Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:

• the URL to the login screen
• a valid username (with full administration capabilities)
• as well as a password for that username

Best regards,
Andy

Hi,

open a new ticket for a new problem please.

Best regards,
Andy

Hi,

Wordpress approving (and that’s why changing) constantly. So there will always be some changes after an update. However you can control this image size manually using this code in Quick CSS field:

.post-entry-3946 img.attachment-portfolio.size-portfolio.wp-post-image {
width: 100%;
height: 215px;
}

Adjust as needed.

Best regards,
Andy

Hi,

I can’t see any clock icon. Can you highlight using screenshots please? use imgur.com or dropbox. Also please send us a precise link with the issue to your new website. Send us admin access as well.

Best regards,
Andy

Hey!

1.) Schau dir dieses Tutorial an: http://kriesi.at/documentation/enfold/adding-your-own-icon-fonts/

2.) Du kannst deine eigenen Icons bei fontello.com hoch laden, wo sie dann konvertiert werden und du sie anschließend runterladen kannst, um sie in Enfold zu nutzen.

Gruß!
Andy

Hi!

kannst du uns bitte einen präzisen Link von deiner Website schicken, wo wir das Problem sehen können? wir müssen in der Lage sein die entsprechenden Elemente untersuchen zu können.

Gruß,
Andy

Hey!

ah ok, ich bin davon ausgegangen, dass du die Mitteilung die ganz oben über jedem Thread steht (“IF YOU HAVE TROUBLES SINCE THE UPDATE TO WORDPRESS … “) bereits gelesen hast.

Schön, dass es jetzt klappt.

Gruß,
Andy

Hey!

du kannst das responsive Verhalten anpassen mittels diesem Code im Quick CSS Feld:

@media only screen and (max-width: 1024px) {
.flex_column.av_one_fourth.flex_column_div.avia-builder-el-6.el_after_av_three_fourth.avia-builder-el-last.column-top-margin {
width: 100%;
}}

Passe die media queries (max-width) entsprechend der Browsergröße an.

Gruß,
Andy

Hi,

upload the image in question again, but in the same size as your other images.

Best regards,
Andy

Hi,

please open different tickets for different question.

1.) Use this code in Quick CSS field:

.sd-services-box {
padding-bottom: 240px;
}

and adjust as needed.

Best regards,
Andy

Hi,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)

There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

Best regards,
Andy

Hi,

LayerSlider will be updated by next big Enfold Update. Until then we recommend to use the implemented LayerSlider version, instead of updating manually, cause it can cause errors, like in your case.

Also there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

Best regards,
Andy

Hi,

I checked your website and it seems that it’s fine now, as it appears like in your screenshot. So could you fix it?

Best regards,
Andy

Hey kristianjohann,

we recommend to use WPML.

Best regards,
Andy

Hi,

Wordpress is cropping images by default when uploading theme. You can control this behavior with a plugin like: https://wordpress.org/plugins/simple-image-sizes/

If you want to adjust Enfold’s image settings directly then refer to this: https://kriesi.at/support/topic/enfold-image-sizes/#post-336176

Best regards,
Andy