Forum Replies Created
-
AuthorPosts
-
May 26, 2016 at 4:52 pm in reply to: Woocommerce Product Category Images disappearing randomly. #638817
Hi,
I noticed that you have used a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.
Best regards,
AndyHi,
glad you found a solution. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyMay 26, 2016 at 4:49 pm in reply to: facebook likebox widget (Enfold Child theme) does not work on alle devices. #638813Hi,
I can see your facebook widget just fine. So sounds to me as a caching issue. Clear browser cache and hard refresh a few times. Are you using any cache plugin?
Best regards,
AndyHi,
try to add an !important to the code:
.av_header_transparency .avia_mega_div { top: 70% !important; }Best regards,
AndyHi,
you can use this code:
#menu-item-407, #menu-item-553, #menu-item-362 { left: 94px; }and this:
#menu-item-554, #menu-item-546, #menu-item-366 { left: -41px; }Adjust as needed.
Best regards,
AndyHi,
There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
If that does not work post FTP login here as private reply.
Best regards,
AndyHi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
try to control it with this code:
#robheader { background-position: 0px 65px !important; }and adjust as needed.
Best regards,
AndyHi,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
AndyHi,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
AndyHi,
We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.
But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/
This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)
Best regards,
AndyHi,
I can’t see any price row on the link you’ve provided. Please make things clear to us by using screenshots (imgur.com, dropbox.).
Best regards,
AndyHi,
I can’t reproduce the issue on my installation. Please ask your host if they are using any caching on your server. Please post FTP login here as private reply.
Best regards,
AndyHi,
we need admin access, because of maintenance mode. Post login details here as private reply.
Best regards,
AndyMay 26, 2016 at 3:58 pm in reply to: text-automatically-flow-across-columns + heigth of textcolumn #638780Hi,
try this code inside of Quick CSS field:
.fluidcolumn p { margin-bottom: 0px; }Best regards,
AndyHi,
I checked link in private section, but cannot find the elements in question. Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
AndyHi,
There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyHi,
dann führe bitte ein Upgrade via FTP durch: http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/
Gruß,
AndyHi,
I have no idea what you other tickets was about. So just test it and let us know if you need help with this. Show us exactly what you want to achieve with any icon borders. Please use screenshots to make things clear to us.
Best regards,
AndyHi,
I tried to reproduce the issue on my installation but can’t. I used your shortcodes to copy the exact same content, but it does not happen for me. So something must cause it especially in your end. Did you already deactivated all plugins to check if one is causing this issue?
If that does not help there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:Best regards,
AndyHi,
alright. Let us know when they are going to reply. Make sure you deleted all theme files completely before getting a fresh copy from your themeforest account.
Best regards,
AndyMay 25, 2016 at 3:40 pm in reply to: Extra widget area in header. logo left, menu under and centered #638086Hi,
you can change image width using this code:
#text-2 a img { width: 360px; max-width: 360px; }Best regards,
AndyMay 25, 2016 at 3:37 pm in reply to: How to change the news post query to include a custom post type #638085Hi,
We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.
But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/
This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)
Best regards,
AndyHey Peter,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- the URL to the login screen
- a valid username (with full administration capabilities)
- as well as a password for that username
Best regards,
AndyMay 25, 2016 at 3:31 pm in reply to: Blog Grid uses portfolio image size: how to change image size and use own? #638077Hey!
You can find the advance layout builder shortcodes in the config-templatebuilder > aviashortcodes folder. Modify the blog.php file.
Regards,
AndyHey!
wie hast du diese Popups erzeugt? sieht mir nicht nach Enfold Settings aus und daher müsstest du für diese Art der Customization dich hier melden für Hilfe: http://kriesi.at/contact/customization
Gruß,
AndyHi,
refer to this: https://kriesi.at/support/topic/give-access-to-enfold-options-to-editor-user/
Best regards,
AndyHey web4youberlin,
I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.
Best regards,
AndyMay 24, 2016 at 1:25 pm in reply to: text-automatically-flow-across-columns + heigth of textcolumn #637446Hey swa6768,
hm what do you want to achieve? how should the result look like? does it work for you when using a default WP theme? please let us know about your results.
Best regards,
AndyHi,
glad it’s working for you now. If you see any issues then let us know in a new ticket here in the forum. We recommend to work with Yoast SEO Plugin.
Best regards,
Andy -
AuthorPosts
