarity and maybe a mockup showing the results you want to achieve?
Best regards,
AndyHi,
you need to work with media queries to achieve what you want. Try this inside Quick CSS field:
@media only screen and (max-width: 767px) { .active-slide { background-size: 158% 100% !important; background-position: 60% 25% !important; }}
and adjust the values as needed.
Best regards,
AndyHey Phet,
quite a difficult setup and you probably need some custom work to achieve that. However, have a look at these plugins:
Best regards,
AndyHi,
glad if your issues got resolved finally!
Best regards,
AndyMay 16, 2017 at 7:10 pm in reply to: Schlagwortausgabe (Tag) wird mit PlugIn Relevanssi nicht ausgegeben #794325Hey Stefan,
die Schlagwortausgabe klappt ohne bei Enfold ohne das Relevanssi Plugin. Es scheint also eine Inkompatibilität zwischen Enfold und diesem Plugin zu geben. Leider können wir da nicht viel machen, da wir mit Relevanssi keinerlei Kooperation haben. Wenn du auf unsere Plugin Liste schaust (https://kriesi.at/support/topic/recommended-plugins/), dann wirst du dort ein anderes Such-Plugin finden und nicht Relevanssi.
Es würde über diesen Basic Support hier drüber hinaus gehen die Inkompabilität zwischen Enfold und Relevanssi zu klären, daher würde ich dir empfehlen entweder ein anderes Plugin zu verwenden oder dir einen Freelance Developer zu engagieren für diesen Job. Du könntest einen hierüber finden: http://kriesi.at/contact/customization
Gruß,
AndyMay 16, 2017 at 7:02 pm in reply to: Formular-Fehler, Formulare nicht änderbar und verschoben #794303Hey Susanne,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHi,
in this case I would go for a different pop up plugin, which works better for you. Of course you could also hire a freelance developer for this job. You could find one here: http://kriesi.at/contact/customization
Best regards,
AndyMay 16, 2017 at 6:58 pm in reply to: CSS Problem Mehrstufige Kasse mit Enfold + Germanized Pro #794287Hi,
we can’t really help as it’s about a 3rd plugin and we can’t provide support for every plugin out there. Please contact plugin’s author instead. If they can’t help you I would try a different plugin. Have a look at this: https://kriesi.at/support/topic/woocommerce-de-erweiterung-fur-kriesi-themes/
Of course you could also hire a freelance developer for this job.
Best regards,
AndyHey QUEENKONGFILMMAKERS,
please use one ticket for one question/issue only and feel free to open different ones. Could you talk with us in english please?
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
AndyMay 16, 2017 at 6:35 pm in reply to: Closed topic enfold / woocommerce product-slider problem #794256Hi,
I copied all your content into my own installation to reproduce the issue on my end, but it doesn’t happen for me on my end. So something must cause it especially on your end. Please remove your child theme and any other customization you’ve done so far, as well as deactivate all your plugins, to check if one of those things are causing the issue. Also have in mind that maybe it’s just a caching issue on your end. So switch off any caching you’re using, clear browser cache and hard refresh a few times.
Best regards,
AndyHey rcano,
some servers refuse if if upload/import time is taking too long. So talk to your host about this issue. Also try it with a default WP theme to check if you get similar results or not and let us know about them here.
Best regards,
AndyHey tremblayly,
can you provide us some screenshots to make things more clear for us please? also provide us a precise link where we can actually see and inspect the issue. Also provide us admin access please. Make sure to use newest theme and plugin versions.
Best regards,
AndyHi,
which demo do you want to import exactly? are you able to import any other Enfold demos?
Sometimes your server refuses if the import duration takes too long. In this case it can help to click the import button very often (at least 10 times, until it works). Also talk to your host, trying to tell them to increase upload/import time for your server.Best regards,
AndyHi,
unfortunately we can’t help with this 3rd party plugin, as we have no experience with it. If plugin’s author can’t help you, then I would go for a different plugin. Check out our recommended plugin list for membership plugins: https://kriesi.at/support/topic/recommended-plugins/
Also you could always hire a freelance developer for this job of course.
Best regards,
AndyHi,
unfortunately we can’t do much, as we have no experience with this plugin. If the plugin’s author can’t help you, then we recommend to use a different plugin, like WooCommerce, which is fully compatible with Enfold.
Best regards,
AndyHi,
why aren’t you using Enfold’s header shrinking function? you can activate it inside Enfold->Header->Header behavior->Shrinking Header
Then you can also activate the option “Unstick topbar”.Best regards,
AndyHey laptophobo,
no, not as far as I know. However IE is not known to be the best browser out there, so you might want to switch to a different one.
Best regards,
Andy -
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