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Hi,
can you provide us admin access please? you just provided us a normal user account.
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
Best regards,
AndyHi,
personally I’ve no experience with such a plugin, but I would just try different ones, until you find one which works well for you.
Also you could try to switch to a default WP theme, then use the plugin from above and when you’re finished, switch back to Enfold again.
Best regards,
AndyHi,
I just see code when I open your html5 file, but where is the animation?
I guess in your case you need to search for a plugin with such a function.
Best regards,
AndyHi,
we try our best here. In your case it’s best to hire a freelance developer for this job, as it would be quite time consuming to implement what you need.
Let us know in a new ticket if you have some more questions about the theme.
Best regards,
AndyHi,
I doubt that this is a theme related issue, as you would have this problem with any other theme as well. It seems more like a general WP issue to me. Check out this here: http://www.wpbeginner.com/wp-tutorials/how-to-optimize-your-wordpress-robots-txt-for-seo/
Best regards,
AndyHi,
inside your backend go to Enfold->General Styling->Quick CSS
and insert the code inside of this field.This code will just take care for the video’s height.
Best regards,
AndyHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
AndyHi,
super, das freut mich! Lass uns gerne in einem neuen Ticket wissen, wenn du wieder Hilfe mit dem Theme benötigst. Wir unterstützen dich gerne.
Gruß,
AndyHi,
super, dass du es hinbekommen hast. Lass uns gerne in einem neuen Ticket wissen, wenn du wieder Hilfe brauchst mit dem Theme. Wir unterstützen dich gerne.
Gruß,
AndyHi,
use this code inside Quick CSS field:
@media only screen and (max-width: 767px) { .responsive #top .av-menu-mobile-active .av-subnav-menu > li a:before { top: 16px; }}and adjust if needed.
Best regards,
AndyHi,
thanks! and let us know in a new ticket if you have some more questions/issues about the theme. We’re happy to assist you.
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
AndyHi,
I think for this kind of function you need to search a plugin like for example: https://wordpress.org/plugins/wordpress-mobile-pack/
Best regards,
AndyHi,
please refer to:
and:
Hope this helps to make things clear in your case.
Best regards,
AndyHi,
you’re very welcome :).
Let us know in a new ticket if you have some more questions/issues with the theme. We’re happy to support you.
Best regards,
AndyHi,
I logged in again, but you’re still using a very old version of WP + Enfold, so please update and let us know when it’s finished.
Best regards,
AndyHi,
try this code inside Quick CSS field:
iframe { height: 517px; }and adjust if needed.
Best regards,
AndyHi,
we had some other clients experiencing issues with WPengine. As soon as they deactivated their automatic caching, everything worked fine again. So can you ask the support of WPengine to do this please?
I have deleted all your theme files via FTP and installed a fresh copy of Enfold. Can you check again please? an again: make sure any caching from WPengine is completely stwitched off.
Best regards,
AndyTo install a fresh copy could not be the next step.
Why not? did you try it? Don’t worry, you won’t lose any settings, as all your content is stored inside your database. However, make an update, just in case.
I tried your to reproduce the issue on my installation, but Masonry Gallery works totally fine for me. So I think some kind of customizations you did are causing the issue or some corrupted theme files.
Best regards,
AndyHi,
Eventuell sind einige Theme Dateien korrupt und in diesem Fall müsstest du alle Theme Dateien via FTP komplett löschen und dir hinterher eine frische Enfold Kopie von deinem Themeforest Account besorgen: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/
Gruß,
AndyHi,
probiere es einmal mit diesem Code im Quick CSS Feld:
.grid-entry.flex_column.isotope-item.all_sort.no_margin.post-entry.post-entry-78.grid-entry-overview.grid-loop-6.grid-parity-even.post-entry-last.navi_sort.av_one_sixth.default_av_fullwidth { left: 1007px !important; top: 0px !important; }Gruß,
AndyHi,
glad you could find a solution.
Let us know in a new ticket if you have some more questions about the theme.
Best regards,
AndyHi,
ja klar habe ich ein standard WP Theme, so wie jeder andere auch :). Ist bei WordPress standardmäßig immer vorinstalliert. Musst es nur noch aktivieren, installiert ist es bereits.
Gruß,
AndyHi,
glad it’s working better for you now @Mekiwi.
@adamnowak
What about you? your last post did not come through as far as I can see it.Best regards,
AndyHi,
that might be doable, but quite a lot of customizations will be necessary to achieve this.
Best regards,
AndyHey Michael Schwarte,
nein, wenn es zwei unterschiedliche Domains sind, dann werden auch zwei Lizenzen benötigst.
Gruß,
AndyHey!
bitte schaue dir das hier an: https://kriesi.at/support/topic/woocommerce-de-erweiterung-fur-kriesi-themes/
Gruß!
AndyHey exmx,
Please update the theme to the latest version, as well as WordPress. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
Don’t forget to make a backup, just in case.
Best regards,
Andy
