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Hi,
yes please. Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- the URL to the login screen
- a valid username (with full administration capabilities)
- as well as a password for that username
Best regards,
AndyHi,
so do you still need help with this or not anymore? Glad if you are happy.
Best regards,
AndyHi,
I just removed you fullscreen slider element and rebuild it afterwards and now it’s working as expected. Can you confirm please?
Best regards,
AndyHi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- the URL to the login screen
- a valid username (with full administration capabilities)
- as well as a password for that username
Best regards,
AndyMay 23, 2016 at 2:30 pm in reply to: Extra widget area in header. logo left, menu under and centered #636791Hi,
you can’t shrink it, as it’s not a logo. For this job you need to hire a freelance developer.
To put it more to the left use this code:#text-2 { left: 80% !important; }and adjust as needed.
Best regards,
AndyHi,
how did you change to another theme if you can’t access your backend?
I think your WP installation is broken. Reinstall it and it should work fine.
Show is your website with a default WP theme so we can check your backend.Best regards,
AndyMay 23, 2016 at 2:21 pm in reply to: Full width easy slider cutting off content & narrow image #636782Hi,
you just need to find the right values for width and height inside of the code you mentioned. Play with different values and maybe you need to add a max-width value into it:
@media only screen and (max-width: 767px) {.avia-slideshow li img { height: 300px; width: 800px; max-width: 800px; }}Adjust as needed.
Gruß,
AndyHey!
Masonry scheint für mich auf Desktop völlig in Ordnung zu sein:
Wo genau ist der Fehler?
Bitte einmal deinen Browser Cache leeren und hard refreshen.
Gruß,
AndyHey!
wenn du den selben Fehler mit einem standard WP Theme bekommst, dann wissen wir jetzt, dass es nicht am Theme liegt. Wende dich in diesem Fall ans allgemeine WordPress Forum. Ich schätze mal deine WP Installation ist korrupt und eine Neuinstallation würde bestimmt helfen.
Gruß,
AndyHey!
alles klar. Lass uns gerne in einem neuen Ticket wissen, wenn du wieder Hilfe brauchst mit dem Theme. Wir unterstützen dich gerne.
Gruß,
AndyHi!
ich weiß nicht genau was du meinst. Dein Slider scheint für mich gut zu funktionieren. Wo genau ist das Problem?
Kannst du uns bitte Admin Zugang einrichten? Login Daten hier als private Nachricht.Bitte verwende Anchor Links dafür: http://kriesi.at/documentation/enfold/add-anchors-to-your-page-for-single-page-navigation/
Gruß!
AndyHey Chris_85,
I think Yoast SEO plugin would be best to use for that.
Best regards,
AndyHey hdpcr,
1.) Use this code inside of Quick CSS field:
.logo { display: none; }I think it would be best to search for a plugin with such special functions.
Best regards,
AndyHey ncompass,
make sure you’ve got enough php memory. Ask your host about it. We recommend to use 256MB.
Best regards,
AndyHi,
not sure what you want to achieve. Your table looks good to me. Would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)
Best regards,
AndyHi,
There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyHi,
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)Best regards,
AndyMay 19, 2016 at 5:16 pm in reply to: CSS DIV issues with colored backgrounds when make changes to a page #635327Hi,
I tested it right now and the way I told you seems to work totally fine. Please clear browser cache and hard refresh a few times.
Best regards,
AndyHi,
activate a default WP theme to check if you get similar issue there as well or not and let us know about your results here.
Best regards,
AndyMay 19, 2016 at 5:09 pm in reply to: Extra widget area in header. logo left, menu under and centered #635324Hi,
1.) Header widget:
don’t add it to styles.css, add it to custom.css or better to Quick CSS field inside your backend (Enfold general style settings). The instruction work for thousands of other customers, so I’m sure it will work for you as well. Make sure you followed everything correctly.2.) Menu:
Then add media queries to my code to make it responsive. For more information: https://css-tricks.com/snippets/css/media-queries-for-standard-devicesBest regards,
AndyHi,
then we know it’s not a theme related issue and in this case we can’t help much. Try to contact general WordPress forum about it.
Best regards,
AndyHi,
I tried to check website in question, but your frontend does not work. Can you check please?
Best regards,
AndyMay 19, 2016 at 4:28 pm in reply to: CSS DIV issues with colored backgrounds when make changes to a page #635301Hi,
edit the page and sage the color section in question as a template. Remove it and update your page. Then load the color section as a template again and check if things get better for you.
Best regards,
AndyMay 19, 2016 at 4:17 pm in reply to: Full width easy slider cutting off content & narrow image #635290Hey Hugues,
try this code in Quick CSS field:
@media only screen and (max-width: 767px) { .avia-slideshow li img { height: 200px; width: 445px; }}and adjust height and width as needed.
Wordpress is cropping images by default when uploading them and if you want to control this behavior you can use a plugin like this: https://wordpress.org/plugins/simple-image-sizes
I hope this will help :).Best regards,
AndyHi,
not sure what you mean, but sounds to me as a general WordPress error instead of a theme related one. Try to activate a default WP theme to confirm this and let us know about your results.
Best regards,
AndyHey kiencongtrinh,
don’t know what you mean. Can you provide us screenshots please? to highlight what you’re talking about? use imgur.com or dropbox.
Best regards,
AndyHi,
I added this code into your Quick CSS field and now it’s working as expected. Can you confirm please?
#robheader { max-width: 1600px; }Best regards,
AndyHi,
glad you found a solution. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
Andy -
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