Hi,

Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area

Best regards,
Andy

Hi,

this code should not cause this issue.

Did you follow my instructions? Let us know when you’re ready.

Best regards,
Andy

Hi,

There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

If that does not help: are we allowed to switch off all your plugins by ourselves?

Best regards,
Andy

Hi,

you can remove this line by this code:

.av-main-nav li:hover .avia-menu-fx, .current-menu-item > a > .avia-menu-fx, .av-main-nav li:hover .current_page_item > a > .avia-menu-fx {
opacity: 0;
}

Best regards,
Andy

Hi,

try this code:

.container.av-logo-container, #text-5, #text-6 {
display: none;
}
.html_header_top.html_header_sticky #top #wrap_all #main {
padding-top: 0px;
}

And for your homepage:

.page-id-734 #main {
padding-top: 200px !important;
}
.page-id-734 .container.av-logo-container, .page-id-734 #text-5 {
display: block;
}
.page-id-734 #text-6 {
display: block;
}

Best regards,
Andy

Hi,

I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.

Best regards,
Andy

Hi,

There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

Best regards,
Andy

Hey mediax2014,

we recommend to work with Contact Form 7 plugin.

Best regards,
Andy

Hi,

not sure, but happy it’s working for you now. You could also try to add it into your child theme.

Best regards,
Andy

Hi,

glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

Best regards,
Andy

Hi,

glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

Best regards,
Andy

Hi!

wie in dem Link den ich dir geschickt habe beschrieben Ja. Mittels Loco Translate.

Gruß,
Andy

Hi,

Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

Best regards,
Andy

Hi,

add this code:

@media only screen and (max-width: 767px) {
.responsive #top #main {
top: 275px;
position: relative;
}}

Best regards,
Andy

Hi,

I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.

Best regards,
Andy