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Hi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHey hloft,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Also admin access would be very helpful in your case. Post login details here as private reply.
Best regards,
AndyMarch 28, 2017 at 3:51 pm in reply to: GWT sent me a message saying my site has too many soft 404 errors! #768226Hi,
do you get those errors when using a default WP theme as well?
Best regards,
AndyHi,
this is controlled by Vimeo itself, so you need to talk with their support team about this.
Best regards,
AndyMarch 28, 2017 at 1:47 pm in reply to: Woocommerce Product Page Sidebar Control not possible !! #768128Hey michaellausser,
feel free to vote for this feature here: https://kriesi.at/support/enfold-feature-requests/ and if enough people vote for this feature, too, then I’m sure Kriesi will consider to implement it.
Best regards,
AndyHi,
try this code instead:
a.button.product_type_variable.add_to_cart_button { display: none; }
If it still does not work, then please provide us admin access.
Best regards,
AndyHi,
login does not work for me, can you check please?
Best regards,
AndyMarch 28, 2017 at 1:20 pm in reply to: German translation misses time units for countdown timer #768104thanks @Guenni007
Best regards,
AndyHi,
kannst du uns bitte einen präzisen Link von deiner Website schicken, wo wir das Problem sehen können? wir müssen in der Lage sein die entsprechenden Elemente untersuchen zu können.
Gruß,
AndyHi,
I’ve checked the link you’ve provided an smaller screen sizes, but can’t see the issue you’re talking about or I’m not sure what you mean. A screenshot highlighting would really help us to understand more clearly what you want to achieve.
Are you talking about the gap between the content and the next element (in your case “Color Section”), which you want to get rid of? If yes, I’ve already notified Kriesi about this behavior, so let’s see if he can do something about it. In addition feel free to make a feature request for Kriesi: https://kriesi.at/support/enfold-feature-requests/
Best regards,
AndyHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
AndyHi and Thanks @Guenni007 as always.
Best regards,
AndyHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
AndyHi,
should be available on Themeforest soon!
Best regards,
AndyMarch 27, 2017 at 8:52 pm in reply to: hreflang tag inserted into header, Google still says ERROR #767721Hey Enigma,
try this code inside functions.php:
add_action('wp_head', 'ava_add_your_stuff'); function ava_add_your_stuff() { ?> <link rel="alternate" hreflang="en" href="http://en.example.com/" /> <?php }
and adjust as needed.
Best regards,
AndyHey SheriG,
refer to: https://kriesi.at/support/topic/tips-on-speeding-up-site-performance/#post-346077
Best regards,
AndyHey goldengate415,
no, it doesn’t seem that the guys from LayerSlider have implemented such a function yet.
Best regards,
AndyHi,
alright! Hope they can help you! Let us know in a new ticket if you have some more questions about our theme.
Best regards,
AndyHey KK,
make sure to use newest theme version and plugin versions. Deactivate any other plugin but WooCommerce by WooThemes.
Send us a a precise link showing the issue, as well as admin access, if you need further support.
Best regards,
AndyMarch 27, 2017 at 8:41 pm in reply to: How do I remove text being justified anywhere on the theme? #767708Hey feoleb,
add this code inside Quick CSS field:
p { text-align: left; }
Best regards,
AndyHey Oby4455,
go to Enfold->General Layout->Layout->Use stretched or boxed layout?->”Boxed Layout”
Then go to Enfold->General Styling->Body Background->Background Image
and choose a background image.Best regards,
AndyHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
Andy@CD-amsterdam
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)Also share with us admin access please.
Best regards,
AndyMarch 27, 2017 at 8:31 pm in reply to: Problem with disabled sidebar on WooCommerce single product page #767700Hi,
not sure what you mean, cause on the link you’ve provided I can’t see any sidebar at all. Could you already remove it?
Best regards,
AndyHey lorem,
where can we see the issue in action? please send us a precise link and a screenshot of your frontend. Does this issue happen when using a default WP theme as well?
Login link you’ve provided does not work, please check.
Best regards,
AndyHi,
I tried to reproduce the issue on my end, but it works fine for me since the new update. I can go to page 2 without problems. So something must cause it especially on your end and we need to find out what it is. I still think that it’s caused by some corrupted files on your end. So please try one more time to delete all theme files via FTP completely, before installing a fresh copy from your themeforest account. Make sure that any caching is completely switched off and also keep any plugins deactivated while testing. Activate default Enfold theme instead of child theme and remove any other customization to check if one is causing this problem.
Best regards,
AndyHi,
bekommst du ähnliche Ergebnisse, wenn du ein standard WP Theme verwendest?
Gruß,
AndyHi,
exactly. We have no experience with such a plugin and have not tested one. Enfold works smoothly with Mailchimp, that’s why nothing else is needed so far. Though hope you have luck with finding one which works well for you.
Best regards,
AndyHi,
access is denied when clicking on your docs google link.
Did you already followed all solutions provided in the threads you’ve mentioned? if not please try this one at first: There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
I tell you this again, cause it seems to me that you did not do this yet, as you’re still using an old version of the theme.
Also I created a test site and everything seems to work fine for me. Which steps can we do exactly to be able to reproduce the issue?
Best regards,
AndyMarch 27, 2017 at 7:50 pm in reply to: Broken pages when edited with Advanced Layout Editor and WPML #767678 -
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